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Windows 7: Driver IRQL

01 Feb 2011   #1
yoyoma

Windows 7 Ultimate 64 bit
 
 
Driver IRQL

I'm running Windows 7 ultimate 64 bit
I put in a new hard drive about a month ago and that is when I installed the OS

Full retail version
System is about 4 months old

I think I did this right


My System SpecsSystem Spec
.
01 Feb 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It would appear pctools firewall drivers are to blame for your crashes. I would suggest removing the entire application, and replacing it with microsoft security essentials
http://www.microsoft.com/security_essentials/
and malwarebytes.
Malwarebytes' Anti-Malware: Malwarebytes
Neither of these have known conflicts with win 7 and will provide adequate security and firewall for common users.

latest Bug check follows for reference purposes.
Code:
Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff88001a897a0}

Unable to load image \SystemRoot\System32\drivers\tcpip.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Unable to load image \Device\Harddisk0\Partition2\Windows\system32\drivers\PctWfpFilter64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PctWfpFilter64.sys
*** ERROR: Module load completed but symbols could not be loaded for PctWfpFilter64.sys
Probably caused by : PctWfpFilter64.sys ( PctWfpFilter64+14aca )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001a897a0, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c30e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip+897a0
fffff880`01a897a0 488b01          mov     rax,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002b52520 -- (.trap 0xfffff88002b52520)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800ad24d30 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa800ad24d31 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001a897a0 rsp=fffff88002b526b0 rbp=0000000000000000
 r8=fffffa800ad24d30  r9=00000000000000d0 r10=fffff80003206b80
r11=fffffa80097f86f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
tcpip+0x897a0:
fffff880`01a897a0 488b01          mov     rax,qword ptr [rcx] ds:07ff:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000308aca9 to fffff8000308b740

STACK_TEXT:  
fffff880`02b523d8 fffff800`0308aca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02b523e0 fffff800`03089920 : fffffa80`069b8140 fffffa80`0477d7f0 fffffa80`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02b52520 fffff880`01a897a0 : fffffa80`0477d7f0 fffff880`043b6aca fffff880`206c644d fffffa80`0ab3a680 : nt!KiPageFault+0x260
fffff880`02b526b0 fffffa80`0477d7f0 : fffff880`043b6aca fffff880`206c644d fffffa80`0ab3a680 fffffa80`0477d7f0 : tcpip+0x897a0
fffff880`02b526b8 fffff880`043b6aca : fffff880`206c644d fffffa80`0ab3a680 fffffa80`0477d7f0 00000000`00000000 : 0xfffffa80`0477d7f0
fffff880`02b526c0 fffff880`206c644d : fffffa80`0ab3a680 fffffa80`0477d7f0 00000000`00000000 00000000`00000000 : PctWfpFilter64+0x14aca
fffff880`02b526c8 fffffa80`0ab3a680 : fffffa80`0477d7f0 00000000`00000000 00000000`00000000 fffffa80`06997000 : 0xfffff880`206c644d
fffff880`02b526d0 fffffa80`0477d7f0 : 00000000`00000000 00000000`00000000 fffffa80`06997000 00000000`00000000 : 0xfffffa80`0ab3a680
fffff880`02b526d8 00000000`00000000 : 00000000`00000000 fffffa80`06997000 00000000`00000000 fffff880`018046a6 : 0xfffffa80`0477d7f0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
PctWfpFilter64+14aca
fffff880`043b6aca ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  PctWfpFilter64+14aca

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PctWfpFilter64

IMAGE_NAME:  PctWfpFilter64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce2e6f5

FAILURE_BUCKET_ID:  X64_0xD1_PctWfpFilter64+14aca

BUCKET_ID:  X64_0xD1_PctWfpFilter64+14aca

Followup: MachineOwner
---------

0: kd> lmvm PctWfpFilter64
start             end                 module name
fffff880`043a2000 fffff880`043c7000   PctWfpFilter64 T (no symbols)           
    Loaded symbol image file: PctWfpFilter64.sys
    Image path: \Device\Harddisk0\Partition2\Windows\system32\drivers\PctWfpFilter64.sys
    Image name: PctWfpFilter64.sys
    Timestamp:        Tue Nov 16 14:17:57 2010 (4CE2E6F5)
    CheckSum:         00022CF2
    ImageSize:        00025000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> lm t n
start             end                 module name
fffff800`00b99000 fffff800`00ba3000   kdcom    kdcom.dll    Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`0301b000 fffff800`035f7000   nt       ntkrnlmp.exe Fri Jun 18 23:16:41 2010 (4C1C44A9)
fffff800`035f7000 fffff800`03640000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 18:20:33 2009 (4A5BC141)
fffff880`00c6b000 fffff880`00caf000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66)
fffff880`00caf000 fffff880`00cc3000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00cc3000 fffff880`00d21000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d21000 fffff880`00de1000   CI       CI.dll       Mon Jul 13 20:32:13 2009 (4A5BE01D)
fffff880`00de1000 fffff880`00dfb000   mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`00e22000 fffff880`00e2b000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`00e2b000 fffff880`00e37000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`00e37000 fffff880`00e4c000   volmgr   volmgr.sys   Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00e4c000 fffff880`00e60000   TfFsMon  TfFsMon.sys  Wed Dec 01 17:00:02 2010 (4CF6D372)
fffff880`00e64000 fffff880`00f08000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f08000 fffff880`00f17000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f17000 fffff880`00f6e000   ACPI     ACPI.sys     Mon Jul 13 18:19:34 2009 (4A5BC106)
fffff880`00f6e000 fffff880`00f77000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f77000 fffff880`00fc3000   fltmgr   fltmgr.sys   Mon Jul 13 18:19:59 2009 (4A5BC11F)
fffff880`00fc3000 fffff880`00fcd000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00fcd000 fffff880`01000000   pci      pci.sys      Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`010cc000   pctEFA64 pctEFA64.sys Thu Jul 15 23:45:25 2010 (4C3FE3E5)
fffff880`010d7000 fffff880`012df000   iaStor   iaStor.sys   Fri Nov 20 17:09:41 2009 (4B0721B5)
fffff880`012df000 fffff880`012e8000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`012e8000 fffff880`01312000   ataport  ataport.SYS  Mon Jul 13 18:19:52 2009 (4A5BC118)
fffff880`01312000 fffff880`0131d000   msahci   msahci.sys   Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`0131d000 fffff880`0132d000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`0132d000 fffff880`01338000   amdxata  amdxata.sys  Tue May 19 12:56:59 2009 (4A12F2EB)
fffff880`01338000 fffff880`0134c000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`0134c000 fffff880`0138f000   PCTCore64 PCTCore64.sys Tue Nov 23 23:16:29 2010 (4CEC9FAD)
fffff880`0138f000 fffff880`01400000   pctDS64  pctDS64.sys  Thu Jun 03 21:06:38 2010 (4C085FAE)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A)
fffff880`0143a000 fffff880`01474000   fvevol   fvevol.sys   Fri Sep 25 21:34:26 2009 (4ABD7DB2)
fffff880`01474000 fffff880`014a4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`014b8000 fffff880`014cd000   TfSysMon TfSysMon.sys Wed Dec 01 17:00:05 2010 (4CF6D375)
fffff880`014cd000 fffff880`0152b000   msrpc    msrpc.sys    Mon Jul 13 18:21:32 2009 (4A5BC17C)
fffff880`0152b000 fffff880`0159e000   cng      cng.sys      Mon Jul 13 18:49:40 2009 (4A5BC814)
fffff880`0159e000 fffff880`015ea000   volsnap  volsnap.sys  Mon Jul 13 18:20:08 2009 (4A5BC128)
fffff880`01601000 fffff880`017a4000   Ntfs     Ntfs.sys     Mon Jul 13 18:20:47 2009 (4A5BC14F)
fffff880`017a4000 fffff880`017be000   ksecdd   ksecdd.sys   Mon Jul 13 18:20:54 2009 (4A5BC156)
fffff880`017be000 fffff880`017cf000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`017cf000 fffff880`017d9000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`017d9000 fffff880`017ef000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Mon Jul 13 18:21:46 2009 (4A5BC18A)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Fri Dec 11 00:03:32 2009 (4B21E0B4)
fffff880`0188b000 fffff880`0189b000   vmstorfl vmstorfl.sys Mon Jul 13 18:42:54 2009 (4A5BC67E)
fffff880`0189b000 fffff880`018a3000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`018a3000 fffff880`018b5000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`018ba000 fffff880`019ac000   ndis     ndis.sys     Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`019ac000 fffff880`019f6000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164)
fffff880`019f6000 fffff880`019ff000   hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA)
fffff880`01a00000 fffff880`01bfd000   tcpip    tcpip.sys    Sun Jun 13 22:39:04 2010 (4C15A458)
fffff880`02800000 fffff880`02818000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`02818000 fffff880`02845000   mrxsmb   mrxsmb.sys   Sat Feb 27 01:52:19 2010 (4B88CF33)
fffff880`02845000 fffff880`02893000   mrxsmb10 mrxsmb10.sys Sat Feb 27 01:52:28 2010 (4B88CF3C)
fffff880`02893000 fffff880`028b6000   mrxsmb20 mrxsmb20.sys Sat Feb 27 01:52:26 2010 (4B88CF3A)
fffff880`028f2000 fffff880`0290a000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`0290a000 fffff880`029d2000   HTTP     HTTP.sys     Mon Jul 13 18:22:16 2009 (4A5BC1A8)
fffff880`029d2000 fffff880`029f0000   bowser   bowser.sys   Mon Jul 13 18:23:50 2009 (4A5BC206)
fffff880`02e00000 fffff880`02e1b000   wanarp   wanarp.sys   Mon Jul 13 19:10:21 2009 (4A5BCCED)
fffff880`02e1b000 fffff880`02e2f000   termdd   termdd.sys   Mon Jul 13 19:16:36 2009 (4A5BCE64)
fffff880`02e2f000 fffff880`02e80000   rdbss    rdbss.sys    Mon Jul 13 18:24:09 2009 (4A5BC219)
fffff880`02e80000 fffff880`02e8c000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`02e8c000 fffff880`02e97000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`02e97000 fffff880`02ea6000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`02ea6000 fffff880`02ec7000   WudfPf   WudfPf.sys   Mon Jul 13 19:05:37 2009 (4A5BCBD1)
fffff880`02ec7000 fffff880`02f51000   afd      afd.sys      Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`02f51000 fffff880`02f96000   netbt    netbt.sys    Mon Jul 13 18:21:28 2009 (4A5BC178)
fffff880`02f96000 fffff880`02fa1000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 19:10:33 2009 (4A5BCCF9)
fffff880`02fa1000 fffff880`02faa000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02faa000 fffff880`02fd0000   pacer    pacer.sys    Mon Jul 13 19:09:41 2009 (4A5BCCC5)
fffff880`02fd0000 fffff880`02fe6000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`02fe6000 fffff880`02ff5000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`04000000 fffff880`04208000   dump_iaStor dump_iaStor.sys Fri Nov 20 17:09:41 2009 (4B0721B5)
fffff880`04208000 fffff880`0425b000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`04268000 fffff880`0426c500   CmBatt   CmBatt.sys   Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`0426d000 fffff880`04297000   cdrom    cdrom.sys    Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`04297000 fffff880`042a0000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`042a0000 fffff880`042a7000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`042a7000 fffff880`042b5000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`042b5000 fffff880`042da000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`042da000 fffff880`042ea000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`042ea000 fffff880`042f3000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`042f3000 fffff880`042fc000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`042fc000 fffff880`04305000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`04305000 fffff880`04310000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`04310000 fffff880`04321000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`04321000 fffff880`0433f000   tdx      tdx.sys      Mon Jul 13 18:21:15 2009 (4A5BC16B)
fffff880`0433f000 fffff880`0434c000   TDI      TDI.SYS      Mon Jul 13 18:21:18 2009 (4A5BC16E)
fffff880`0434c000 fffff880`043a2000   pctgntdi64 pctgntdi64.sys Tue Nov 16 14:07:31 2010 (4CE2E483)
fffff880`043a2000 fffff880`043c7000   PctWfpFilter64 PctWfpFilter64.sys Tue Nov 16 14:17:57 2010 (4CE2E6F5)
fffff880`043c7000 fffff880`043fe000   bpenum   bpenum.sys   Tue Sep 15 14:44:56 2009 (4AAFEEB8)
fffff880`04400000 fffff880`0441b000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`0441b000 fffff880`0443c000   raspptp  raspptp.sys  Mon Jul 13 19:10:18 2009 (4A5BCCEA)
fffff880`0443c000 fffff880`04456000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`04456000 fffff880`04468000   umbus    umbus.sys    Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`04468000 fffff880`0448b000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`04499000 fffff880`0451c000   csc      csc.sys      Mon Jul 13 18:24:26 2009 (4A5BC22A)
fffff880`0451c000 fffff880`0453a000   dfsc     dfsc.sys     Mon Jul 13 18:23:44 2009 (4A5BC200)
fffff880`0453a000 fffff880`0454b000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`0454b000 fffff880`04571000   tunnel   tunnel.sys   Mon Jul 13 19:09:37 2009 (4A5BCCC1)
fffff880`04571000 fffff880`045b7000   atikmpag atikmpag.sys Tue Jun 29 20:48:33 2010 (4C2AA271)
fffff880`045b7000 fffff880`045e6000   ndiswan  ndiswan.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`045e6000 fffff880`045f9000   ndisuio  ndisuio.sys  Mon Jul 13 19:09:25 2009 (4A5BCCB5)
fffff880`04600000 fffff880`04646000   dxgmms1  dxgmms1.sys  Mon Nov 01 21:50:56 2010 (4CCF7C90)
fffff880`04646000 fffff880`04657000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`04657000 fffff880`04668000   usbehci  usbehci.sys  Mon Jul 13 19:06:30 2009 (4A5BCC06)
fffff880`04668000 fffff880`046be000   USBPORT  USBPORT.SYS  Mon Jul 13 19:06:31 2009 (4A5BCC07)
fffff880`046be000 fffff880`046ce000   CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`046ce000 fffff880`046d5000   WDMirror WDMirror.sys Tue Jun 17 01:37:30 2008 (48575BAA)
fffff880`046d5000 fffff880`047c9000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 21:51:31 2010 (4CCF7CB3)
fffff880`047c9000 fffff880`047ed000   HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5)
fffff880`047ed000 fffff880`047f6000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`047f6000 fffff880`047fe000   serscan  serscan.sys  Mon Jul 13 19:35:32 2009 (4A5BD2D4)
fffff880`047fe000 fffff880`047ff480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`04a00000 fffff880`04a2f000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:01:04 2009 (4A5BCAC0)
fffff880`04a2f000 fffff880`04a72000   ks       ks.sys       Wed Mar 03 22:32:25 2010 (4B8F37D9)
fffff880`04a72000 fffff880`04a7d000   rdpbus   rdpbus.sys   Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`04a82000 fffff880`051b1000   atikmdag atikmdag.sys Tue Jun 29 20:59:35 2010 (4C2AA507)
fffff880`051b1000 fffff880`051db000   jmcr     jmcr.sys     Mon Jan 11 21:18:52 2010 (4B4BEA1C)
fffff880`051db000 fffff880`051ff000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`05400000 fffff880`05486000   btwaudio btwaudio.sys Wed Jul 01 08:54:56 2009 (4A4B6AB0)
fffff880`05486000 fffff880`0549f000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:06:21 2009 (4A5BCBFD)
fffff880`0549f000 fffff880`054bc000   usbccgp  usbccgp.sys  Mon Jul 13 19:06:45 2009 (4A5BCC15)
fffff880`054be000 fffff880`05518000   usbhub   usbhub.sys   Mon Jul 13 19:07:09 2009 (4A5BCC2D)
fffff880`05518000 fffff880`0552d000   NDProxy  NDProxy.SYS  Mon Jul 13 19:10:05 2009 (4A5BCCDD)
fffff880`0552d000 fffff880`055a8000   btwavdt  btwavdt.sys  Thu Jun 25 00:50:13 2009 (4A431015)
fffff880`055a8000 fffff880`055d5200   usbvideo usbvideo.sys Wed Mar 03 22:40:57 2010 (4B8F39D9)
fffff880`055d6000 fffff880`055e1700   jmcam    jmcam.sys    Tue Nov 24 22:23:33 2009 (4B0CB145)
fffff880`055e2000 fffff880`055f7000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`05801000 fffff880`061ddf60   igdpmd64 igdpmd64.sys Wed Jun 02 11:43:16 2010 (4C068A24)
fffff880`061de000 fffff880`061f4000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`061f4000 fffff880`06200000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`06601000 fffff880`06cae000   NETw5s64 NETw5s64.sys Tue Sep 15 14:40:39 2009 (4AAFEDB7)
fffff880`06cae000 fffff880`06cbb000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`06cbb000 fffff880`06d0c000   k57nd60a k57nd60a.sys Sat Jun 20 06:34:49 2009 (4A3CC959)
fffff880`06d0c000 fffff880`06d2a000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`06d2a000 fffff880`06d39000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`06d39000 fffff880`06d88000   SynTP    SynTP.sys    Thu Dec 03 19:00:16 2009 (4B185F20)
fffff880`06d88000 fffff880`06d89f00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`06d8a000 fffff880`06d99000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`06d99000 fffff880`06daf000   AcpiVpc  AcpiVpc.sys  Tue Sep 01 13:51:11 2009 (4A9D6D1F)
fffff880`06daf000 fffff880`06dbc000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:17:04 2009 (4A1151C0)
fffff880`06dbc000 fffff880`06de2d00   Impcd    Impcd.sys    Fri Feb 26 17:32:11 2010 (4B8859FB)
fffff880`06de3000 fffff880`06df9000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`06df9000 fffff880`06dfe200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`08200000 fffff880`0820c000   btwl2cap btwl2cap.sys Fri Apr 03 19:28:45 2009 (49D6A9BD)
fffff880`0820c000 fffff880`0820f880   btwrchid btwrchid.sys Thu Jun 25 00:51:37 2009 (4A431069)
fffff880`08210000 fffff880`08218080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`08219000 fffff880`0821ba00   jmccgp   jmccgp.sys   Sun Nov 15 22:08:13 2009 (4B00D02D)
fffff880`0821c000 fffff880`08221500   jmcam_lo jmcam_lo.sys Tue Nov 24 22:05:23 2009 (4B0CAD03)
fffff880`08228000 fffff880`0844e300   RTKVHD64 RTKVHD64.sys Fri Jan 29 00:48:35 2010 (4B6284C3)
fffff880`0844f000 fffff880`0848c000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`0848c000 fffff880`084ae000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`084ae000 fffff880`084ba000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`084ba000 fffff880`084c8000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`084c8000 fffff880`084db000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`084db000 fffff880`084e9000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`084e9000 fffff880`084f9000   btusbflt btusbflt.sys Tue Jun 09 16:46:26 2009 (4A2ED832)
fffff880`084f9000 fffff880`08511000   BTHUSB   BTHUSB.sys   Mon Jul 13 19:06:52 2009 (4A5BCC1C)
fffff880`08511000 fffff880`0859d000   bthport  bthport.sys  Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`0859d000 fffff880`085c9000   rfcomm   rfcomm.sys   Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`085c9000 fffff880`085d9000   BthEnum  BthEnum.sys  Mon Jul 13 19:06:52 2009 (4A5BCC1C)
fffff880`085d9000 fffff880`085f9000   bthpan   bthpan.sys   Mon Jul 13 19:07:00 2009 (4A5BCC24)
fffff880`0926e000 fffff880`09314000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`09314000 fffff880`0931f000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`0931f000 fffff880`0934c000   srvnet   srvnet.sys   Thu Aug 26 22:37:24 2010 (4C7732F4)
fffff880`0934c000 fffff880`0935e000   tcpipreg tcpipreg.sys Mon Jul 13 19:09:49 2009 (4A5BCCCD)
fffff880`0935e000 fffff880`09368000   vwifimp  vwifimp.sys  Mon Jul 13 19:07:28 2009 (4A5BCC40)
fffff880`09368000 fffff880`093cf000   srv2     srv2.sys     Thu Aug 26 22:37:46 2010 (4C77330A)
fffff880`09e4c000 fffff880`09ee2000   srv      srv.sys      Thu Aug 26 22:38:00 2010 (4C773318)
fffff880`09ee2000 fffff880`09efb000   pctplsg64 pctplsg64.sys Wed Nov 24 14:31:41 2010 (4CED762D)
fffff880`09efb000 fffff880`09f09000   TfNetMon TfNetMon.sys Wed Dec 01 17:00:08 2010 (4CF6D378)
fffff880`09f7a000 fffff880`09f85000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`09f85000 fffff880`09f93000   hidusb   hidusb.sys   Mon Jul 13 19:06:22 2009 (4A5BCBFE)
fffff880`09f93000 fffff880`09fa0000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff960`00090000 fffff960`003a0000   win32k   win32k.sys   unavailable (00000000)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00750000 fffff960`00777000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`09f09000 fffff880`09f7a000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`017ef000 fffff880`017fd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0404d000 fffff880`04255000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`04255000 fffff880`04268000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
My System SpecsSystem Spec
01 Feb 2011   #3
yoyoma

Windows 7 Ultimate 64 bit
 
 

Thanks

So just uninstall the pctools sypware doctor?
My System SpecsSystem Spec
.

01 Feb 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yes, uninstall it, it was definitely the source of the crash in the dump you submitted. I suggest replacing it with malwarebytes anti malware software, it's free and much less likely to cause system problems.
Malwarebytes
My System SpecsSystem Spec
Reply

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