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Windows 7: BSOD... again

11 Feb 2011   #1
envy28

Windows 7 64bit
 
 
BSOD... again

Hey

Got 2 bsod today, also got one the other day and reported it to this fourm. I am sure i updated the drivers that i was told to, so this must either be something else or I didnt do it correctly.

I have attached the files to this post.

Thanks


My System SpecsSystem Spec
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11 Feb 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Rundll32.exe was invloved, this may be due to malware activity
Run a scan of Malwarebytes

Run driver verifier if BSODs continue
Driver Verifier - Enable and Disable

Code:
BUGCHECK_STR:  0x1a_411

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  rundll32.exe

CURRENT_IRQL:  2
A component(dxgmms1.sys) of your outdated graphic driver was also involved, I'll suggest to update your Radeon drivers http://support.amd.com/us/gpudownload/Pages/index.aspx
Code:
atikmdag.sys        fffff880`0482b000    fffff880`04e67000    0x0063c000    0x4ac57bf9    02/10/2009 08:05:13
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88004f8b7ac, fffff88009006788, fffff88009005ff0}

Probably caused by : dxgmms1.sys
Update your Ralink 802.11n Wireless Adapter Driver
http://www.ralinktech.com/support.php

Code:
netr28ux.sys        fffff880`06629000    644d65f3`06705000    0x644d6d73000dc000    0x49a6032d    26/02/2009 06:49:17
Update the Realtek NIC driver http://218.210.127.131/downloads/
Code:
Rt64win7.sys        fffff880`0439a000    fffff880`043d3000    0x00039000    0x4a16bc2e    22/05/2009 18:52:30
My System SpecsSystem Spec
11 Feb 2011   #3
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I can tell you that you are suffering this issue.
dxgmms1.sys crash – Blue Screen Of Death

The most highly recommended fix is switching to a previous driver version. Apparently this occurs on some systems with the latest ati drivers , you may actually want to go about 2 updates back from what I'm reading.
Or you can research it yourself just google :
dxgmms1.sys bsod fix

Edit: just looked at the other dump file follow the above instructions before looking over mine.
My System SpecsSystem Spec
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11 Feb 2011   #4
envy28

Windows 7 64bit
 
 

Thanks for the reply, Ill give what you guys suggested a go. By the way, does getting the bsod screen cause any serious damgae to the computer?
My System SpecsSystem Spec
11 Feb 2011   #5
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by envy28 View Post
Thanks for the reply, Ill give what you guys suggested a go. By the way, does getting the bsod screen cause any serious damgae to the computer?
No it only affects thew OS itself, but some BSODs such sa BC124 or BC101 are hardware related
My System SpecsSystem Spec
11 Feb 2011   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The point of the bsod is actually to freeze the system before damage/further damage does occur. Don't worry you're not hurting anything any worse than it already is by trying.
My System SpecsSystem Spec
13 Feb 2011   #7
envy28

Windows 7 64bit
 
 

Hey guys.

I updated my grahics card and ran a scan of Malwarebytes. It found 2 errors and asked me to restart my computer. Once i had done a windows UAC message came up asking me if i wanted to all Malwarebytes to make changes to my computer. As soon as I pressed yes it gave me a bsod. Once i restarted again it asked me the same question, this time I said No and everything seems to work fine.

Anyway i have attached the new dmp file to this post... I wonder whats wrong with it now...
My System SpecsSystem Spec
13 Feb 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The minidump is pointing to a ntfs.sys error. I can not properly debug this error, (!findthebuild command will not process on it) I can only tell you it's source.

Running malwarebytes in safe mode with networking may circumvent the problem. If it still occurs, just tell it no, and tell us exactly what MBAM is finding, there are generally alternative removal methods.
My System SpecsSystem Spec
13 Feb 2011   #9
envy28

Windows 7 64bit
 
 

Well I thought i would just upload the log for now. It says it has been "Quarantined and deleted successfully". So do I still need to delete it manually since it was not able to make changes to my computer when i restarted it?
My System SpecsSystem Spec
13 Feb 2011   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I would scan again just to be safe, it's possible some of the registry entries or other items associated with the infection were not properly removed. If MBAM now comes up clean I wouldn't be concerned about it.
My System SpecsSystem Spec
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 BSOD... again




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