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Windows 7: computer still acting up

05 Feb 2011   #1
msd4141

win 7 64bit
 
 
computer still acting up

Hey everyone,
My computer continues to hang and act funny. I did install 8 more GB's of matching ram, but the computer crashed once before the ram addition. I have attached information that may be helpful. thank you for any suggestions. marc


My System SpecsSystem Spec
.
05 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by msd4141 View Post
Hey everyone,
My computer continues to hang and act funny. I did install 8 more GB's of matching ram, but the computer crashed once before the ram addition. I have attached information that may be helpful. thank you for any suggestions. marc

Momory corruption. was all the ram purchased at the ssame time in the same package?

I would

1-run memtest
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2- remove symantec and replace with Microsoft security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

http://www.microsoft.com/security_essentials/

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\020511-19765-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a1c000 PsLoadedModuleList = 0xfffff800`02c59e50
Debug session time: Sat Feb  5 04:45:59.106 2011 (GMT-5)
System Uptime: 0 days 1:48:27.729
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffffa8009b56c10, fffffa8009b56c10, fffffa0009b56c10}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a56 )

Followup: Pool_corruption
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffffa8009b56c10, the pool entry being checked.
Arg3: fffffa8009b56c10, the read back flink freelist value (should be the same as 2).
Arg4: fffffa0009b56c10, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002bbfd6f to fffff80002a8c740

STACK_TEXT:  
fffff880`09c7e858 fffff800`02bbfd6f : 00000000`00000019 00000000`00000003 fffffa80`09b56c10 fffffa80`09b56c10 : nt!KeBugCheckEx
fffff880`09c7e860 fffff800`02d85754 : fffffa80`00000004 fffffa80`09b5f950 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0xa56
fffff880`09c7e950 fffff800`02d885bb : 00000000`00000000 fffffa80`09c22200 00000000`00000080 fffff880`09c7e9e8 : nt!ObpAllocateObject+0xc4
fffff880`09c7e9b0 fffff800`02d60b54 : fffff880`09c7eb60 00000000`00000002 fffff8a0`0ca81360 fffff8a0`086a3a90 : nt!ObCreateObject+0xdb
fffff880`09c7ea20 fffff800`02d61c95 : 00000000`02c2e6e8 fffff8a0`098ca330 fffff8a0`086a3a90 fffffa80`0db10860 : nt!SepDuplicateToken+0xf4
fffff880`09c7eac0 fffff800`02d61d21 : fffffa80`0db10860 00000000`00000008 0007ab9d`00000001 00000000`00000000 : nt!NtOpenThreadTokenEx+0x405
fffff880`09c7ebe0 fffff800`02a8b993 : fffffa80`0db10860 00000000`00000000 00000000`002d2701 fffffa80`0da27e60 : nt!NtOpenThreadToken+0x11
fffff880`09c7ec20 00000000`777f00fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`02c2e678 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777f00fa


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+a56
fffff800`02bbfd6f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+a56

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56

Followup: Pool_corruption
---------
My System SpecsSystem Spec
10 Feb 2011   #3
msd4141

win 7 64bit
 
 

Hello,
I am writing back again as i am still getting BSOD. I have 2 sets of matching ram. The first set was Patriot ram 2x2GB's. The second set is 2x4GB's corsair. Both were matching pairs. After the last BSOD i pulled the patriot ram out. The corsair ram was also checked with memtest86. The corsair ram is brand new and is in the second set of memory slots. I have not bought a new video card yet as i was hoping to make sure that was the problem before a new purchase. I removed nortons like instructed and installed microsoft security essentials. I am attaching the new dump file. I hope this will help someone lead me to the end of my frustrations. Thanks everyone for there time and patience. I am very grateful. Marc
My System SpecsSystem Spec
.

10 Feb 2011   #4
msd4141

win 7 64bit
 
 

Any ideas? Both crashes happened today while playingwolfenstein 2009
My System SpecsSystem Spec
10 Feb 2011   #5
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I don't know if I'm having a debugger issue or not but I've never seen anything like what your dump file just laid on me. I'll put it up here in the hopes someone else can make sense of it.

Code:
fffff800`00bb0000 fffff800`00bba000   kdcom    kdcom.dll    Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`02a06000 fffff800`02a4f000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff800`02a4f000 fffff800`0302c000   nt       ntoskrnl.exe Tue Oct 26 21:43:09 2010 (4CC791BD)
fffff880`00c00000 fffff880`00c0b000   amdxata  amdxata.sys  unavailable (00000000)
fffff880`00c0b000 fffff880`00c57000   fltmgr   fltmgr.sys   unavailable (00000000)
fffff880`00c57000 fffff880`00c6b000   fileinfo fileinfo.sys unavailable (00000000)
fffff880`00c6b000 fffff880`00c78000   mcupdate mcupdate.dll unavailable (00000000)
fffff880`00c78000 fffff880`00c8c000   PSHED    PSHED.dll    unavailable (00000000)
fffff880`00c8c000 fffff880`00cea000   CLFS     CLFS.SYS     unavailable (00000000)
fffff880`00cea000 fffff880`00daa000   CI       CI.dll       unavailable (00000000)
fffff880`00daa000 fffff880`00dc4000   mountmgr mountmgr.sys unavailable (00000000)
fffff880`00dc4000 fffff880`00dcd000   atapi    atapi.sys    unavailable (00000000)
fffff880`00dcd000 fffff880`00df7000   ataport  ataport.SYS  unavailable (00000000)
fffff880`00e01000 fffff880`00ea5000   Wdf01000 Wdf01000.sys unavailable (00000000)
fffff880`00ea5000 fffff880`00eb4000   WDFLDR   WDFLDR.SYS   unavailable (00000000)
fffff880`00eb4000 fffff880`00f0b000   ACPI     ACPI.sys     unavailable (00000000)
fffff880`00f0b000 fffff880`00f14000   WMILIB   WMILIB.SYS   unavailable (00000000)
fffff880`00f14000 fffff880`00f1e000   msisadrv msisadrv.sys unavailable (00000000)
fffff880`00f1e000 fffff880`00f51000   pci      pci.sys      unavailable (00000000)
fffff880`00f51000 fffff880`00f5e000   vdrvroot vdrvroot.sys unavailable (00000000)
fffff880`00f5e000 fffff880`00f73000   partmgr  partmgr.sys  unavailable (00000000)
fffff880`00f73000 fffff880`00f88000   volmgr   volmgr.sys   unavailable (00000000)
fffff880`00f88000 fffff880`00fe4000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`00fe4000 fffff880`00feb000   pciide   pciide.sys   unavailable (00000000)
fffff880`00feb000 fffff880`00ffb000   PCIIDEX  PCIIDEX.SYS  unavailable (00000000)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS unavailable (00000000)
fffff880`01038000 fffff880`011db000   Ntfs     Ntfs.sys     unavailable (00000000)
fffff880`01200000 fffff880`0123a000   rdyboost rdyboost.sys unavailable (00000000)
fffff880`0123a000 fffff880`01274000   fvevol   fvevol.sys   unavailable (00000000)
fffff880`01274000 fffff880`0128a000   disk     disk.sys     unavailable (00000000)
fffff880`0128a000 fffff880`01292000   AtiPcie  AtiPcie.sys  unavailable (00000000)
fffff880`01294000 fffff880`012f2000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`012f2000 fffff880`0130c000   ksecdd   ksecdd.sys   unavailable (00000000)
fffff880`0130c000 fffff880`0137f000   cng      cng.sys      unavailable (00000000)
fffff880`0137f000 fffff880`01390000   pcw      pcw.sys      unavailable (00000000)
fffff880`01390000 fffff880`0139a000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`0139a000 fffff880`013e6000   volsnap  volsnap.sys  unavailable (00000000)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    unavailable (00000000)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  unavailable (00000000)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys unavailable (00000000)
fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys unavailable (00000000)
fffff880`014e5000 fffff880`014ed000   spldr    spldr.sys    unavailable (00000000)
fffff880`014f3000 fffff880`015e5000   ndis     ndis.sys     unavailable (00000000)
fffff880`015e5000 fffff880`015f7000   mup      mup.sys      unavailable (00000000)
fffff880`015f7000 fffff880`01600000   hwpolicy hwpolicy.sys unavailable (00000000)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    unavailable (00000000)
Missing image name, possible paged-out or corrupt data.

Unloaded modules:
00000000`00000100 00000001`00000000   Unknown_Module_00000000`00000100
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FFFFFF00
fffff8a0`04274010 fffff8a1`00000000   Unknown_Module_fffff8a0`04274010
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FBD8BFF0
Missing image name, possible paged-out or corrupt data.
00000000`00000000 00000000`00000001   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00000001
fffffa80`0878fdf0 fffffa81`001189b0   Unknown_Module_fffffa80`0878fdf0
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  F7988BC0
Missing image name, possible paged-out or corrupt data.
fffffa80`00000026 fffffa80`0878fdf0   Unknown_Module_fffffa80`00000026
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0878FDCA
fffff8a0`001187a0 fffff8a0`0878ff50   Unknown_Module_fffff8a0`001187a0
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  086777B0
00000000`00000028 00000001`00000000   Unknown_Module_00000000`00000028
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FFFFFFD8
fffffa80`0878fdf0 fffffa81`00118060   Unknown_Module_fffffa80`0878fdf0
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  F7988270
00000000`00000001 00000000`09752cb0   Unknown_Module_00000000`00000001
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  09752CAF
fffffa80`087a2805 fffffa81`00000000   Unknown_Module_fffffa80`087a2805
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  F785D7FB
00000000`00000000 00000000`00000002   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00000002
Missing image name, possible paged-out or corrupt data.
00000000`00000000 00000000`09035f10   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  09035F10
00000000`00000000 00000000`0878fd78   Unknown_Module_00000000`00000000
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0878FD78
Missing image name, possible paged-out or corrupt data.
20206f49`02030013 20206f49`0810d5ba   Unknown_Module_20206f49`02030013
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  060DD5A7
fffff8a0`04275140 fffff8a1`00000000   ည੹ 힀ޤ婢 윗
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  FBD8AEC0
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
fffff8a0`001cf010 fffff8a0`01101c80   Unknown_Module_fffff8a0`001cf010
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00F32C70
If I had to guess I think you may have corruption on the hard drive. Do you know how to run disk check?
My System SpecsSystem Spec
10 Feb 2011   #6
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Dump files may be corrupted. Upload new ones. Debugger is gone plainly slow (likely server is going down)
My System SpecsSystem Spec
11 Feb 2011   #7
msd4141

win 7 64bit
 
 

I have reloaded the mini dump file after I reran the program for it. As stated earlier I did as was directed and removed nortons. I also removed the first set of matching ram. I now only have the Matched pair of Corsair ram that I just purchased installed. Thanks again for taking the time to look at this for me. Everyone greatly appreciates the work you all do. Marc
My System SpecsSystem Spec
11 Feb 2011   #8
msd4141

win 7 64bit
 
 

I just had another BSOD while playing wolfenstien 2009 This is the third time I have crashed playing this game. I wonder if it is my vid card? I am submitting another dump report along with this message
Should I run the driver verifier?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF8200A597750
BCP2: 0000000000000000
BCP3: FFFFF88004F932EB
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\021111-16614-01.dmp
C:\Users\marc\AppData\Local\Temp\WER-41465-0.sysdata.xml
My System SpecsSystem Spec
11 Feb 2011   #9
msd4141

win 7 64bit
 
 

Another BSOD minutes after starting my game again Please help me!
My System SpecsSystem Spec
11 Feb 2011   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Still getting corrupted data from your minidumps.

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff82008332850, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8800462841d, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)

At this point I think it's time to run memtest.
Memory Diagnostics Tool
I personally suggest the memtest86 method even though it's more time consuming I would let it make at least 5 passes.
My System SpecsSystem Spec
Reply

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