Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Occasional BSOD and reboot. Boot Drive not seen in BIOS

12 Feb 2011   #1

Windows 7 Ultimate x64
Occasional BSOD and reboot. Boot Drive not seen in BIOS

Good Evening all, Hopefully one of you can provide me some direction that I'm currently lacking. I built my own HTPC a few weeks ago (specs at the end of the post), and it's been running alright except for a problem that has come up twice in the past week. The first time I directly observed...I was watching/recording some TV via Windows Media Center, when suddenly my picture froze, the system locked and started looping the same moment of audio for about a second, and it blue screened. Normally I'd take down all of the details, but the BSOD only stayed up for another few moments before rebooting and all I could take note of was a generic "dumping physical memory" message.

As soon as the machine rebooted and passed POST, I was taken straight to a BIOS screen instructing me to insert boot media. I rebooted again (with the reset button on the front of the case), and checked the BIOS to find that my SSD boot drive wasn't detected. Reset again just to make sure, still not there. Finally, I hit the power button, leave it off for a moment, and start up again. System detects my boot drive and starts normally.

I figured this for a fluke, but just last night I came home and turned on the TV to find that the computer was back in the BIOS missing a boot drive, so I assume the same event happened. I used the same workaround, shutting it down and rebooting and loaded up a dump log reader, but no crash reports for the blue screens were found.

So now I'm somewhat vexed. Normally I wouldn't care about uptime for a home PC, but since I use it as my DVR and don't necessarily check that it's running constantly, uptime is kind of important.

I assume there must be something hardware related happening if the system is affected at the BIOS level, but I can't think of what specific component may be at fault. Does anyone have any ideas?

Thanks much,

System Manufacturer/Model Number
Custom HTPC
Windows 7 Ultimate x64
2.8 Ghz AMD Athlon II X2
JetWay JMA3-785GP-LF
4 GB G.skill DDR3
Graphics Card(s)
On board Radeon HD 4200
Sound Card
On board
Monitor(s) Displays
38" Vizio HDTV
Screen Resolution
Hard Drives
64 GB Microcenter (ADATA rebrand) SSD (boot)
1 TB Seagate Barracuda (storage)
400W Diablotek PHD
Coolermaster Elite 341
My System SpecsSystem Spec
12 Feb 2011   #2

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

Can you still boot Windows?
My System SpecsSystem Spec
12 Feb 2011   #3

Windows 7 Ultimate x64

Yes, there doesn't seem to be any actual data damage to the drive. It's just not being detected in the BIOS after each blue screen until I do the hard power-down.
My System SpecsSystem Spec

12 Feb 2011   #4

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

My System SpecsSystem Spec
12 Feb 2011   #5

Windows 7 Ultimate x64

Ah, sorry about that. Missed the protocol post. The diagnostic files are attached.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Custom system.
Win 7 is the first OS installed on the drive, yes
- an OEM or full retail version?
Retail I believe. Installed froman ISO from my MSDN account for testing
- What is the age of system (hardware)? ~ 1 month
- What is the age of OS installation ~1 month
My System SpecsSystem Spec

Thread Tools

Similar help and support threads
Thread Forum
PC stuck in reboot loop, after changing BIOS boot priority
Ok so I was being nosy in my BIOS, which I now regret , just having a look around investigating into a slow boot problem I have. I have windows 7 installed on my Samsung 830 256GB SSD drive, and when looking at the boot priority noticed that this SSD drive was near the bottom. After pushing it...
General Discussion
SSD reported as 0GB in BIOS, and ''reboot/insert boot media' error
I woke up today and turned on the computer to be greeted with 'Reboot or select proper boot device or insert boot media and press any key' and haven't been able to boot since. The computer runs on a gigabyte 990FXA-UD3 mobo, BIOS version is FA. Windows is installed on a MyDigitalSSD 120 GB BP4...
Hardware & Devices
Occasional BSOD after bios update
Ever since I updated my bios after being advised to by a Ubisoft employee, my system occasionally crashes to a BSOD. Sometimes it happens twice a day, sometimes not for a week. I'm not sure what's causing it, but I'm rather bumped, because I love my current system. I do not know how to solve this...
BSOD Help and Support
System reboot not working from cd/dvd drive & no BIOS
Deleted Mcafee (expired), installed trail version of AVG antivirus software, not satisfy after 3 days and try to delete but it won't let me, window indicated system installed error, thought I didn't install correctly at the beginning, so I re-installed AVG again and delete again, next thing the...
BSOD Help and Support
Occasional BSOD on Boot
Any chance someone could take a look at the MEMORY.DMP file (zipped as MEMORY.ZIP) which can be downloaded here (47MB) - I will leave it there until this is resolved, or until 31 Jan 2010. I originally bought the system with Vista installed just over a year ago. I 'downgraded' to XP and have had...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:02.
Twitter Facebook