BSODs almost every day different


  1. Posts : 3
    Windows 7 64bit Ultimate
       #1

    BSODs almost every day different


    Hello, i'm having bsod almost every day. it appears randomly when i download something, or just reading some news on internet.
    I have Asus ASUS k52J series notebook with Windows 7 x64(OS Version 6.1.7600 (Win7 RTM)) retail version installed.
    I bought this notebook in september of 2010( it was brand new, with warranty from shop
    The windows were re-installed on 2011/03/13, because i thought that it will help me from bsod, but it didnt.
    But after that i got an bsod again, i installed "Tune up" program to check registry files, but nothing changed,except it deleted my previous bsod history(like nothing happened before)
    My notebook info is:

    ASUS k52J series notebook
    DualCore Intel Core i3 350M, 2333 MHz (17 x 137)
    3878 MB (DDR3 SDRAM) NVIDIA GeForce 310M (1024 MB)
    ST9500325AS (500 GB, 5400 RPM, SATA-II)
    While i was using "Windows_NT6_BSOD_v3.03_jcgriff2_" i got bsod too, so i made the test again after that.
    If it is computer fault, then i'll give it to warranty

    Thanks for any help
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hi there,

    Seems like it could be Memory related problem. To find that out we have run a series of test to conform it. Follow this article Hardware Diagnostic | Captain Debugger

    Update the Following Drivers:

    Code:
    sncduvc.SYS  Mon Dec 29 14:44:26 2008 - USBCAMD for Sonix UVC 
    seehcri.sys  Wed Jan 09 14:11:35 2008 - Sony Ericsson Mobile Communications
    Uninstall ESET Smart Security ( How do I manually uninstall my ESET security product? - ESET Knowledgebase ) until we figure out what is causing the problem. Replace it with Microsoft Security Essentials

    Code:
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000164b47, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff8800c1060b0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    
    FAULTING_IP: 
    win32k!InternalRebuildHwndListForIMEClass+9b
    fffff960`00164b47 f6405601        test    byte ptr [rax+56h],1
    
    CONTEXT:  fffff8800c1060b0 -- (.cxr 0xfffff8800c1060b0)
    rax=00450008dbf1be63 rbx=fffff900c2992768 rcx=00000000000004b6
    rdx=fffff900c0c0cf01 rsi=fffff900c2f352c0 rdi=fffff900c2992a28
    rip=fffff96000164b47 rsp=fffff8800c106a80 rbp=fffff900c0ccc500
     r8=fffff900c0580a70  r9=000000000000007f r10=0000000000000080
    r11=fffff900c0c68f90 r12=fffff900c2991000 r13=fffff900c2f35000
    r14=0000000000000000 r15=000000013f628bc0
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
    win32k!InternalRebuildHwndListForIMEClass+0x9b:
    fffff960`00164b47 f6405601        test    byte ptr [rax+56h],1 ds:002b:00450008`dbf1beb9=??
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  TuneUpUtilitie
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff9600017db32 to fffff96000164b47
    
    STACK_TEXT:  
    fffff880`0c106a80 fffff960`0017db32 : fffff900`c2991000 fffff900`00000000 fffff900`c2992768 fffff900`c2992a28 : win32k!InternalRebuildHwndListForIMEClass+0x9b
    fffff880`0c106af0 fffff960`00164801 : 00000000`00000000 fffff880`0c106ca0 fffffa80`06f60580 00000000`00000000 : win32k!BuildHwndList+0xb2
    fffff880`0c106b20 fffff800`02ed0993 : fffffa80`0d380250 fffffa80`06f60580 00000000`0318f918 fffff880`0c106bc8 : win32k!NtUserBuildHwndList+0x19d
    fffff880`0c106bb0 00000000`76ad847a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0318f8f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76ad847a
    
    
    FOLLOWUP_IP: 
    win32k!InternalRebuildHwndListForIMEClass+9b
    fffff960`00164b47 f6405601        test    byte ptr [rax+56h],1
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  win32k!InternalRebuildHwndListForIMEClass+9b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d23ecb0
    
    STACK_COMMAND:  .cxr 0xfffff8800c1060b0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!InternalRebuildHwndListForIMEClass+9b
    
    BUCKET_ID:  X64_0x3B_win32k!InternalRebuildHwndListForIMEClass+9b
    
    Followup: MachineOwner
      My Computer


  3. Posts : 3
    Windows 7 64bit Ultimate
    Thread Starter
       #3

    Thank you for your work, i think at the weekend i will try to reinstall windows, and then wait for more bsod. By the way today was the first time when i get "MEMORY_MANAGEMENT" (0x0000001a) before that i have tried to run memtest86(old version), but i runned only till 9passes. Tonight i gonna keep pc checking, to run all 17 or whatever how many there are passes. I remember when i bought this notebook, then 4months+ i didnt got any bsod.
    One more noticed on speedtest.net webste i run the test and it shows 500ping, now when i unstalled NOD32, it shows 3ping. something is better :) Again thank you one more time for your spent time.
      My Computer


  4. Posts : 3
    Windows 7 64bit Ultimate
    Thread Starter
       #4

    Ok, now no need to worry about bsods meanings, because after last bsod my windows restarted and said that no video card found. Thanks god, my laptop have intel gma too, as a secondary video card. So now laptop goes to warranty.
      My Computer


 

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