BSOD on startup

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  1. Posts : 9
    Windows 7 Professional 64 bit
       #1

    BSOD on startup


    Sorry but, i cannot put the memory dump since my Toshiba satellite L300 laptop will not boot. The BSOD output was A problem has been detected and windows has been shutdown to prevent damage to your computer.
    If this is your first time you've seen this stop error screen, restart your computer. If it appears again follow these steps:
    Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then resatart your computer.

    Technical Information:

    *** STOP: 0x0000007a (0xFFFFF880009A98E8, 0xFFFFFFFFC0000034, 0X00000000000000000, 0X0000000000000000)
      My Computer


  2. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #2

    Sorry I forgot to add that my laptop is about a year old I had Vista installed than I went to Ubuntu then back to Vista then to Linux mint and then 2-3 weeks ago I did a clean install of Windows 7 professional 64 bit
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Hello, and welcome!

    Start with a RAM test; see this guide for using Memtest86: RAM - Test with Memtest86+

    Can the computer start in safe mode?
      My Computer


  4. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    When I boot windows only gives me two options startup repair (which I am doing currently) and start windows normally. So to answer your question no I cannot start in safe mode
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Hit "Start Windows Normally" and then immediately start tapping F8 as rapidly as you can. See if you can enter Safe Mode that way.
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  6. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Okay i'll try i will report with my results
      My Computer


  7. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    I tried that but it just beeped at me then my laptop showed the Blue screen of death
    Last edited by xrendan; 03 Feb 2011 at 20:27.
      My Computer


  8. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Do you think I should backup all my data and then do a clean install
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    Bear in mind, a clean install will solve any software problem; hardware problems will not be fixed however.

    Try hitting F8 as soon as the computer starts up, and keep hitting it repeatedly and see if it will show you the Advanced Boot Options screen.
    Last edited by Jonathan_King; 04 Feb 2011 at 19:52.
      My Computer


  10. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    All it gives me is HDD FDD CD/DVD USB and network
    and I've already tried doing that
      My Computer


 
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