New
#1
Repeated Crashes
My computer keeps crashing a few minutes after I start it up. When I restart it, I keep getting this error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80035F1748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012811-25147-01.dmp
C:\Users\Vicky\AppData\Local\Temp\WER-35973-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
It keeps happening in this exact same way, over and over, but when I start up in Safe Mode, it doesn't crash and the crashing doesn't start again for a while.
Here is the zip file with the error reports: Attachment 136348 I hope I made the zip file correctly, because I'm kind of figuring a lot of this out as I go along.
My version of Windows 7 is x64, my computer was originally running Vista until I upgraded, and the upgrade software was Full Retail. My system is about 1 1/2 years old and I upgraded my OS around 6 months ago. This is my second try at posting this. I hope I didn't miss anything this time. Thank you in advance for your help.