BSOD once a week


  1. Posts : 1
    Window 7 Home Premium 64 bit
       #1

    BSOD once a week


    My system has been crashing once a week for about a month now.
    It is just a little over a year old, Dell XPS8100, Windows 7 Home Premium, 64 bit.

    Its becoming a little bit annoying.

    Thanks if you can help.
    Larry

    Attached is the data requested.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 70860002
    BCP1: 0000000000000003
    BCP2: 0000000000000002
    BCP3: 0000000000000015
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    iaStor.sys the driver for Intel Matrix Storage Manager caused the crash
    Update it in safe mode with networking Intel® Driver Update Utility

    Code:
    BugCheck 70860002, {3, 2, 15, 0}
    
    Probably caused by : iaStor.sys ( iaStor+71681 )
      My Computer


  3. Posts : 79
    Windows 7 Home Premium 64 bit
       #3

    You need to update your Intel Matrix to Intel Rapid Storage Technology. I had the same problem. It is confusing to know which driver to select because the name changed from "Matrix" to "Rapid Storage"

    http://downloadcenter.intel.com/Deta...+RST)&lang=eng
      My Computer


 

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