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Windows 7: Random Crashes / Hangs

26 Jan 2011   #1

Windows 7 64bit
Random Crashes / Hangs

There are no specific times or applications in use when these hangs happen. I have been trying to troubleshoot and analyze my issue for about a month now so I can ensure to have the best information prior to posting.

ISSUE: My computer hangs at random times / resets at random times / and today for the first time there was a physical memory dump (BSOD) reset while I was sitting at the computer to enjoy.

System information:
Windows 7 (64-bit) OS
AMD 64 X (2.9GHZ)
150 GB HDD for OS / Applications
1TB drive for data

The best information that I can give you all to provide advice on what to do is the Error, Warning, and Critical logs in event viewer.. Attached is the last 24hrs worth... Any thoughts/suggestions would be much appreciated as I have spent a while searching each individual event ID with a million suggestions for each... If anybody knows of a better way to post the event viewer information on this forum plz let me know- document is a bit large...

**** Please give me a few minutes as I am reading the instructions for this forum and will post back with the information from the application I just downloaded- my apologies for not doing this first****

My System SpecsSystem Spec
26 Jan 2011   #2

Windows 7 64bit

Alright- Here are the files in proper format listed in the instructions thread.... Not sure really what to do because all of the hangs / crashes are really random... Thanks in advance!
My System SpecsSystem Spec
27 Jan 2011   #3

Windows 7 64bit

Bump... HELP PLZ
My System SpecsSystem Spec

27 Jan 2011   #4

windows 7 ultimate

Hi NTXHeat and Welcome.

Your dump file is giving an error of 0xF4 which is inconclusive.

Usual causes:

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's used by Daemon Tools /Alcohol 120 which will also have to be uninstalled.
Then use the correct Duplex Secure Download for your system in Safe Mode.
Make sure to select uninstall!

Some other drive emulation software that doesn't use sptd.sys:
PowerISO (Paid for program but the virtual drive is free).

I'm looking at the rest of your dump file for other drivers that may cause problems.
My System SpecsSystem Spec
27 Jan 2011   #5

windows 7 ultimate

Although the dump points to csrss.exe, this Windows System file is unlikely to be the cause of your BSOD.

Avast has been known to be a cause of BSOD's on some Windows 7 systems.
Uninstall Avast using the Avast ASW Clear Tool for your system until your issue is resolved, when you can reinstall it if you wish. Download BSOD friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled.

Bugcheck Analysis
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8004a6e060, Terminating object
Arg3: fffffa8004a6e340, Process image file name
Arg4: fffff80002d8d5d0, Explanatory message (ascii)
Debugging Details:
PROCESS_OBJECT: fffffa8004a6e060
IMAGE_NAME:  csrss.exe
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  csrss.exe
EXCEPTION_RECORD:  fffff88002b6db78 -- (.exr 0xfffff88002b6db78)
ExceptionAddress: 000000007792531b
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 00000000002c0ff8
Attempt to write to address 00000000002c0ff8
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1:  0000000000000001
EXCEPTION_PARAMETER2:  00000000002c0ff8
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cba0e0
00000000`7792531b ??              ???
00000000`7792531b ??              ???
00000000`7792531b ??              ???
BUGCHECK_STR:  0xF4_C0000005
fffff880`02b6d0f8 fffff800`02e0e652 : 00000000`000000f4 00000000`00000003 fffffa80`04a6e060 fffffa80`04a6e340 : nt!KeBugCheckEx
fffff880`02b6d100 fffff800`02db73e3 : ffffffff`ffffffff fffffa80`04a6e610 fffffa80`04a6e060 fffffa80`04a6e060 : nt!PspCatchCriticalBreak+0x92
fffff880`02b6d140 fffff800`02d3f80c : ffffffff`ffffffff 00000000`00000001 fffffa80`04a6e060 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17946
fffff880`02b6d190 fffff800`02a81993 : fffffa80`04a6e060 fffff800`c0000005 ffffe667`08733f47 fffffa80`04a6e610 : nt!NtTerminateProcess+0x20c
fffff880`02b6d210 fffff800`02a7df30 : fffff800`02abcdbc fffff880`02b6db78 fffff880`02b6d8e0 fffff880`02b6dc20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`02b6d3a8 fffff800`02abcdbc : fffff880`02b6db78 fffff880`02b6d8e0 fffff880`02b6dc20 00000000`002c15f0 : nt!KiServiceLinkage
fffff880`02b6d3b0 fffff800`02a81d82 : fffff880`02b6db78 00000000`7792548f fffff880`02b6dc20 00000000`002c10c8 : nt!KiDispatchException+0x53b
fffff880`02b6da40 fffff800`02a808fa : 00000000`00000001 00000000`7792548f 00000000`00000001 00000000`00000004 : nt!KiExceptionDispatch+0xc2
fffff880`02b6dc20 00000000`7792531b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`002c1000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7792531b
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Followup: MachineOwner
Outdated Drivers:

AsIO.sys Mon Apr 06 08:21:08 2009 Asus PCProbe Utility Update or Uninstall.

ISODrv64.sys Sat Nov 03 03:21:18 2007 ISO CD-ROM Device Driver - ISODrive. Update or Uninstall.

pcouffin.sys Tue Dec 05 14:39:30 2006 Patin-Couffin is VSO software, related to CD/DVD burning software. Update or Uninstall the CD/DVD burning software.

If random errors continue, you'll need to enable Driver Verifier. This stresses the loaded drivers and will force a BSOD.
See and Read: Using Driver Verifier to identify issues with Drivers.

fffff880`00f60000 fffff880`00fb7000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02d30000 fffff880`02dba000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`11e68000 fffff880`11e7e000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`03b64000 fffff880`03b7b000   amdk8    amdk8.sys    Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`011a6000 fffff880`011b1000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`11e0d000 fffff880`11e15000   ASACPI   ASACPI.sys   Thu May 14 02:25:17 2009 (4A0B72FD)
fffff880`03b38000 fffff880`03b3e000   AsIO     AsIO.sys     Mon Apr 06 08:21:08 2009 (49D9AD64)
fffff880`038c9000 fffff880`038d2000   aswFsBlk aswFsBlk.SYS Mon Jun 28 21:32:34 2010 (4C2906E2)
fffff880`038af000 fffff880`038c9000   aswMonFlt aswMonFlt.sys Mon Jun 28 21:32:58 2010 (4C2906FA)
fffff880`02dba000 fffff880`02dc4000   aswRdr   aswRdr.SYS   Mon Jun 28 21:33:15 2010 (4C29070B)
fffff880`03b15000 fffff880`03b38000   aswSP    aswSP.SYS    Mon Jun 28 21:37:34 2010 (4C29080E)
fffff880`02d20000 fffff880`02d30000   aswTdi   aswTdi.SYS   Mon Jun 28 21:37:54 2010 (4C290822)
fffff880`069b2000 fffff880`069bd000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`01173000 fffff880`0117c000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0117c000 fffff880`011a6000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`008a0000 fffff960`00901000   ATMFD    ATMFD.DLL    Wed Oct 20 04:05:45 2010 (4CBE5C89)
fffff880`11e15000 fffff880`11e58000   awi06s0n awi06s0n.SYS Fri Aug 07 14:30:20 2009 (4A7C2C6C)
fffff880`016c8000 fffff880`016cf000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03b04000 fffff880`03b15000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`03800000 fffff880`0381e000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      unavailable (00000000)
fffff880`01413000 fffff880`0143d000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d31000 fffff880`00df1000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`015ce000 fffff880`015fe000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cd3000 fffff880`00d31000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0144e000 fffff880`014c1000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`11e58000 fffff880`11e68000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`04028000 fffff880`04036000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03ae6000 fffff880`03b04000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03ad7000 fffff880`03ae6000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0168f000 fffff880`016a5000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04000000 fffff880`04022000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04042000 fffff880`0404b000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04036000 fffff880`04042000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0404b000 fffff880`0405e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`0405e000 fffff880`0406a000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`03c41000 fffff880`03d35000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`03d35000 fffff880`03d7b000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`11e00000 fffff880`11e0d000   fdc      fdc.sys      Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`01000000 fffff880`01014000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`04147000 fffff880`04152000   flpydisk flpydisk.sys Tue Jul 14 01:00:54 2009 (4A5BCAB6)
fffff880`011b1000 fffff880`011fd000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`014d2000 fffff880`014dc000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01655000 fffff880`0168f000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0175b000 fffff880`017a5000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`03d8f000 fffff880`03d9c000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02fee000 fffff800`03037000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`03c11000 fffff880`03c35000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`04167000 fffff880`041c3000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`03a2c000 fffff880`03a45000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`12bf4000 fffff880`12bfc080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`03a1e000 fffff880`03a2c000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`03920000 fffff880`039e8000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`0164c000 fffff880`01655000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03abb000 fffff880`03ad7000   ISODrv64 ISODrv64.sys Sat Nov 03 03:21:18 2007 (472BE92E)
fffff880`03a00000 fffff880`03a0f000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`02de1000 fffff880`02def000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00baf000 fffff800`00bb9000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`04098000 fffff880`040db000   ks       ks.sys       Tue Jul 14 01:00:31 2009 (4A5BCA9F)
fffff880`013d5000 fffff880`013ef000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01730000 fffff880`0175b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`04022000 fffff880`04027200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`03d7b000 fffff880`03d8f000   l160x64  l160x64.sys  Tue Oct 13 03:08:28 2009 (4AD3E11C)
fffff880`038f3000 fffff880`03908000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`016a5000 fffff880`016c8000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00cb2000 fffff880`00cbf000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`04087000 fffff880`04095000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03a0f000 fffff880`03a1e000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03a45000 fffff880`03a52000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`01159000 fffff880`01173000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`0381e000 fffff880`03836000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03836000 fffff880`03863000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`06400000 fffff880`0644e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`0644e000 fffff880`06471000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`00fe7000 fffff880`00ff2000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fb7000 fffff880`00fc1000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01020000 fffff880`0107e000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`03ab0000 fffff880`03abb000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`0163a000 fffff880`0164c000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`014dc000 fffff880`015ce000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`11ea2000 fffff880`11eae000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`03b7b000 fffff880`03baa000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`04152000 fffff880`04167000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02c74000 fffff880`02c83000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`016d0000 fffff880`01730000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`02ce4000 fffff880`02cf5000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03aa4000 fffff880`03ab0000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a12000 fffff800`02fee000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`01232000 fffff880`013d5000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`0143d000 fffff880`01446000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`12bf2000 fffff880`12bf3180   nvBridge nvBridge.kmd Sun Apr 04 00:50:52 2010 (4BB7D45C)
fffff880`11ec8000 fffff880`12bf1700   nvlddmkm nvlddmkm.sys Sun Apr 04 01:06:21 2010 (4BB7D7FD)
fffff880`02c4e000 fffff880`02c74000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`010bc000 fffff880`010d1000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`01089000 fffff880`010bc000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01142000 fffff880`01149000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`01149000 fffff880`01159000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03be6000 fffff880`03bfa380   pcouffin pcouffin.sys Tue Dec 05 14:39:30 2006 (457584A2)
fffff880`014c1000 fffff880`014d2000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`06471000 fffff880`06517000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`041c3000 fffff880`04200000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cbf000 fffff880`00cd3000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01014000 fffff880`0101fe00   PxHlpa64 PxHlpa64.sys Wed Jun 24 00:16:35 2009 (4A416253)
fffff880`11e7e000 fffff880`11ea2000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03baa000 fffff880`03bc5000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03bc5000 fffff880`03be6000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`11eae000 fffff880`11ec8000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03a53000 fffff880`03aa4000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`01225000 fffff880`0122e000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0107e000 fffff880`01087000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`00fde000 fffff880`00fe7000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01600000 fffff880`0163a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`03908000 fffff880`03920000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`00f31000 fffff880`00f60000   SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`06517000 fffff880`06522000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03c35000 fffff880`03c41000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02c83000 fffff880`02ca0000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`017f1000 fffff880`017f9000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`00e02000 fffff880`00f28000   sptd     sptd.sys     Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`068ab000 fffff880`06941000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`06561000 fffff880`065c8000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`06522000 fffff880`0654f000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`03dfd000 fffff880`03dfe480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01803000 fffff880`01a00000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`0654f000 fffff880`06561000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`02d13000 fffff880`02d20000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`02cf5000 fffff880`02d13000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02cbb000 fffff880`02ccf000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03b3e000 fffff880`03b64000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`040db000 fffff880`040ed000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`02dc4000 fffff880`02de1000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`04085000 fffff880`04086f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`03c00000 fffff880`03c11000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`040ed000 fffff880`04147000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`03d9c000 fffff880`03da7000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`03da7000 fffff880`03dfd000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`0406a000 fffff880`04085000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`00fc1000 fffff880`00fce000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`013ef000 fffff880`013fd000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01200000 fffff880`01225000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`010d1000 fffff880`010e6000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010e6000 fffff880`01142000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`017a5000 fffff880`017f1000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02ca0000 fffff880`02cbb000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`00fce000 fffff880`00fde000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00df1000 fffff880`00e00000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`00380000   win32k   win32k.sys   Wed Oct 20 04:08:46 2010 (4CBE5D3E)
fffff880`00f28000 fffff880`00f31000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`038d2000 fffff880`038f3000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`06941000 fffff880`069b2000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`016a5000 fffff880`016b3000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`016b3000 fffff880`016bf000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`016bf000 fffff880`016c8000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01400000 fffff880`01413000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
28 Jan 2011   #6

Windows 7 64bit

Sorry about the long wait for me to get back to you- I was in class late last night. I have a few questions for you and wanted to update you on where I am on the issues. I uninstalled avast and alcohol 120%. I updated the ultraISO driver and ConvertXDvD driver. I will re-post if anything else happens from this point on. My questions are:
I suppose I didnt understand your post when you wrote: Then use the correct uninstaller in Safe Mode for your set up to remove sptd.sys:
Duplex Secure 32bit
Duplex Secure 64bit
Make sure to select uninstall!
I am unclear on what duplex secure is. I was wondering if you might be able to inform me on what this program is for. If it has to do with the alcohol 120% manual uninstall I did go into regedit and get rid of those files. Also:
I am unable to find what driver is needed for the AsIO.sys file issue. I googled it and I googled Asus PCProbe Utility and nothing specific came up. Would you mind letting me know what driver this is? Thank you for your help and any future assistance you provide.
My System SpecsSystem Spec
28 Jan 2011   #7

windows 7 ultimate

DT & Alcohol use a driver, sptd.sys, that is made by Duplex Secure. When you uninstall DT or Alcohol they leave the problematic driver sptd.sys behind to carry on its mayhem.
So to remove the sptd driver you have to down load its installer. When you run the installer (in Safe Mode!!) you get an option to remove or uninstall it. Thats the option you choose.

When I say the right uninstaller, I mean for Windows 7 32bit (x86) or Windows 7 64bit.
You're running 64bit so download the second one down SPTD for Windows XP/2003/Vista/Windows 7 (64 bit).

Asus PCProbe Utility The link you have takes you to your Mobo website. You put in your motherboards details then you'll get a drop list of drivers etc. go through the lists looking for Asus PCProbe Utility (try utilities first). If you find it check the date against: Mon Apr 06 08:21:08 2009. If the latest offering has that date then it can't be updated and would be better to uninstall/disable the AsIo.sys driver.

Post your mobo series and model numbers/type if you want and I can have a hunt as well!!


UPDATE!! ASUS Probe Utility - Uninstall. Causes a lot of BSOD's.
My System SpecsSystem Spec

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