BSOD... again


  1. Posts : 73
    Windows 7 64bit
       #1

    BSOD... again


    Hey

    Got 2 bsod today, also got one the other day and reported it to this fourm. I am sure i updated the drivers that i was told to, so this must either be something else or I didnt do it correctly.

    I have attached the files to this post.

    Thanks
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Rundll32.exe was invloved, this may be due to malware activity
    Run a scan of Malwarebytes

    Run driver verifier if BSODs continue
    Driver Verifier - Enable and Disable

    Code:
    BUGCHECK_STR:  0x1a_411
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  rundll32.exe
    
    CURRENT_IRQL:  2
    A component(dxgmms1.sys) of your outdated graphic driver was also involved, I'll suggest to update your Radeon drivers http://support.amd.com/us/gpudownload/Pages/index.aspx
    Code:
    atikmdag.sys        fffff880`0482b000    fffff880`04e67000    0x0063c000    0x4ac57bf9    02/10/2009 08:05:13
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff88004f8b7ac, fffff88009006788, fffff88009005ff0}
    
    Probably caused by : dxgmms1.sys
    Update your Ralink 802.11n Wireless Adapter Driver
    http://www.ralinktech.com/support.php

    Code:
    netr28ux.sys        fffff880`06629000    644d65f3`06705000    0x644d6d73000dc000    0x49a6032d    26/02/2009 06:49:17
    Update the Realtek NIC driver http://218.210.127.131/downloads/
    Code:
    Rt64win7.sys        fffff880`0439a000    fffff880`043d3000    0x00039000    0x4a16bc2e    22/05/2009 18:52:30
      My Computer


  3. Posts : 6,668
    Windows 7 x64
       #3

    I can tell you that you are suffering this issue.
    dxgmms1.sys crash – Blue Screen Of Death

    The most highly recommended fix is switching to a previous driver version. Apparently this occurs on some systems with the latest ati drivers , you may actually want to go about 2 updates back from what I'm reading.
    Or you can research it yourself just google :
    dxgmms1.sys bsod fix

    Edit: just looked at the other dump file follow the above instructions before looking over mine.
      My Computer


  4. Posts : 73
    Windows 7 64bit
    Thread Starter
       #4

    Thanks for the reply, Ill give what you guys suggested a go. By the way, does getting the bsod screen cause any serious damgae to the computer?
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    envy28 said:
    Thanks for the reply, Ill give what you guys suggested a go. By the way, does getting the bsod screen cause any serious damgae to the computer?
    No it only affects thew OS itself, but some BSODs such sa BC124 or BC101 are hardware related :)
      My Computer


  6. Posts : 6,668
    Windows 7 x64
       #6

    The point of the bsod is actually to freeze the system before damage/further damage does occur. Don't worry you're not hurting anything any worse than it already is by trying.
      My Computer


  7. Posts : 73
    Windows 7 64bit
    Thread Starter
       #7

    Hey guys.

    I updated my grahics card and ran a scan of Malwarebytes. It found 2 errors and asked me to restart my computer. Once i had done a windows UAC message came up asking me if i wanted to all Malwarebytes to make changes to my computer. As soon as I pressed yes it gave me a bsod. Once i restarted again it asked me the same question, this time I said No and everything seems to work fine.

    Anyway i have attached the new dmp file to this post... I wonder whats wrong with it now...
      My Computer


  8. Posts : 6,668
    Windows 7 x64
       #8

    The minidump is pointing to a ntfs.sys error. I can not properly debug this error, (!findthebuild command will not process on it) I can only tell you it's source.

    Running malwarebytes in safe mode with networking may circumvent the problem. If it still occurs, just tell it no, and tell us exactly what MBAM is finding, there are generally alternative removal methods.
      My Computer


  9. Posts : 73
    Windows 7 64bit
    Thread Starter
       #9

    Well I thought i would just upload the log for now. It says it has been "Quarantined and deleted successfully". So do I still need to delete it manually since it was not able to make changes to my computer when i restarted it?
      My Computer


  10. Posts : 6,668
    Windows 7 x64
       #10

    I would scan again just to be safe, it's possible some of the registry entries or other items associated with the infection were not properly removed. If MBAM now comes up clean I wouldn't be concerned about it.
      My Computer


 

Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:28.
Find Us