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Windows 7: Windows 7 Home Premium 64bit Random BSOD

06 Feb 2011   #1
cbirdwell

Windows 7 Home Premium 64bit
 
 
Windows 7 Home Premium 64bit Random BSOD

Good Morning All! So I've spent the last week troubleshooting random BSOD's on my 2 month old HP Pavilion elite....I've replaced the original ATI video card with an Nvidia GT 240, uninstalled McAfee anti-virus and loaded AVG (which I've read on here also causes problems), ran the Windows memory checks on each stick of RAM individually, with no errors, and also ran extensive benchmarks as stress-tests, including super-pi to test the processor, and 3D mark vantage for the video card, all with no problems. However, if I attempt to run facebook apps, or Arma II, I will undoubtedly get a blue screen, either after 20 minutes or 20 seconds....I've experienced four this morning, and attached two of the details here:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFFFF90FA8124
BCP2: 0000000000000000
BCP3: FFFFF96000100C3E
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020611-23275-01.dmp
C:\Users\birdwell\AppData\Local\Temp\WER-42260-0.sysdata.xml


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000000C08A5
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\020611-26504-01.dmp
C:\Users\birdwell\AppData\Local\Temp\WER-38360-0.sysdata.xml

Any help that you can provide on this would be greatly appreciated, HP has been less than forthcoming with tech assistance....


My System SpecsSystem Spec
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06 Feb 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
06 Feb 2011   #3
cbirdwell

Windows 7 Home Premium 64bit
 
 

my apologies...hopefully I got it right this time!
My System SpecsSystem Spec
.

06 Feb 2011   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Your AVG software is the cause
Remove it with the Removal Tool and use MSE instead

Code:
BugCheck 24, {c08a5, 0, 0, 0}

Unable to load image AVGIDSFilter.Sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSFilter.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.Sys
Probably caused by : Ntfs.sys ( Ntfs!NtfsPagingFileIo+155 )
My System SpecsSystem Spec
06 Feb 2011   #5
cbirdwell

Windows 7 Home Premium 64bit
 
 

So I followed your directions, used the tool to remove AVG and loaded MSE....problem was replicated in 10 minutes...I've run the diagnostics and reattached the latest results.
My System SpecsSystem Spec
06 Feb 2011   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

That AVG driver is still the cause

Go to C:\Windows\System32\drivers, locate AVGIDSFilter.Sys and rename it to AVGIDSFilter.Sys.old, you may have to do this in safe mode if you cannot rename the driver

As NTFS.sys was also invloved I suggest to run disk check
Disk Check
My System SpecsSystem Spec
06 Feb 2011   #7
cbirdwell

Windows 7 Home Premium 64bit
 
 

this driver is not on my computer...i tried a computer-wide search and nothing came up....i'm going to run a disk check now, and i'll follow your next advice after it's completed....thanks for the help....

Update: Chkdsk was run with no errors found; still unable to locate AVGIDSFILTER.sys file
My System SpecsSystem Spec
07 Feb 2011   #8
cbirdwell

Windows 7 Home Premium 64bit
 
 

shameless self-bump...anybody?
My System SpecsSystem Spec
08 Feb 2011   #9
cbirdwell

Windows 7 Home Premium 64bit
 
 

shameless self-double-bump...does anybody have any idea what i can do to resolve this issue?
My System SpecsSystem Spec
08 Feb 2011   #10
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Upload the most recent dump files only, all others are blaming the AVG driver which was probably removed while uninstalling AVG
My System SpecsSystem Spec
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 Windows 7 Home Premium 64bit Random BSOD




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