BSOD-Restarts my computer


  1. Posts : 2
    Windows 7 Home Premium 32bit
       #1

    BSOD-Restarts my computer


    I just purchased a new Dell computer last week and have slowly been migrating information from my old computer to this one.
    Out of nowhere, this morning my computer restarted with no warning. I had Outlook, Word and Mozilla open and it just made a buzzing noise and restarted. It happened twice within 15 minutes and hasn't done it since.

    This is the Problem Signature. I downloaded the suggested Windows 7 BSOD "fixer" that I found on another thread. I've attached the .zip and .exe file with the information.
    Please advise.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000004
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 909073D2
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\013111-18158-01.dmp
    C:\Users\Office Manager\AppData\Local\Temp\WER-47003-0.sysdata.xml


    file:///C:/Users/Office%20Manager/Downloads/Windows_NT6_BSOD_v3.03_jcgriff2_.zip
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi joykeen and welcome to the forum. Unfortunately, you uploaded the JC Griff tool, not the files it produces. Please read this thread, follow the instructions and try again. We will be glad to help you: https://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Amended attachments-Please help


    My Windows 7 is 32 bit OEM, originally installed on the computer I just purchased from Dell a few weeks ago. Brand new hardware.
    I've attached the Perfmon/report.
    I've also attached the zipped files from the jcgriff.exe.

    My computer restarted itself once today.
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    Thanks for uploading all of the files. I looked at your Perfmon report and your four most recent dumps. Three of them blamed your Atheros network adapter driver, athr.sys, and the fourth blamed cdrom.sys, a Windows system driver. All of the dumps indicate a driver problem. I suspect something else is conflicting with the two drivers above.

    You are running Avast and Windows Defender plus Trend Micro Internet Security and Windows Firewall. The rule of thumb is never run two or more AV programs or two firewall programs simultaneously. It is a recipe for crashes. There are exceptions. Avast seems to run well with Microsoft Security Essentials (which is the successor to Windows Defender). Additionally, your version of Trend Micro has an out of date driver.

    1. Uninstall Trend Micro Housecall using this removal tool: Tool. Besides having an outdated driver, Trend Micro is known to cause BSOD's on some Win 7 systems.

    2. Disable Windows Defender.

    3. Run Avast and Windows Firewall. If you feel the need for additional malware protection, download and install Malwarebytes (free). Use it as an on demand scanner. Run it once a week or twice a week - what ever you are comfortable with. Malwarebytes runs very well with Win 7.

    Follow these suggestion, reboot and see if this improves your system's stability. If you get another BSOD, upload it and enable Driver Verifier carefully following the instructions in this tutorial:
    Driver Verifier - Enable and Disable

    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82a0f000 PsLoadedModuleList = 0x82b57810
    Debug session time: Wed Feb  2 18:23:37.798 2011 (GMT-5)
    System Uptime: 1 days 21:00:15.483
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ..................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {4, 2, 0, 8ff673d2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by : athr.sys ( athr+bc3d2 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000004, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 8ff673d2, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82b77718
    Unable to read MiSystemVaType memory at 82b57160
     00000004 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    athr+bc3d2
    8ff673d2 83780401        cmp     dword ptr [eax+4],1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  82b359e4 -- (.trap 0xffffffff82b359e4)
    ErrCode = 00000000
    eax=00000000 ebx=86416ac8 ecx=8649a020 edx=00000000 esi=863500e0 edi=82b1ee2a
    eip=8ff673d2 esp=82b35a58 ebp=82b35a64 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    athr+0xbc3d2:
    8ff673d2 83780401        cmp     dword ptr [eax+4],1  ds:0023:00000004=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8ff673d2 to 82a5582b
    
    STACK_TEXT:  
    82b359e4 8ff673d2 badb0d00 00000000 000099b4 nt!KiTrap0E+0x2cf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82b35a64 8ff2b8b8 8649a020 86491000 00000001 athr+0xbc3d2
    82b35adc 8ff2e44a 8648f020 8649246c 82b35b08 athr+0x808b8
    82b35aec 8feeaaf2 00000000 8649246c 00000000 athr+0x8344a
    82b35b08 8b017774 00000000 8649246c 00000000 athr+0x3faf2
    82b35b38 82a7904d 86416b00 00416ac8 3824ec6a ndis!ndisMTimerObjectDpc+0xbc
    82b35b7c 82a78ff1 82b38d20 82b35ca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82b35c68 82a78eae 82b38d20 82b35ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b35cdc 82a7720e 009e7885 877f2b40 82b42280 nt!KiTimerExpiration+0x25c
    82b35d20 82a77038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b35d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athr+bc3d2
    8ff673d2 83780401        cmp     dword ptr [eax+4],1
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  athr+bc3d2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athr
    
    IMAGE_NAME:  athr.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ae25cc1
    
    FAILURE_BUCKET_ID:  0xD1_athr+bc3d2
    
    BUCKET_ID:  0xD1_athr+bc3d2
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmtsmn
    start    end        module name
    8acb1000 8acf9000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    8fa54000 8faae000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    95120000 95132000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
    8ac23000 8ac2c000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    821ad000 821afb00   aswFsBlk aswFsBlk.SYS Thu Jan 13 03:37:07 2011 (4D2EB9B3)
    9588e000 958c5000   aswMonFlt aswMonFlt.sys Thu Jan 13 03:37:17 2011 (4D2EB9BD)
    8faae000 8fab2200   aswRdr   aswRdr.SYS   Thu Jan 13 03:37:29 2011 (4D2EB9C9)
    8fe31000 8fe77480   aswSP    aswSP.SYS    Thu Jan 13 03:41:11 2011 (4D2EBAA7)
    8fa4a000 8fa53f00   aswTdi   aswTdi.SYS   Thu Jan 13 03:40:14 2011 (4D2EBA6E)
    98600000 98609000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
    8addd000 8ade6000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8ac00000 8ac23000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8feab000 8ffd8000   athr     athr.sys     Fri Oct 23 21:47:45 2009 (4AE25CC1)
    8b1f8000 8b1ff000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    8fe23000 8fe31000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    8aaa4000 8aaac000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    82000000 82019000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
    97420000 9743e000   cdd      cdd.dll      unavailable (00000000)
    987e6000 987fc000   cdfs     cdfs.sys     Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8b1d2000 8b1f1000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    8aaee000 8ab99000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    8b18f000 8b1b4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    8aaac000 8aaee000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    8af91000 8afee000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    95113000 95120000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
    96921000 9692e000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    8fa0c000 8fa24000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    8fa00000 8fa0c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8b200000 8b211000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    969cb000 969ef000   Dot4     Dot4.sys     Mon Jul 13 19:45:05 2009 (4A5BC701)
    96617000 96620000   Dot4Prt  Dot4Prt.sys  Mon Jul 13 19:45:01 2009 (4A5BC6FD)
    969be000 969cb000   dot4usb  dot4usb.sys  Mon Jul 13 19:45:03 2009 (4A5BC6FF)
    968fe000 96917000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
    96939000 96942000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    9692e000 96939000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    96942000 96953000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    96917000 96921000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
    90aa5000 90b5c000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
    90b5c000 90b95000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
    98170000 9819a000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
    8ade6000 8adf7000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    8ab99000 8abcd000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    8ae00000 8ae09000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8b15d000 8b18f000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
    8b366000 8b397000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    82e1f000 82e56000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    90b95000 90bb4000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
    96982000 96995000   HIDCLASS HIDCLASS.SYS Fri Mar 19 03:20:33 2010 (4BA325C1)
    96995000 9699b480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
    96977000 96982000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
    9590b000 95990000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
    8b3ee000 8b3f6000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    950ee000 95106000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
    9042d000 90aa5000   igdkmd32 igdkmd32.sys Fri Nov 06 18:44:41 2009 (4AF4B4E9)
    8adab000 8adb2000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    8fe99000 8feab000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
    9503a000 9507f000   k57nd60x k57nd60x.sys Thu Aug 06 07:44:50 2009 (4A7AC232)
    951bd000 951ca000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    9699c000 969a8000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
    80b96000 80b9e000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    951cc000 95200000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
    8af7e000 8af91000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    8b10b000 8b130000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
    821ca000 821da000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
    95873000 9588e000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
    8aa1b000 8aa93000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    96953000 9695e000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
    95106000 95113000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    969a8000 969b3000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    8adc7000 8addd000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    95990000 959a2000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
    959a2000 959c5000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
    959c5000 95a00000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
    95800000 9581b000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
    8aa00000 8aa0b000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    8ad02000 8ad0a000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    8af53000 8af7e000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    8fbed000 8fbf7000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8b3de000 8b3ee000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    8b016000 8b0cd000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    9514a000 95155000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
    821da000 821ea000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
    95155000 95177000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
    95862000 95873000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
    8fb42000 8fb50000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    8fab3000 8fae5000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
    8b0cd000 8b10b000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    8aa0b000 8aa19000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    8fbe3000 8fbed000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    82a0f000 82e1f000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
    8ae24000 8af53000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    8b1f1000 8b1f8000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    958c5000 9590b000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
    8faec000 8fb0b000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    8ad3f000 8ad50000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    987fc000 987ffb00   pcdsrvc  pcdsrvc.pkms Sun May 02 23:01:06 2010 (4BDE3C72)
    8ad0a000 8ad34000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    8adc0000 8adc7000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
    8adb2000 8adc0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8afee000 8affc000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    98001000 98098000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
    968cf000 968fe000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
    8aa93000 8aaa4000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    8abcd000 8abd6300   PxHelp20 PxHelp20.sys Tue Jun 23 19:16:17 2009 (4A416241)
    95132000 9514a000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
    95177000 9518f000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
    9518f000 951a6000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
    951a6000 951bd000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
    8fba2000 8fbe3000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    8b00c000 8b014000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    8ae16000 8ae1e000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    8adf7000 8adff000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    8b130000 8b15d000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    821ea000 821fd000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
    9662c000 968ce6c0   RTKVHDA  RTKVHDA.sys  Fri Sep 11 09:44:25 2009 (4AAA5439)
    98098000 980a2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
    950e4000 950ee000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
    8fb50000 8fb6a000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
    8b3d6000 8b3de000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    9811f000 98170000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
    980d0000 9811f000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
    980a2000 980c3000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
    951ca000 951cb380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    8b21d000 8b366000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
    980c3000 980d0000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
    8fa3f000 8fa4a000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    8fa28000 8fa3f000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    8fb92000 8fba2000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    9500e000 9503a000   tmcomm   tmcomm.sys   Mon Jul 06 02:10:25 2009 (4A519551)
    8fb1c000 8fb42000   tmlwf    tmlwf.sys    Wed Jul 15 05:35:22 2009 (4A5DA2DA)
    969ef000 969fc000   TmPreFlt TmPreFlt.sys Mon May 10 11:01:49 2010 (4BE81FDD)
    8fb7d000 8fb91500   tmtdi    tmtdi.sys    Wed Jul 15 05:35:52 2009 (4A5DA2F8)
    9861b000 987c5000   tmwfp    tmwfp.sys    Wed Jul 15 05:34:41 2009 (4A5DA2B1)
    82164000 821ad000   TmXPFlt  TmXPFlt.sys  Mon May 10 11:01:50 2010 (4BE81FDE)
    977e0000 977e9000   TSDDD    TSDDD.dll    unavailable (00000000)
    8fe78000 8fe99000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
    95000000 9500e000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
    9695e000 96975000   usbccgp  usbccgp.sys  Sat Sep 04 00:06:16 2010 (4C81C5B8)
    96975000 96976700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
    950d5000 950e4000   usbehci  usbehci.sys  Sat Sep 04 00:06:10 2010 (4C81C5B2)
    9581e000 95862000   usbhub   usbhub.sys   Sat Sep 04 00:06:40 2010 (4C81C5D0)
    9508a000 950d5000   USBPORT  USBPORT.SYS  Sat Sep 04 00:06:15 2010 (4C81C5B7)
    969b3000 969be000   usbprint usbprint.sys Mon Jul 13 20:17:06 2009 (4A5BCE82)
    96600000 96617000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
    9507f000 9508a000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
    8ad34000 8ad3f000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8b000000 8b00c000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    8abd7000 8abf8000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    8ad50000 8ad60000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    8ad60000 8adab000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8b397000 8b3d6000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    82022000 821634e0   VSApiNt  VSApiNt.sys  Mon May 10 10:39:53 2010 (4BE81AB9)
    90bb4000 90bbe000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
    8fb0b000 8fb1c000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
    8fb6a000 8fb7d000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    8ae09000 8ae16000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    8ac32000 8aca3000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    8aca3000 8acb1000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    8fae5000 8faec000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    98611000 98619000   wimmount wimmount.sys Mon Jul 13 19:17:57 2009 (4A5BC0A5)
    97580000 977cb000   win32k   win32k.sys   unavailable (00000000)
    8acf9000 8ad02000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    821b0000 821ca000   WudfPf   WudfPf.sys   Fri Jan 15 02:04:13 2010 (4B50136D)
    987c5000 987e5500   WUDFRd   WUDFRd.sys   Fri Jan 15 02:04:39 2010 (4B501387)
    
    Unloaded modules:
    981bf000 981ca000   hiber_atapor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    981ca000 981d3000   hiber_atapi.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    981d3000 981e4000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9819a000 981a5000   hiber_atapor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    981a5000 981ae000   hiber_atapi.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    981ae000 981bf000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    987e6000 987f1000   hiber_atapor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    987f1000 987fa000   hiber_atapi.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    98600000 98611000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    987e6000 987f1000   hiber_atapor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    987f1000 987fa000   hiber_atapi.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    98600000 98611000   hiber_dumpfv
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    b1605000 b166f000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    9500e000 95026000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8b1b4000 8b1c1000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8b211000 8b21c000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8b3f6000 8b3ff000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    8b1c1000 8b1d2000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    
    Debug session time: Mon Jan 31 21:22:59.889 2011 (GMT-5)
    System Uptime: 0 days 1:38:35.575
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ............
    0: kd> !Analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, 858ca908, 82b77ae0, 877bbe00}
    
    Probably caused by : cdrom.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 858ca908, Physical Device Object of the stack
    Arg3: 82b77ae0, Functional Device Object of the stack
    Arg4: 877bbe00, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  877bbe00
    
    DEVICE_OBJECT: 863b19e8
    
    DRIVER_OBJECT: 85deaf38
    
    IMAGE_NAME:  cdrom.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf1c
    
    MODULE_NAME: cdrom
    
    FAULTING_MODULE: 8ae00000 cdrom
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from 82a8d054 to 82b2dd10
    
    STACK_TEXT:  
    82b77a94 82a8d054 0000009f 00000003 858ca908 nt!KeBugCheckEx+0x1e
    82b77b00 82a8c8e8 82b77ba0 00000000 82b84280 nt!PopCheckIrpWatchdog+0x1f5
    82b77b38 82abb04d 82b92a20 00000000 f2063ea5 nt!PopCheckForIdleness+0x73
    82b77b7c 82abaff1 82b7ad20 82b77ca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82b77c68 82abaeae 82b7ad20 82b77ca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b77cdc 82ab920e 0005c941 8760ad48 82b84280 nt!KiTimerExpiration+0x25c
    82b77d20 82ab9038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b77d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_IMAGE_cdrom.sys
    
    BUCKET_ID:  0x9F_IMAGE_cdrom.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:09.
Find Us