Windows 7 Home Premium 64bit Random BSOD

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Windows 7 Home Premium 64bit Random BSOD


    Good Morning All! So I've spent the last week troubleshooting random BSOD's on my 2 month old HP Pavilion elite....I've replaced the original ATI video card with an Nvidia GT 240, uninstalled McAfee anti-virus and loaded AVG (which I've read on here also causes problems), ran the Windows memory checks on each stick of RAM individually, with no errors, and also ran extensive benchmarks as stress-tests, including super-pi to test the processor, and 3D mark vantage for the video card, all with no problems. However, if I attempt to run facebook apps, or Arma II, I will undoubtedly get a blue screen, either after 20 minutes or 20 seconds....I've experienced four this morning, and attached two of the details here:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFFFF90FA8124
    BCP2: 0000000000000000
    BCP3: FFFFF96000100C3E
    BCP4: 0000000000000005
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\020611-23275-01.dmp
    C:\Users\birdwell\AppData\Local\Temp\WER-42260-0.sysdata.xml


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000000C08A5
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\020611-26504-01.dmp
    C:\Users\birdwell\AppData\Local\Temp\WER-38360-0.sysdata.xml

    Any help that you can provide on this would be greatly appreciated, HP has been less than forthcoming with tech assistance....
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    my apologies...hopefully I got it right this time!
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Your AVG software is the cause
    Remove it with the Removal Tool and use MSE instead

    Code:
    BugCheck 24, {c08a5, 0, 0, 0}
    
    Unable to load image AVGIDSFilter.Sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for AVGIDSFilter.Sys
    *** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.Sys
    Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    So I followed your directions, used the tool to remove AVG and loaded MSE....problem was replicated in 10 minutes...I've run the diagnostics and reattached the latest results.
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    That AVG driver is still the cause

    Go to C:\Windows\System32\drivers, locate AVGIDSFilter.Sys and rename it to AVGIDSFilter.Sys.old, you may have to do this in safe mode if you cannot rename the driver

    As NTFS.sys was also invloved I suggest to run disk check
    Disk Check
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    this driver is not on my computer...i tried a computer-wide search and nothing came up....i'm going to run a disk check now, and i'll follow your next advice after it's completed....thanks for the help....

    Update: Chkdsk was run with no errors found; still unable to locate AVGIDSFILTER.sys file
    Last edited by cbirdwell; 06 Feb 2011 at 12:02.
      My Computer


  8. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    shameless self-bump...anybody?
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    shameless self-double-bump...does anybody have any idea what i can do to resolve this issue?
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    Upload the most recent dump files only, all others are blaming the AVG driver which was probably removed while uninstalling AVG
      My Computer


 
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