BSOD Bad Header Pool - SF DIag Tool dump

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  1. gkrands
    Posts : 7
    Windows 7 64bit
       New #1

    BSOD Bad Header Pool - SF DIag Tool dump


    Built a new system with unused components, installed Win 7 (64bit) genuine.

    Have been receiving BSOD "Bad Header Pool" since day 1.

    File attached from SF Diag Toolv4
      My Computer
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  3. fimble
    Posts : 927
    windows 7 ultimate
       New #2

    Hi gkrands.

    Your latest dump file in your folder is dated: Sat Jan 9 06:21:30.683 2010 although you've got graphics drivers from 2011 installed! Set your clock correctly and upload your next or newest dump file.
      My Computer
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  4. gkrands
    Posts : 7
    Windows 7 64bit
    Thread Starter
       New #3

    Updated dump file attached


    Several updates later, now getting following BSODs:-

    Page fault in non-page area
    Memory allocation
    System service exemption


    Norton AV uninstalled
    Windows Firewall turned off

    Also having problems using Windows Update
      My Computer
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  6. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #4

    Hello,

    Let's run some hardware diagnostics; everything looks good from a software standpoint.

    Start by running Prime95: https://www.sevenforums.com/tutorials...t-prime95.html

    Run both the Blend and Small FFTs tests.

    Also, run Memtest86 overnight: RAM - Test with Memtest86+

    ...Summary of the dumps:
    Code:
    
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 06:12:09.945 2011 (UTC - 5:00)
System Uptime: 0 days 0:04:36.896
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+174 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+174
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 06:02:31.764 2011 (UTC - 5:00)
System Uptime: 0 days 0:04:36.059
Probably caused by : Ntfs.sys ( Ntfs!memmove+2d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!memmove+2d
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 05:56:49.712 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:18.023
Probably caused by : Ntfs.sys ( Ntfs!NtfsFullDeleteLcb+122 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_20_Ntfs!NtfsFullDeleteLcb+122
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 05:19:50.238 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:47.549
Probably caused by : ntkrnlmp.exe ( nt!ObpLookupObjectName+c9e )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x19_20_nt!ObpLookupObjectName+c9e
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 04:41:52.039 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:04.975
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+29f57 )
BUGCHECK_STR:  0x1a_5003
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+29f57
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Feb  5 04:37:57.663 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:21.614
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : win32k.sys ( win32k!XFORMOBJ_iGetFloatObjXform+612b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  X64_0x50_win32k!XFORMOBJ_iGetFloatObjXform+612b
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Feb  5 04:07:57.012 2011 (UTC - 5:00)
System Uptime: 0 days 2:56:34.060
Probably caused by : fileinfo.sys ( fileinfo!FIPfFileOpenRemove+a7 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dllhost.exe
FAILURE_BUCKET_ID:  X64_0x19_20_fileinfo!FIPfFileOpenRemove+a7
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
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  7. gkrands
    Posts : 7
    Windows 7 64bit
    Thread Starter
       New #5

    No errors with mem test or CPU stress test


    CPU test results attached....

    Memtest86+ didn't find any problems....
      My Computer
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  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #6

    Which Prime95 test was that?

    Run the other one, and let it go for a few hours. If any of the workers stop testing before you stop the test, it means there was a failure.
      My Computer
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  10. gkrands
    Posts : 7
    Windows 7 64bit
    Thread Starter
       New #7

    Additional problems...


    Have updated as much as possible (still getting Windows update errors), will run CPU test again overnight tonight.

    Additionally, Windows Explorer and Internet Explorer constantly crash and restart.

    Will post CPU test results in the morning.....
      My Computer
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  11. gkrands
    Posts : 7
    Windows 7 64bit
    Thread Starter
       New #8

    Further diagnotics....


    Attached file from

    Windows_NT6_BSOD_v3.03_jcgriff2_
      My Computer
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  12. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #9

    Well start by installing this updated Realtek Ethernet driver: Realtek
    Code:
    Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    Where did you get your copy of Windows 7?

    ...Summary of the dumps:
    Code:
    
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb  9 05:38:08.770 2011 (UTC - 5:00)
System Uptime: 0 days 0:21:57.081
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+70740 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb  9 05:10:58.799 2011 (UTC - 5:00)
System Uptime: 0 days 0:40:21.110
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+70740 )
BUGCHECK_STR:  0x1a_5001
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb  9 04:30:01.782 2011 (UTC - 5:00)
System Uptime: 0 days 0:11:27.733
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+70740 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb  9 04:17:55.496 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:13.807
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+1a4000 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Feb  8 16:40:39.842 2011 (UTC - 5:00)
System Uptime: 0 days 0:30:05.793
Probably caused by : fltmgr.sys ( fltmgr! ?? ::FNODOBFM::`string'+429 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_20_fltmgr!_??_::FNODOBFM::_string_+429
SystemProductName = GA-890FXA-UD5
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
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  13. gkrands
    Posts : 7
    Windows 7 64bit
    Thread Starter
       New #10

    Updated


    Worked out that I had stuffed up the partitioning of the hard disk. Re-installed Windows 7 (from OEM disk).

    Have updated Realtek from link provided.

    New SF diag tools file attached.

    Have run CPU test as requested - results attached. This test ended due to BSOD (bad pool header)
    Stop: 0x00000019
    0x0000000000000020,
    0xFFFFF8A00294FEF0,
    0xFFFFF8A00294FF40
    0x00000000050520C

    Also unable to install Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2482017)

    Receive error code 80073712
    Last edited by gkrands; 11 Feb 2011 at 19:26. Reason: update
      My Computer
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