BSOD again even after reinstalling windows..


  1. Posts : 46
    Windows 7 x64
       #1

    BSOD again even after reinstalling windows..


    Hi,

    first of all sorry for grammar mistakes and I really hope you can help me with solving this issue. Every time I'm playing I get BSODs.

    I have a PC which I bought last year in September. My OS is Windows 7 x 64.
    Yesterday evening I formatted my pc and reinstalled windows 7 - hoped it will solve all the previous problems with BSODs.

    So now I have a "clean" PC but again I got a BSOD..

    attached the dump file. Your help will be really appreciated...

    Thanks so much in advance!
    DaTa
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    DaTa82 said:
    Hi,

    first of all sorry for grammar mistakes and I really hope you can help me with solving this issue. Every time I'm playing I get BSODs.

    I have a PC which I bought last year in September. My OS is Windows 7 x 64.
    Yesterday evening I formatted my pc and reinstalled windows 7 - hoped it will solve all the previous problems with BSODs.

    So now I have a "clean" PC but again I got a BSOD..

    attached the dump file. Your help will be really appreciated...

    Thanks so much in advance!
    DaTa
    This crash was caused by your video driver. Please use these to remove and then re-install

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\021011-23384-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`0305d000 PsLoadedModuleList = 0xfffff800`0329ae50
    Debug session time: Thu Feb 10 13:21:00.834 2011 (GMT-5)
    System Uptime: 0 days 0:46:52.098
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {10, b, 0, fffff8800460be12}
    
    Unable to load image \SystemRoot\System32\drivers\dxgmms1.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgmms1.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys
    Probably caused by : dxgmms1.sys ( dxgmms1+be12 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000010, memory referenced
    Arg2: 000000000000000b, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800460be12, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800033050e0
     0000000000000010 
    
    CURRENT_IRQL:  b
    
    FAULTING_IP: 
    dxgmms1+be12
    fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002d8c120 -- (.trap 0xfffff88002d8c120)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8005c80780
    rdx=fffffa80071b5010 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800460be12 rsp=fffff88002d8c2b0 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=fffffa8000000000
    r11=000000022f2a8021 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    dxgmms1+0xbe12:
    fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h] ds:00000000`00000010=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030ccca9 to fffff800030cd740
    
    STACK_TEXT:  
    fffff880`02d8bfd8 fffff800`030ccca9 : 00000000`0000000a 00000000`00000010 00000000`0000000b 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02d8bfe0 fffff800`030cb920 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02d8c120 fffff880`0460be12 : fffffa80`067d3050 fffff880`0460c4a4 fffff880`02d8c380 fffff880`03ef7783 : nt!KiPageFault+0x260
    fffff880`02d8c2b0 fffffa80`067d3050 : fffff880`0460c4a4 fffff880`02d8c380 fffff880`03ef7783 fffffa80`071b5010 : dxgmms1+0xbe12
    fffff880`02d8c2b8 fffff880`0460c4a4 : fffff880`02d8c380 fffff880`03ef7783 fffffa80`071b5010 00000000`00000000 : 0xfffffa80`067d3050
    fffff880`02d8c2c0 fffff880`02d8c380 : fffff880`03ef7783 fffffa80`071b5010 00000000`00000000 fffffa80`05ec6650 : dxgmms1+0xc4a4
    fffff880`02d8c2c8 fffff880`03ef7783 : fffffa80`071b5010 00000000`00000000 fffffa80`05ec6650 fffff880`0460c74d : 0xfffff880`02d8c380
    fffff880`02d8c2d0 00000000`0000001e : 00000000`00000004 00000000`00000000 fffff880`02d8c618 fffff880`03efaf79 : USBPORT!USBPORT_Xdpc_iSignal+0xcb
    fffff880`02d8c300 00000000`00000004 : 00000000`00000000 fffff880`02d8c618 fffff880`03efaf79 fffffa80`05ca0780 : 0x1e
    fffff880`02d8c308 00000000`00000000 : fffff880`02d8c618 fffff880`03efaf79 fffffa80`05ca0780 fffff880`0460c095 : 0x4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1+be12
    fffff880`0460be12 498b4010        mov     rax,qword ptr [r8+10h]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1+be12
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d3fa174
    
    FAILURE_BUCKET_ID:  X64_0xD1_dxgmms1+be12
    
    BUCKET_ID:  X64_0xD1_dxgmms1+be12
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 46
    Windows 7 x64
    Thread Starter
       #3

    thanks, I will remove it with using driver sweeper. Will keep you updated

    Thanks again for the quick reply..
      My Computer


  4. Posts : 46
    Windows 7 x64
    Thread Starter
       #4

    so I just removed the ATI drivers and installed a fresh copy after it.

    I got a new BSOD -see attached file

    Thanks for checking..
    Last edited by DaTa82; 10 Feb 2011 at 16:04.
      My Computer


  5. Posts : 46
    Windows 7 x64
    Thread Starter
       #5

    I removed the ATI drivers today once more (also used CCleaner) and downloaded again the latest version. I still get a BSOD..
    Attached the dump file. Can you please help me?
      My Computer


 

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