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Windows 7: Help with BSODs

29 Jan 2011   #1
nanotech01

Windows 7 Home Premium 64bit
 
 
Help with BSODs

Any help is appreciated, hopefully there is data in here to determine which driver is causing the blue screens.

- Windows 7 Home Premium 64bits
- This PC is a little more than 1 year old, and was upgraded from a pre-installed Vista using the upgrade CDs from the manufacturer .
- BSODs started happening right after the upgrade, and happen once every few days. No new hardware has been installed since the upgrade.
- A week or two ago I installed driver verifier, and the last BSOD has some info from the verifier.

Thanks in advance!!


My System SpecsSystem Spec
.
29 Jan 2011   #2
fimble

windows 7 ultimate
 
 

Hi Nanotech1 and Welcome.

Your dump files point towards your device drivers.
However, you have Driver verifier enabled, so that would be the expected result.

To turn off Driver Verifier when finished, Open a Command Prompt or Run... and type verifier /reset and press OK or Enter.
OR
GoTo Start and in the Search Window type verifier.exe. Select Delete existing settings and press "Finish".

Norton is known to be a cause of BSOD's on Windows 7 systems. I suggest that you uninstall Norton using the Norton Removal Toolftp://ftp.symantec.com/public/englis...moval_Tool.exe in Safe Mode. Download Blue Screen friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!

Outdated Drivers. Update:

ADIHdAud.sys Tue Apr 15 12:54:13 2008 SoundMAX Digital HD Audio Driver OEM

HECIx64.sys Sat May 12 03:00:20 2007 Intel Management Engine Interface

nvlddmkm.sys Fri Jul 09 22:15:58 2010 nVidia Drivers

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
My System SpecsSystem Spec
29 Jan 2011   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by nanotech01 View Post
Any help is appreciated, hopefully there is data in here to determine which driver is causing the blue screens.

- Windows 7 Home Premium 64bits
- This PC is a little more than 1 year old, and was upgraded from a pre-installed Vista using the upgrade CDs from the manufacturer .
- BSODs started happening right after the upgrade, and happen once every few days. No new hardware has been installed since the upgrade.
- A week or two ago I installed driver verifier, and the last BSOD has some info from the verifier.

Thanks in advance!!
These were all caused by your Symantec (specifically ADSvai64.sys--part of the intrusion detection system)

I would remove it and replace with Microsoft security essentials

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

http://www.microsoft.com/security_essentials/
My System SpecsSystem Spec
.

29 Jan 2011   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi nano and welcome to the forum. If you have not turned Driver Verifier off, please do so. I looked at three non verifier enabled dumps. The are all bugcheck 9F, DRIVER_POWER_STATE_FAILURE, and they blame e1e6032e.sys, Intel PRO/1000 Adapter NDIS 6 deserialized driver. This driver is out of date; update it through this link: http://downloadcenter.intel.com/Default.aspx.

I recommend that you uninstall Norton using this removal tool: Tool. Norton is a known cause of BSOD's on some Win 7 systems as are many third party security programs. Download and install Microsoft Security Essentials in its place. Once you know your system is stable, you can try Norton again. But do not reinstall your current version; it is outdated.

Out of date drivers can and do cause BSOD's. You have the following out of date drivers loaded on your your system. Those in red font are quite obsolete. Updated these drivers through the links provided.
Quote:
ADIHdAud.sys Tue Apr 15 07:54:13 2008 - SoundMAX Digital HD Audio Driver. OEM - none at Analog Devices | Mixed-signal and Digital Signal Processing ICs. Try to update this driver from your computer manufacturer's website.

bcmwl664.sys Thu Mar 26 21:06:57 2009 - Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card. Broadcom.com - Downloads & Support.

ccHPx64.sys Fri Jun 19 19:28:39 2009 - Common Client Hash Provider Driver - Symantec. Antivirus Programs - Spyware Software | Symantec Support

e1e6032e.sys Tue Mar 24 14:17:23 2009 - Intel PRO/1000 Adapter NDIS 6 deserialized driver. http://downloadcenter.intel.com/Default.aspx.

HECIx64.sys Fri May 11 22:00:20 2007 - Intel Management Engine Interface. http://downloadcenter.intel.com/Default.aspx.

nvlddmkm.sys Thu May 14 16:48:07 2009 - nVidia Video drivers. Drivers - Download NVIDIA Drivers.

SRTSP64.SYS Mon Jun 22 22:45:21 2009 - Norton/Symantec

SRTSPX64.SYS Mon Jun 22 22:47:54 2009 - Norton/Symantec

SYMEFA64.SYS Tue Jun 23 17:52:39 2009 - Norton/Symantec

SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 - Norton/Symantec

SYMFW.SYS Mon Jul 06 20:29:22 2009 - Norton/Symantec

SymIMv.sys Mon Jun 22 19:11:56 2009 - Norton/Symantec

SYMNDISV.SYS Mon Jul 06 20:33:26 2009 - Norton/Symantec

SYMTDI.SYS Mon Jul 06 20:28:48 2009 - Norton/Symantec
How to find drivers -
Quote:
- I have listed links to most of the drivers in the code box above. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
- - To remove any left over driver remnants, especially from graphics cards, use driver sweeper Guru3D - Driver Sweeper
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1f000 PsLoadedModuleList = 0xfffff800`02e5ce50
Debug session time: Wed Dec 29 22:36:43.152 2010 (GMT-5)
System Uptime: 0 days 11:06:29.166
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006c1a060, fffff80000b9c4d8, fffffa800b6614c0}

*** WARNING: Unable to verify timestamp for e1e6032e.sys
*** ERROR: Module load completed but symbols could not be loaded for e1e6032e.sys
Probably caused by : e1e6032e.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8006c1a060, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa800b6614c0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800b6614c0

DEVICE_OBJECT: fffffa8009739050

DRIVER_OBJECT: fffffa80097d72a0

IMAGE_NAME:  e1e6032e.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49c923b3

MODULE_NAME: e1e6032e

FAULTING_MODULE: fffff88004200000 e1e6032e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002cfe273 to fffff80002c8f740

STACK_TEXT:  
fffff800`00b9c488 fffff800`02cfe273 : 00000000`0000009f 00000000`00000003 fffffa80`06c1a060 fffff800`00b9c4d8 : nt!KeBugCheckEx
fffff800`00b9c490 fffff800`02c9b29e : fffff800`00b9c608 fffff800`00b9c608 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`00b9c530 fffff800`02c9add6 : fffff800`02e3f700 00000000`00271d3f 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5a0 fffff800`02c9b4be : 0000005d`1b6681bf fffff800`00b9cc18 00000000`00271d3f fffff800`02e0ca68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cbf0 fffff800`02c9acb7 : 00000015`29bcb0c4 00000015`00271d3f 00000015`29bcb010 00000000`0000003f : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`02c97eea : fffff800`02e09e80 fffff800`02e17c40 00000000`00000000 fffff880`042a4588 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

BUCKET_ID:  X64_0x9F_IMAGE_e1e6032e.sys

Followup: MachineOwner
---------

0: kd> LMtsmn
start             end                 module name
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0692e000 fffff880`06946000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`06021000 fffff880`06098000   ADIHdAud ADIHdAud.sys Tue Apr 15 07:54:13 2008 (48049765)
fffff880`02c00000 fffff880`02c8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04453000 fffff880`04469000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00c5d000 fffff880`00c68000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07820000 fffff880`0782b000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00c2a000 fffff880`00c33000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c33000 fffff880`00c5d000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`044b2000 fffff880`045f6000   bcmwl664 bcmwl664.sys Thu Mar 26 21:06:57 2009 (49CC26B1)
fffff880`019c8000 fffff880`019cf000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04155000 fffff880`041ac000   BHDrvx64 BHDrvx64.sys Wed Jul 29 21:07:44 2009 (4A70F260)
fffff880`04144000 fffff880`04155000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05400000 fffff880`0541e000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`040b1000 fffff880`04144000   ccHPx64  ccHPx64.sys  Fri Jun 19 19:28:39 2009 (4A3C1F27)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01995000 fffff880`019bf000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e8c000 fffff880`00f4c000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0192f000 fffff880`0195f000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cf5000 fffff880`00d53000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04443000 fffff880`04453000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06175000 fffff880`06183000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03bb5000 fffff880`03bd3000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03ba6000 fffff880`03bb5000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01919000 fffff880`0192f000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`060d5000 fffff880`060f7000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0618f000 fffff880`06198000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06183000 fffff880`0618f000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06198000 fffff880`061ab000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`061b8000 fffff880`061c4000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0429b000 fffff880`0438f000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0438f000 fffff880`043d5000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04200000 fffff880`04248000   e1e6032e e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
fffff880`03b0b000 fffff880`03b81000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`07800000 fffff880`07820000   ENG64    ENG64.SYS    Mon Dec 13 20:47:30 2010 (4D06CCB2)
fffff880`03b81000 fffff880`03ba6000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`0783f000 fffff880`079f9000   EX64     EX64.SYS     Mon Dec 13 20:55:48 2010 (4D06CEA4)
fffff880`06f1f000 fffff880`06f55000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`010d7000 fffff880`010eb000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0108b000 fffff880`010d7000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`018df000 fffff880`01919000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04436000 fffff880`04443000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`031fb000 fffff800`03244000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04266000 fffff880`0428a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`043d5000 fffff880`043e9000   HECIx64  HECIx64.sys  Fri May 11 22:00:20 2007 (46451FB4)
fffff880`06145000 fffff880`0615e000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0615e000 fffff880`06166080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06137000 fffff880`06145000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05523000 fffff880`055eb000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`018d6000 fffff880`018df000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03a90000 fffff880`03b0b000   IDSvia64 IDSvia64.sys Fri Nov 05 17:13:11 2010 (4CD47367)
fffff880`041d2000 fffff880`041e8000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04499000 fffff880`044a8000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06167000 fffff880`06175000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04000000 fffff880`04043000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`060f7000 fffff880`060fc200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03bd3000 fffff880`03be8000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`061d2000 fffff880`061f5000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c9d000 fffff880`00ce1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`061c4000 fffff880`061d2000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0428a000 fffff880`04299000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`061ab000 fffff880`061b8000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c10000 fffff880`00c2a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0541e000 fffff880`05436000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05436000 fffff880`05463000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`068bd000 fffff880`0690b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0690b000 fffff880`0692e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01475000 fffff880`01480000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0115f000 fffff880`011bd000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03a85000 fffff880`03a90000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`018c4000 fffff880`018d6000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01494000 fffff880`01586000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0448d000 fffff880`04499000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`054f8000 fffff880`0550b000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04800000 fffff880`0482f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`041e8000 fffff880`041fd000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02cab000 fffff880`02cba000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d82000 fffff880`02dc7000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01586000 fffff880`015e6000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01480000 fffff880`01491000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03a79000 fffff880`03a85000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c1f000 fffff800`031fb000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01246000 fffff880`013e9000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019bf000 fffff880`019c8000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04890000 fffff880`05397b00   nvlddmkm nvlddmkm.sys Thu May 14 16:48:07 2009 (4A0C8387)
fffff880`054a5000 fffff880`054f8000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02dd0000 fffff880`02df6000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04419000 fffff880`04436000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00e77000 fffff880`00e8c000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d53000 fffff880`00d86000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00df7000 fffff880`00dfe000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c00000 fffff880`00c10000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06946000 fffff880`069ec000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06098000 fffff880`060d5000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00ce1000 fffff880`00cf5000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01152000 fffff880`0115e040   PxHlpa64 PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
fffff880`04469000 fffff880`0448d000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0482f000 fffff880`0484a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0484a000 fffff880`0486b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0486b000 fffff880`04885000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03a28000 fffff880`03a79000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`019dd000 fffff880`019e6000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019e6000 fffff880`019ef000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019ef000 fffff880`019f8000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0188a000 fffff880`018c4000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0550b000 fffff880`05523000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`069ec000 fffff880`069f7000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0440d000 fffff880`04419000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`011db000 fffff880`011f8000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01882000 fffff880`0188a000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06ea1000 fffff880`06f1f000   SRTSP64  SRTSP64.SYS  Mon Jun 22 22:45:21 2009 (4A4041C1)
fffff880`013e9000 fffff880`013fd000   SRTSPX64 SRTSPX64.SYS Mon Jun 22 22:47:54 2009 (4A40425A)
fffff880`06e0b000 fffff880`06ea1000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0683f000 fffff880`068a6000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`06800000 fffff880`0682d000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`044a8000 fffff880`044a9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`010eb000 fffff880`01152000   SYMEFA64 SYMEFA64.SYS Tue Jun 23 17:52:39 2009 (4A414EA7)
fffff880`02d1a000 fffff880`02d50000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`02d60000 fffff880`02d82000   SYMFW    SYMFW.SYS    Mon Jul 06 20:29:22 2009 (4A5296E2)
fffff880`02ca0000 fffff880`02cab000   SymIMv   SymIMv.sys   Mon Jun 22 19:11:56 2009 (4A400FBC)
fffff880`02d50000 fffff880`02d60000   SYMNDISV SYMNDISV.SYS Mon Jul 06 20:33:26 2009 (4A5297D6)
fffff880`02cce000 fffff880`02d1a000   SYMTDI   SYMTDI.SYS   Mon Jul 06 20:28:48 2009 (4A5296C0)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0682d000 fffff880`0683f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`015e6000 fffff880`015f3000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`011bd000 fffff880`011db000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02cba000 fffff880`02cce000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00570000 fffff960`0057a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`041ac000 fffff880`041d2000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`043e9000 fffff880`043fb000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0611a000 fffff880`06137000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06118000 fffff880`06119f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04255000 fffff880`04266000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04043000 fffff880`0409d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05398000 fffff880`053ee000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`060fd000 fffff880`06118000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`04248000 fffff880`04255000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e6a000 fffff880`00e77000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019cf000 fffff880`019dd000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01800000 fffff880`01825000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00d86000 fffff880`00d9b000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d9b000 fffff880`00df7000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01836000 fffff880`01882000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04400000 fffff880`0440d000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02c8a000 fffff880`02ca0000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`00c68000 fffff880`00c83000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01825000 fffff880`01835000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00f4c000 fffff880`00ff0000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ff0000 fffff880`00fff000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02dc7000 fffff880`02dd0000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`00390000   win32k   win32k.sys   unavailable (00000000)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06000000 fffff880`06021000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`06f55000 fffff880`06f86000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`06f86000 fffff880`06ff7000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`079d6000 fffff880`079f6000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0781c000 fffff880`079d6000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0195f000 fffff880`0196d000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0196d000 fffff880`01979000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01979000 fffff880`01982000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01982000 fffff880`01995000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
0: kd> !devobj fffffa8009739050 f
fffff80002e3f790: Unable to get value of ObpRootDirectoryObject
Device object (fffffa8009739050) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa8009739020
 \Driver\e1express DriverObject fffffa80097d72a0
Current Irp 00000000 RefCount 0 Type 00000017 Flags 00002050
DevExt fffffa80097391a0 DevObjExt fffffa800973a8b0 
ExtensionFlags (0x00000800)  
                             Unknown flags 0x00000800
AttachedTo (Lower) fffffa8006c1d690 \Driver\ACPI
Device queue is not busy.
My System SpecsSystem Spec
29 Jan 2011   #5
nanotech01

Windows 7 Home Premium 64bit
 
 

Wow, thanks for the quick response @fimble, @zigzag3143, @CarlTR6 !!

I removed Norton, installed Microsoft Security Essentials, and am in the process of updating the drivers mentioned.
My System SpecsSystem Spec
Reply

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