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Windows 7: BSOD - Win7 32-bit, HP Laptop.

21 Feb 2011   #11
Juslyn

Windows Home Premium 7 32-bit
 
 

Ok, I've got the driver updated.


My System SpecsSystem Spec
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28 Feb 2011   #12
Juslyn

Windows Home Premium 7 32-bit
 
 

Hi Everyone,

I've gotten this far can someone please help me? I can't use my laptop at all (only in safe mode). Any suggestions on what I can do next?

Thanks
My System SpecsSystem Spec
28 Feb 2011   #13
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Hello again,
Is there a certain problem booting into normal mode? What error messages are you getting? Run Startup Repair
My System SpecsSystem Spec
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28 Feb 2011   #14
Juslyn

Windows Home Premium 7 32-bit
 
 

Hi Dean,

When booting in normal mode, the BSOD will appear right after the splash screen. The computer will then restart on its own after the BSOD has been up couple of seconds and repeat the cycle. The only way to interrupt it is to tap F8 while its doing one of its restarts and go in to safe mode (where everything that's available seems to be running fine).

This problem started after a power out while the computer was running (plugged-in, no battery).

In the meantime we've tried Startup Repair, Restore and a Clean Install, all with no success.

The only time we were able to use Windows in normal mode was right after the clean install had finished. As soon as the computer was started for the first time after the install though, the problem returned.

I've attached a photo of the BSOD (apologies if its hard to read).

Thanks very much.
My System SpecsSystem Spec
28 Feb 2011   #15
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

This could be a sign of a faulty RAM or GPU. Since this is a laptop; if you still have warranty left, I suggest that you offer a return to the store.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Run Memtest86+ for at least 7 passes (take 6-8 hours) - RAM - Test with Memtest86+
My System SpecsSystem Spec
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 BSOD - Win7 32-bit, HP Laptop.




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