New
#1
NEW Asus - Blue screen already - Please help!!
Attachment 137444
Attachment 137445I just bought a brand new ASUS and have already gotten the blue screen.
The computer specs are as follows:
Windows 7 64bit
Model ASUS CG5275 Desktop
Intel Core i5 CPU 650 @ 3.2 GHz
8 GB RAM DDR3
I have installed Norton 360 and Office 2010 to the computer and that is it. I did notice that I will get a bluescreen most of the time i run a full system scan through norton although I have gotten them without running a scan. I have also tryed to update all of my hardware although im still unsure if it is the latest.
I would like to be able to solve this problem and not pack up this computer and send it back although that day may be coming soon. I have attached the files requested in the (BSOD) posting instructions and have also included my minidump log of the errors that my computer provides to me as it restarts.
Please help me,
Thanks for your time.
Alex