New
#1
multiple daily bsod
Hi guys, I'm having problems with a brand new HP G62-b24eo laptop (bsod several times every day.) Only been using it since last Friday. The blue screen that comes up tells me "Driver IRQL not less or equal" and further down it says tcpip.sys. I'm not sure how to save the memory dump files either in order to get a better handle on the problem. Any help would be greatly appreciated since I would like to know if the problem can be fixed or if I should just return the laptop, have until March 1. Anna