Debug 0x10D BSOD


  1. Jimmy59
    Posts : 4
    Win 7 Ultimate 64
       New #1

    Debug 0x10D BSOD


    I'll be very grateful if I can get some help debugging a BSOD with the 0x10D Stop code. I attached the minidump file, which is from a Win 7 Starter Edition 32-bit system. The crash occurs within a few seconds of logon, while Win 7 is trying to install drivers. I can't get to the description of the drivers before the crash. I can boot to Safe Mode, where I used MSCONFIG to limit startup programs, but that did not help.

    I'm new to debugging, but I installed WinDbg 6.1 on my Win 7 Ultinmate 64 machine and downloaded the Symbols for Win 7 RTM and RC. I loaded the attached dump file and received the following message, so I'm doing something wrong:


    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\aaa\021111-20968-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: E:\Symbols
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7600 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941
    Machine Name:
    Kernel base = 0x82a10000 PsLoadedModuleList = 0x82b58810
    Debug session time: Fri Feb 11 14:24:53.937 2011 (UTC - 7:00)
    System Uptime: 0 days 0:00:54.843
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................
    Loading User Symbols
    Loading unloaded module list
    .........

    Thanks very much for any help and advice.
      My Computer
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #2

    Something is wrong with that minidump.
    It refuses to accept a analyze command and just spews debugger errors if you force it.

    At any rate.
    AVG has been known to cause blue screens on some windows systems. The reasons for it seem quite random. It is a possibility to consider.

    A system event log might help a bit more since there's not a lot to that dump file apparently.

    Anyhow you have a few out of date drivers but I couldn't find any kind of online support for the keyboard driver and I'm out of time to look atm.

    Code:
    80b98000 80ba0000   kdcom    kdcom.dll    Mon Jul 13 20:08:58 2009 (4A5BDAAA)
82a10000 82e20000   nt       ntkrnlpa.exe Tue Dec 08 02:06:34 2009 (4B1E090A)
82e20000 82e57000   hal      halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07)
8861f000 88697000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:06:41 2009 (4A5BDA21)
88697000 886a8000   PSHED    PSHED.dll    Mon Jul 13 20:09:36 2009 (4A5BDAD0)
886a8000 886b0000   BOOTVID  BOOTVID.dll  Mon Jul 13 20:04:34 2009 (4A5BD9A2)
886b0000 886f2000   CLFS     CLFS.SYS     Mon Jul 13 18:11:10 2009 (4A5BBF0E)
886f2000 8879d000   CI       CI.dll       Mon Jul 13 20:09:28 2009 (4A5BDAC8)
8879d000 887a5000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:01:40 2009 (4A5BCAE4)
887a5000 887ad000   rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
887ad000 887b5000   rdprefmp rdprefmp.sys Mon Jul 13 19:01:41 2009 (4A5BCAE5)
887b5000 887c0000   Msfs     Msfs.SYS     Mon Jul 13 18:11:26 2009 (4A5BBF1E)
887c0000 887ce000   Npfs     Npfs.SYS     Mon Jul 13 18:11:31 2009 (4A5BBF23)
887ce000 88800000   netbt    netbt.sys    Mon Jul 13 18:12:18 2009 (4A5BBF52)
88800000 88821000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
88825000 88896000   Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
88896000 888a4000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
888a4000 888ec000   ACPI     ACPI.sys     Mon Jul 13 18:11:11 2009 (4A5BBF0F)
888ec000 888f5000   WMILIB   WMILIB.SYS   Mon Jul 13 18:11:22 2009 (4A5BBF1A)
888f5000 888fd000   msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
888fd000 88927000   pci      pci.sys      Mon Jul 13 18:11:16 2009 (4A5BBF14)
88927000 88932000   vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
88932000 88943000   partmgr  partmgr.sys  Mon Jul 13 18:11:35 2009 (4A5BBF27)
88943000 8894b000   compbatt compbatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6)
8894b000 88956000   BATTC    BATTC.SYS    Mon Jul 13 18:19:15 2009 (4A5BC0F3)
88956000 88966000   volmgr   volmgr.sys   Mon Jul 13 18:11:25 2009 (4A5BBF1D)
88966000 889b1000   volmgrx  volmgrx.sys  Mon Jul 13 18:11:41 2009 (4A5BBF2D)
889b1000 889c7000   mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F)
889c7000 889f9000   fvevol   fvevol.sys   Mon Jul 13 18:13:01 2009 (4A5BBF7D)
88a00000 88a0c000   vga      vga.sys      Mon Jul 13 18:25:50 2009 (4A5BC27E)
88a0c000 88a19000   watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
88a1f000 88a26000   Null     Null.SYS     Mon Jul 13 18:11:12 2009 (4A5BBF10)
88a2a000 88b04000   iaStor   iaStor.sys   Thu Jun 04 20:42:33 2009 (4A287809)
88b04000 88b0d000   atapi    atapi.sys    Mon Jul 13 18:11:15 2009 (4A5BBF13)
88b0d000 88b30000   ataport  ataport.SYS  Mon Jul 13 18:11:18 2009 (4A5BBF16)
88b30000 88b39000   amdxata  amdxata.sys  Tue May 19 12:57:35 2009 (4A12F30F)
88b39000 88b53000   lsi_scsi lsi_scsi.sys Thu Apr 16 17:14:47 2009 (49E7ADD7)
88b53000 88b9a000   storport storport.sys Mon Jul 13 18:45:58 2009 (4A5BC736)
88b9a000 88bce000   fltmgr   fltmgr.sys   Mon Jul 13 18:11:13 2009 (4A5BBF11)
88bce000 88bdf000   fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
88bf9000 88c00000   Beep     Beep.SYS     Mon Jul 13 18:45:00 2009 (4A5BC6FC)
88c00000 88c08000   mwlPSDFilter mwlPSDFilter.sys Tue Jun 02 05:06:37 2009 (4A24F9AD)
88c0e000 88d3d000   Ntfs     Ntfs.sys     Mon Jul 13 18:12:05 2009 (4A5BBF45)
88d3d000 88d68000   msrpc    msrpc.sys    Mon Jul 13 18:11:59 2009 (4A5BBF3F)
88d68000 88d7b000   ksecdd   ksecdd.sys   Mon Jul 13 18:11:56 2009 (4A5BBF3C)
88d7b000 88dd8000   cng      cng.sys      Mon Jul 13 18:32:55 2009 (4A5BC427)
88dd8000 88de6000   pcw      pcw.sys      Mon Jul 13 18:11:10 2009 (4A5BBF0E)
88de6000 88def000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:11:14 2009 (4A5BBF12)
88e00000 88e25000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
88e25000 88edc000   ndis     ndis.sys     Mon Jul 13 18:12:24 2009 (4A5BBF58)
88edc000 88f1a000   NETIO    NETIO.SYS    Mon Jul 13 18:12:35 2009 (4A5BBF63)
88f1a000 88f3f000   ksecpkg  ksecpkg.sys  Mon Jul 13 18:34:00 2009 (4A5BC468)
88f3f000 88f47000   wd       wd.sys       Mon Jul 13 18:11:31 2009 (4A5BBF23)
88f47000 88f86000   volsnap  volsnap.sys  Mon Jul 13 18:11:34 2009 (4A5BBF26)
88f86000 88f8e000   spldr    spldr.sys    Mon May 11 11:13:47 2009 (4A084EBB)
88f8e000 88fbb000   rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A)
88fbb000 88fcb000   mup      mup.sys      Mon Jul 13 18:14:14 2009 (4A5BBFC6)
88fcb000 88fd3000   hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05)
88fd3000 88fe4000   disk     disk.sys     Mon Jul 13 18:11:28 2009 (4A5BBF20)
8cc09000 8cd52000   tcpip    tcpip.sys    Mon Jul 13 18:13:18 2009 (4A5BBF8E)
8cd52000 8cd83000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43)
8cd83000 8cd9a000   tdx      tdx.sys      Mon Jul 13 18:12:10 2009 (4A5BBF4A)
8cd9a000 8cda5000   TDI      TDI.SYS      Mon Jul 13 18:12:12 2009 (4A5BBF4C)
8cda5000 8cddeb00   avgtdix  avgtdix.sys  Thu Jun 03 16:08:25 2010 (4C0819C9)
8e000000 8e018000   i8042prt i8042prt.sys Mon Jul 13 18:11:23 2009 (4A5BBF1B)
8e018000 8e022000   DKbFltr  DKbFltr.sys  Wed Mar 25 22:10:12 2009 (49CAF214)
8e022000 8e02f000   kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
8e02f000 8e089000   afd      afd.sys      Mon Jul 13 18:12:34 2009 (4A5BBF62)
8e089000 8e090000   wfplwf   wfplwf.sys   Mon Jul 13 18:53:51 2009 (4A5BC90F)
8e090000 8e0af000   pacer    pacer.sys    Mon Jul 13 18:53:58 2009 (4A5BC916)
8e0af000 8e0c0000   vwififlt vwififlt.sys Mon Jul 13 18:52:03 2009 (4A5BC8A3)
8e0c0000 8e0ce000   netbios  netbios.sys  Mon Jul 13 18:53:54 2009 (4A5BC912)
8e0ce000 8e0e1000   wanarp   wanarp.sys   Mon Jul 13 18:55:02 2009 (4A5BC956)
8e0e1000 8e0f1000   termdd   termdd.sys   Mon Jul 13 19:01:35 2009 (4A5BCADF)
8e0f1000 8e132000   rdbss    rdbss.sys    Mon Jul 13 18:14:26 2009 (4A5BBFD2)
8e132000 8e13c000   nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
8e13c000 8e14e000   mwlPSDVDisk mwlPSDVDisk.sys Tue Jun 02 05:07:00 2009 (4A24F9C4)
8e14e000 8e156000   mwlPSDNServ mwlPSDNServ.sys Tue Jun 02 05:06:48 2009 (4A24F9B8)
8e156000 8e160000   mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
8e160000 8e16c000   discache discache.sys Mon Jul 13 18:24:04 2009 (4A5BC214)
8e16c000 8e184000   dfsc     dfsc.sys     Mon Jul 13 18:14:16 2009 (4A5BBFC8)
8e184000 8e192000   blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
8e192000 8e197940   avgmfx86 avgmfx86.sys Sun Apr 25 16:05:02 2010 (4BD4AE7E)
8e198000 8e1cb300   avgldx86 avgldx86.sys Thu Jun 03 16:05:19 2010 (4C08190F)
8e1cc000 8e1ed000   tunnel   tunnel.sys   Mon Jul 13 18:54:03 2009 (4A5BC91B)
8e600000 8e617000   rassstp  rassstp.sys  Mon Jul 13 18:54:57 2009 (4A5BC951)
8e617000 8e618380   swenum   swenum.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
8e619000 8e62c000   rspndr   rspndr.sys   Mon Jul 13 18:53:20 2009 (4A5BC8F0)
8e63d000 8e675000   Apfiltr  Apfiltr.sys  Fri Aug 07 04:18:25 2009 (4A7BF161)
8e675000 8e682000   mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
8e69a000 8e6b4000   serial   serial.sys   Mon Jul 13 18:45:33 2009 (4A5BC71D)
8e6b4000 8e6be000   serenum  serenum.sys  Mon Jul 13 18:45:27 2009 (4A5BC717)
8e6be000 8e6c9000   fdc      fdc.sys      Mon Jul 13 18:45:45 2009 (4A5BC729)
8e6c9000 8e6d0000   intelide intelide.sys Mon Jul 13 18:11:19 2009 (4A5BBF17)
8e6d0000 8e6de000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:11:15 2009 (4A5BBF13)
8e6de000 8e6e9000   usbuhci  usbuhci.sys  Mon Jul 13 18:51:10 2009 (4A5BC86E)
8e6e9000 8e734000   USBPORT  USBPORT.SYS  Mon Jul 13 18:51:13 2009 (4A5BC871)
8e734000 8e743000   usbehci  usbehci.sys  Mon Jul 13 18:51:14 2009 (4A5BC872)
8e747000 8e759000   intelppm intelppm.sys Mon Jul 13 18:11:03 2009 (4A5BBF07)
8e759000 8e766000   CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716)
8e766000 8e778000   AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
8e778000 8e790000   rasl2tp  rasl2tp.sys  Mon Jul 13 18:54:33 2009 (4A5BC939)
8e790000 8e79b000   ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
8e79b000 8e7bd000   ndiswan  ndiswan.sys  Mon Jul 13 18:54:34 2009 (4A5BC93A)
8e7bd000 8e7d5000   raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
8e7d5000 8e7ec000   raspptp  raspptp.sys  Mon Jul 13 18:54:47 2009 (4A5BC947)
93600000 93610000   ndisuio  ndisuio.sys  Mon Jul 13 18:53:51 2009 (4A5BC90F)
9361f000 93653000   ks       ks.sys       Mon Jul 13 18:45:13 2009 (4A5BC709)
93653000 93661000   umbus    umbus.sys    Mon Jul 13 18:51:38 2009 (4A5BC88A)
93661000 9366b000   flpydisk flpydisk.sys Mon Jul 13 18:45:45 2009 (4A5BC729)
9366b000 936af000   usbhub   usbhub.sys   Mon Jul 13 18:52:06 2009 (4A5BC8A6)
936af000 936c0000   NDProxy  NDProxy.SYS  Mon Jul 13 18:54:27 2009 (4A5BC933)
936c0000 936df000   cdrom    cdrom.sys    Mon Jul 13 18:11:24 2009 (4A5BBF1C)
936df000 936f6000   usbccgp  usbccgp.sys  Mon Jul 13 18:51:31 2009 (4A5BC883)
936f6000 936f7700   USBD     USBD.SYS     Mon Jul 13 18:51:05 2009 (4A5BC869)
936f8000 93703000   hidusb   hidusb.sys   Mon Jul 13 18:51:04 2009 (4A5BC868)
93703000 93716000   HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865)
93716000 9371c480   HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863)
9371d000 93728000   mouhid   mouhid.sys   Mon Jul 13 18:45:08 2009 (4A5BC704)
93728000 93732000   Dxapi    Dxapi.sys    Mon Jul 13 18:25:25 2009 (4A5BC265)
93732000 9373f000   crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
9373f000 93749000   dump_diskdump dump_diskdump.sys Mon Jul 13 18:45:49 2009 (4A5BC72D)
93749000 93763000   dump_LSI_SCSI dump_LSI_SCSI.sys Thu Apr 16 17:14:47 2009 (49E7ADD7)
93763000 93774000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
93774000 9378f000   luafv    luafv.sys    Mon Jul 13 18:15:44 2009 (4A5BC020)
9378f000 937a9000   WudfPf   WudfPf.sys   Mon Jul 13 18:50:13 2009 (4A5BC835)
937a9000 937b9000   lltdio   lltdio.sys   Mon Jul 13 18:53:18 2009 (4A5BC8EE)
937b9000 937ff000   nwifi    nwifi.sys    Mon Jul 13 18:51:59 2009 (4A5BC89F)
93aa0000 93cea000   win32k   win32k.sys   Mon Jul 13 18:26:26 2009 (4A5BC2A2)
93cf0000 93d07000   dxg      dxg.sys      Mon Jul 13 18:25:24 2009 (4A5BC264)
93d20000 93d29000   TSDDD    TSDDD.dll    unavailable (00000000)
93da0000 93da8000   framebuf framebuf.dll Mon Jul 13 18:25:48 2009 (4A5BC27C)
93e34000 93eb9000   HTTP     HTTP.sys     Mon Jul 13 18:12:53 2009 (4A5BBF75)
93eb9000 93ed2000   bowser   bowser.sys   Mon Jul 13 18:14:21 2009 (4A5BBFCD)
93ed2000 93ee4000   mpsdrv   mpsdrv.sys   Mon Jul 13 18:52:52 2009 (4A5BC8D4)
93ee4000 93f07000   mrxsmb   mrxsmb.sys   Thu Jan 07 21:17:34 2010 (4B46A3CE)
93f07000 93f42000   mrxsmb10 mrxsmb10.sys Thu Jan 07 21:17:54 2010 (4B46A3E2)
93f42000 93f5d000   mrxsmb20 mrxsmb20.sys Mon Jul 13 18:14:29 2009 (4A5BBFD5)
93f5d000 93f75000   parport  parport.sys  Mon Jul 13 18:45:34 2009 (4A5BC71E)
94436000 944cd000   peauth   peauth.sys   Mon Jul 13 19:35:44 2009 (4A5BD2E0)
944cd000 944d7000   secdrv   secdrv.SYS   Wed Sep 13 08:18:32 2006 (45080528)
944d7000 944f8000   srvnet   srvnet.sys   Tue Dec 08 02:05:06 2009 (4B1E08B2)
944f8000 94505000   tcpipreg tcpipreg.sys Mon Jul 13 18:54:14 2009 (4A5BC926)
94505000 94554000   srv2     srv2.sys     Mon Jul 13 18:14:52 2009 (4A5BBFEC)
94554000 945a5000   srv      srv.sys      Tue Dec 08 02:05:37 2009 (4B1E08D1)

Unloaded modules:
93f75000 93f7c000   parvdm.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00007000
88fe4000 88ff1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
88ff1000 88ffb000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
88bdf000 88bf9000   dump_LSI_SCS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001A000
88def000 88e00000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
8e743000 8e747000   CmBatt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00004000
8e682000 8e69a000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8e1ed000 8e1fd000   agp440.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00010000
88a00000 88a1f000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001F000
    There's the driver info part of the dump.
      My Computer
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  4. Jimmy59
    Posts : 4
    Win 7 Ultimate 64
    Thread Starter
       New #3

    Thanks very much. The system does use AVG. I got back to Safe Mode, disababled a few more startups, rebooted, and got to the system - no crash. Rebooting again - no crash. So, I guess I'm not sure what went wrong before, but your throughts on AVG may be on the money. I had produced a memory dump, too, but got similar erorrs when I ran WinDbg. What did you use to get the driver info?

    Thanks for ther link to the BSOD posting instructions. if the apps are installable in Safe Mode, I could have tried that.
      My Computer
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