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Windows 7: BSOD's and random crashes - Looking for reasons

02 Feb 2011   #1
ride277

Windows 7 Ultimate x64
 
 
BSOD's and random crashes - Looking for reasons

Hello all,

I'm having problems with my computer. I'm getting random freezes and BSOD's. I tried to use windbg and downloaded the symbols to determine the cause, but the program will NOT accept my symbols. I tried all packages of symbols from the microsoft website, but none work. The program keeps whining about ntoskrnl.exe.

So my question is, can anybody here help me on the route to the culprit? Thanks!
I've added the minidumps as u can see.


My System SpecsSystem Spec
.
02 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ride277 View Post
Hello all,

I'm having problems with my computer. I'm getting random freezes and BSOD's. I tried to use windbg and downloaded the symbols to determine the cause, but the program will NOT accept my symbols. I tried all packages of symbols from the microsoft website, but none work. The program keeps whining about ntoskrnl.exe.

So my question is, can anybody here help me on the route to the culprit? Thanks!
I've added the minidumps as u can see.
Several problems

1-sptd.sys used in daemon tools and alcohol. A huge cause of BSOD's
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Symantec/Norton Ghost needs to be removed
ftp://ftp.symantec.com/public/englis...moval_Tool.exe


3-Testdriveunlimited caused a memory exception test your memory

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.
My System SpecsSystem Spec
02 Feb 2011   #3
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello ride277 and welcome to Seven Forums,

I would first remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious for causing BSOD. Use this SPTD uninstaller when you are done: DuplexSecure - Downloads

Next, update those drivers...
Quote:
usbfilter.sys Sat Apr 04 00:39:51 2009
Part of AMD SB700 Chipsets
AMD.com | Support & Downloads

v2imount.sys Thu Dec 13 08:08:40 2007
Norton Ghost Software
Uninstall this (if you really need it, what do you need to use it for?)

lirsgt.sys Mon May 18 01:06:57 2009
Copy Protection platform developed by Tages SA
Remove ALL Tages Software. Tages is a known cause of BSOD.

atksgt.sys Mon May 18 01:36:34 2009
Copy Protection platform developed by Tages SA
See Above

AtiPcie.sys Wed May 06 03:00:22 2009
ATI PCIe Chipset
Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
Do you use Speedfan Software? If not, remove it.

Regards...
Dean
My System SpecsSystem Spec
.

03 Feb 2011   #4
ride277

Windows 7 Ultimate x64
 
 

Thanks for the replies!

To answer your question, I use that (Norton Ghost) to make backups of my whole C:\ partition so I don't forget to make backups of certain folders. I mostly do this when I reinstall windows. I make a full backup of everything to avoid forgetting certain maps.

Time for a new piece of software that does the same, but works with win 7.

I'll do all you suggested right now.

THANX AGAIN!
My System SpecsSystem Spec
03 Feb 2011   #5
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

I use Acronis to back up my files - maybe you want to give it a try?
My System SpecsSystem Spec
Reply

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