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Windows 7: Bsod irql not less or equal

27 Jan 2011   #11
Jubin

Windows 7 home premium 64bits
 
 

I just tried and I cannnot start it in safe mode. I changed it to automatic delayed start and tried to restart the computer. First time, it loaded but it freezed. Second time, same BSOD. Thanks anyway for your help.


Thanks again!


My System SpecsSystem Spec
.
27 Jan 2011   #12
Jubin

Windows 7 home premium 64bits
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Jubin, thank you for the dump files and I will look at them. Please follow the instructions in this tutorial and upload all of the files to us.

https://www.sevenforums.com/crashes-d...tructions.html
I know The problem is that here, I only have internet on a phoneline and I'm trying like hell to upload them but without succes. My connection just go off. I will try again. It's just that the files are 2 megs and it's seem to be hard on my connection. That's why I posted from my job earlier

I will try in another post.
My System SpecsSystem Spec
27 Jan 2011   #13
Jubin

Windows 7 home premium 64bits
 
 

Well, I tried and tried to upload it but my internet just doesn't want it. I'll try to upload it tomorrow from somewhere else.

Thanks alot!
My System SpecsSystem Spec
.

27 Jan 2011   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

That will work. And if you can't upload them. we will do the best we can with what we have.

Since you are on a dialup connection, it is very important to update those modem drivers. If there are no updates, you will need to upgrade to modem that is Win 7 compatible. You might want to download your all of driver updates from another computer with a broadband connection and burn them to a CD. Then install them on your computer.
My System SpecsSystem Spec
28 Jan 2011   #15
Jubin

Windows 7 home premium 64bits
 
 

I will try that tonight.

Meanwhile, I'm posting the missing files

Thanks!
My System SpecsSystem Spec
28 Jan 2011   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thank, Jubin; these files help. At this point, I think most of your problems are caused by outdated drivers. In addition to those I listed previously, you have a few more. But I suggest that you update those I listed first in this order of priority:

1. amdsata.sys Tue Apr 28 19:33:25 2009 - AMD AHCI 1.2 Device Driver. AMD.com | Support & Downloads. All of your dumps blame this driver.

2. Update your modem drivers. If there are no updates available, purchase a new modem certified compatible with Win 7. Install it and uninstall your current modem. Since you are on dialup, this is crucial.
CAX_CNXT.sys Fri Feb 13 16:19:32 2009 - Conexant Modem Audio. Conexant: Support
CAX_DPV.sys Fri Feb 13 16:24:50 2009 - Conexant Modem. Conexant: Support
CAXHWAZL.sys Fri Feb 13 16:20:54 2009 - Conexant Modem. Conexant: Support
mdmxsdk.sys Mon Jun 19 17:27:26 2006 - Conexant Modem Diagnostic Interface x86 Driver. Conexant: Support. This one is an XP driver and will not work well with Win 7.
XAudio64.sys Wed Apr 29 14:21:07 2009 - Conexant Modem Audio Conexant Modem Audio. Conexant: Support.

3. usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). AMD.com | Support & Downloads.

4. UBHelper.sys Mon Apr 27 04:48:19 2009 - NTI CD & DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology). OEM none at NTI - Support - OEM Resources - DVD Burning Software, Data Backup Software, CD Burning, Blu-ray Burning Software - Official Site. If you cannot update this driver, uninstall the NTI software. It is obsolete. Upgrade to software compatible with Win 7.

Generally speaking, the "magic" date for third party drivers compatibility with Win 7 is 13 July 2009. There are exceptions to this. Windows 7 is a totally new operating system. It is not an evolution from XP and it is different even from Vista. Hardware and software designed for XP will not run on Win 7 unless the manufactures have update them to be compatible. Many time the manufacturers choose not to go to the expense of designing and writing new new driver code for which they get no monetary return. They would rather sell new software and hardware. I suggest you look through your system for any older software that you ran on XP. Upgrade this older software or uninstall it. For example, if you are running an XP version of Adobe Acrobat, uninstall it and upgrade to the latest version. The same applies to hardware. If you cannot find updated drivers for your modem, you need to uninstall your current modem and install a new one compatibly with Win 7.
My System SpecsSystem Spec
30 Jan 2011   #17
Jubin

Windows 7 home premium 64bits
 
 

I didn't manage to find and install every drivers you told me. I had go to the gateway site and download every NV53 drivers I could find there. It didn't work. Now, I am not able to start in Safe mode. I'll try again and post a new report to see if some of you can find anything. Thanks again!
My System SpecsSystem Spec
31 Jan 2011   #18
Jubin

Windows 7 home premium 64bits
 
 

Here is my last report.

Thanks for your help!
My System SpecsSystem Spec
31 Jan 2011   #19
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Are you still running mcaffe? because I'm still seeing it's sys files and drivers in the report.

I only bring this up because third party av's just don't seem to work with win 7 on some system configurations. It's possible removing it could solve your problem which seems to be more and more general in nature as I see more and more reports.
My System SpecsSystem Spec
31 Jan 2011   #20
Jubin

Windows 7 home premium 64bits
 
 

No I'm not running it anymore. I'll try to remove it's driver if when I'll manage to start it in safe mode.

Thanks!
My System SpecsSystem Spec
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