Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD. help needed. thanks.

13 Feb 2011   #1
ahLoonG

Windows 7 Home Premium 64bit.
 
 
BSOD. help needed. thanks.

Is Windows 7 . . .
- x64
- the original installed OS on the system?
what i'm using
- an OEM or full retail version?
OEM


- What is the age of system (hardware)?
around 10 months
- What is the age of OS installation (have you re-installed the OS?)
formatted 2 months ago.


Actually i suspect it's causes from mcafee / my external HD.
can anyone help to check what is the problem. and what should i do except formatting it >.<

thanks.



My System SpecsSystem Spec
.
13 Feb 2011   #2
ahLoonG

Windows 7 Home Premium 64bit.
 
 

i'm not sure does this help can provide more info about what's wrong with my machine. but i just add it in hope it might help.
one of the bluescreen said it's ntfs.sys and PAGE_FAULT_IN_NONPAGED_AREA.

and sometimes it didn't appear bluescreen but whole system just hang / freeze there. non-responding. it tried to put it there for few hours. and it still freezing over there.
My System SpecsSystem Spec
13 Feb 2011   #3
fimble

windows 7 ultimate
 
 

Hi ahLoonG and Welcome.

You have a few "problem" drivers that will not be helping your situation. One, as you've guessed is McAfee. If you still have McAfee installed (not showing in dump file), follow instructions below.
Your dump files have many different stop codes which could indicate a hardware problem.

STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes:
Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure.

Your latest 5 of 6 dump files list memory_corruption as the probable cause. The other lists: hardware_ram
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

McAfee is known to be a cause of BSOD's on some Win 7 systems. I suggest that you uninstall McAfee using the McAfee Removal Tool http://download.mcafee.com/products/...tches/MCPR.exe. Download Microsoft Security Essentials as its replacement. Make sure your Windows firewall is enabled! Once your BSOD issues are resolved, feel free to try the latest version of McAfee.

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button!
Virtual Drives
A couple of alternatives to DT/Alcohol that do not use SPTD.SYS (In no order).
DVDFab. Very small at just over 1Mb installed (My preference).
PowerISO (The program is a trial but the drive emulation is free forever).

Outdated Drivers. Update:

ATK64AMD.sys Wed May 13 02:04:54 2009 ATK Hotkey ATK0101 ACPI UTILITY Driver

lullaby.sys Thu Jun 18 03:45:32 2009 ASUS CopyProtect driver

Drivers with Updates:

iaStor.sys Thu Dec 17 18:41:59 2009 Intel Rapid Storage.

Run Memtest86+ overnight, after your computer has been off for about an hour or two so it has a cold start. Let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test.
Note!! Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Test RAM sticks individually. When you find a good one then test it in all slots. Post back with the results.
RAM - How to Test with Memtest86+
Guide to using Memtest86+
Bugcheck Analysis
Code:
Loading Dump File [C:\DUMPS\ahLoonG\021311-15740-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02007000 PsLoadedModuleList = 0xfffff800`02244e50
Debug session time: Sat Feb 12 18:41:00.264 2011 (UTC + 0:00)
System Uptime: 0 days 0:02:08.764
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
............................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800218f828, fffff8800218f080, fffff8800173f020}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff8800218f828
Arg3: fffff8800218f080
Arg4: fffff8800173f020

Debugging Details:
------------------


EXCEPTION_RECORD:  fffff8800218f828 -- (.exr 0xfffff8800218f828)
ExceptionAddress: fffff8800173f020 (Ntfs!TxfInitializeVolume+0x0000000000000930)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff8800218f080 -- (.cxr 0xfffff8800218f080)
rax=0000000000000001 rbx=fffffa80070ffce0 rcx=f880016b50bc0000
rdx=fffff8a0022da000 rsi=0000000000000000 rdi=0000000000000001
rip=fffff8800173f020 rsp=fffff8800218fa60 rbp=fffff8000221c5a0
 r8=0000000000000000  r9=0000000000000020 r10=fffffa800711a850
r11=fffff8800218f7b0 r12=0000000000000000 r13=0000000000000004
r14=fffffa80070ea180 r15=fffff8a0022da000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
Ntfs!TxfInitializeVolume+0x930:
fffff880`0173f020 ff              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x24

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

LAST_CONTROL_TRANSFER:  from fffff880016d5c8b to fffff8800173f020

STACK_TEXT:  
fffff880`0218fa60 fffff880`016d5c8b : fffffa80`070ea180 fffffa80`0712a001 00000000`00000001 00000000`0000013c : Ntfs!TxfInitializeVolume+0x930
fffff880`0218fb90 fffff880`0165d51d : 00000000`00000000 fffffa80`070ea180 fffffa80`070ffce0 00000000`00000000 : Ntfs!NtfsCommonFileSystemControl+0x6b
fffff880`0218fbd0 fffff800`02086161 : fffff800`0221c500 fffff800`02372500 fffffa80`03baf300 fffffa80`00000001 : Ntfs!NtfsFspDispatch+0x2ad
fffff880`0218fcb0 fffff800`0231c166 : 00000000`00000000 fffffa80`03baf380 00000000`00000080 fffffa80`03b91040 : nt!ExpWorkerThread+0x111
fffff880`0218fd40 fffff800`02057486 : fffff880`020cc180 fffffa80`03baf380 fffff880`020d6fc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0218fd80 00000000`00000000 : fffff880`02190000 fffff880`0218a000 fffff880`0218e3c0 00000000`00000000 : nt!KxStartSystemThread+0x16


CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs
    fffff8800173f020-fffff8800173f033  20 bytes - Ntfs!TxfInitializeVolume+930
    [ 48 8b cb e8 48 9d 07 00:ff ff ff ff ff ff b8 ac ]
    fffff8800173f035-fffff8800173f045  17 bytes - Ntfs!TxfInitializeVolume+945 (+0x15)
    [ 00 08 48 8b cb e8 11 27:01 b8 ac 6f 4f c6 c0 c0 ]
    fffff8800173f047-fffff8800173f04f  9 bytes - Ntfs!TxfInitializeVolume+957 (+0x12)
    [ 33 d2 49 8b cf e8 1f e8:a8 01 b0 00 00 00 00 00 ]
    fffff8800173f051-fffff8800173f05f  15 bytes - Ntfs!TxfInitializeVolume+961 (+0x0a)
    [ 44 8b e0 89 44 24 54 0f:00 00 00 00 00 00 00 00 ]
61 errors : !Ntfs (fffff8800173f020-fffff8800173f05f)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE_64

STACK_COMMAND:  .cxr 0xfffff8800218f080 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_64

BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_64

Followup: memory_corruption
Drivers:
Code:
fffff880`01191000 fffff880`011e8000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02e00000 fffff880`02e8a000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`0334d000 fffff880`03363000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`01447000 fffff880`01452000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`01409000 fffff880`01412000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01412000 fffff880`0143c000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`03319000 fffff880`03321000   ATK64AMD ATK64AMD.sys Wed May 13 02:04:54 2009 (4A0A1CB6)
fffff880`00fce000 fffff880`00fda000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`03121000 fffff880`03128000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03321000 fffff880`03332000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04016000 fffff880`04034000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`032c9000 fffff880`032f3000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00cc4000 fffff880`00d84000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`00ec7000 fffff880`00ef7000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00c66000 fffff880`00cc4000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01519000 fffff880`0158c000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00fc5000 fffff880`00fce000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`03332000 fffff880`03342000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0356d000 fffff880`0357b000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`015d8000 fffff880`015f6000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`01635000 fffff880`0164b000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0357b000 fffff880`0358e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02ef3000 fffff880`030fb000   dump_iaStor dump_iaStor.sys Thu Dec 17 18:41:59 2009 (4B2A7B77)
fffff880`0358e000 fffff880`0359a000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff960`00480000 fffff960`0049e000   dxg      dxg.sys      unavailable (00000000)
fffff880`0327e000 fffff880`032a3000   ETD      ETD.sys      Mon Jan 18 12:37:56 2010 (4B545624)
fffff880`0149e000 fffff880`014b2000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01452000 fffff880`0149e000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff960`008a0000 fffff960`008a9000   framebuf framebuf.dll unavailable (00000000)
fffff880`0162b000 fffff880`01635000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`00d84000 fffff880`00dbe000   fvevol   fvevol.sys   Tue Jul 14 00:22:15 2009 (4A5BC1A7)
fffff880`0188b000 fffff880`018d5000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`025e4000 fffff800`0262d000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`010aa000 fffff880`010ce000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`010ce000 fffff880`010df000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`035e2000 fffff880`035fb000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`03400000 fffff880`03408080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`035d4000 fffff880`035e2000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`019e8000 fffff880`019f1000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`00ddb000 fffff880`00df9000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01201000 fffff880`01409000   iaStor   iaStor.sys   Thu Dec 17 18:41:59 2009 (4B2A7B77)
fffff880`00dbe000 fffff880`00ddb000   JME      JME.sys      Fri Dec 04 02:14:21 2009 (4B18707D)
fffff880`032ba000 fffff880`032c9000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03416000 fffff880`03424000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`032b2000 fffff880`032ba000   kbfiltr  kbfiltr.sys  Mon Jul 20 10:21:42 2009 (4A643726)
fffff800`00ba0000 fffff800`00baa000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`034a9000 fffff880`034ec000   ks       ks.sys       Tue Jul 14 01:00:31 2009 (4A5BCA9F)
fffff880`01600000 fffff880`0161a000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:50:34 2009 (4A5BC84A)
fffff880`014b2000 fffff880`014bb000   lullaby  lullaby.sys  Thu Jun 18 03:45:32 2009 (4A39AA4C)
fffff880`00c0e000 fffff880`00c52000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`032a3000 fffff880`032b2000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03409000 fffff880`03416000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00e73000 fffff880`00e8d000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04034000 fffff880`0404c000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0404c000 fffff880`04079000   mrxsmb   mrxsmb.sys   Fri Jan 08 03:38:26 2010 (4B46A8B2)
fffff880`04079000 fffff880`040c6000   mrxsmb10 mrxsmb10.sys Fri Jan 08 03:38:32 2010 (4B46A8B8)
fffff880`040c6000 fffff880`040e9000   mrxsmb20 mrxsmb20.sys Tue Jul 14 00:24:05 2009 (4A5BC215)
fffff880`0143c000 fffff880`01447000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03174000 fffff880`0317f000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`011e8000 fffff880`011f2000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`014bb000 fffff880`01519000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`03342000 fffff880`0334d000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`018dd000 fffff880`018ef000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`018f6000 fffff880`019e8000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03387000 fffff880`03393000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`032f3000 fffff880`03306000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`03393000 fffff880`033c2000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03558000 fffff880`0356d000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02ed8000 fffff880`02ee7000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02e8a000 fffff880`02ecf000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`0317f000 fffff880`03190000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02ee7000 fffff880`02ef3000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02007000 fffff800`025e4000   nt       ntkrnlmp.exe Tue Jul 14 00:40:48 2009 (4A5BC600)
fffff880`0165a000 fffff880`017fd000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`03118000 fffff880`03121000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`03445000 fffff880`03498000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`031bb000 fffff880`031e1000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00fb0000 fffff880`00fc5000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`01000000 fffff880`01033000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e63000 fffff880`00e73000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0161a000 fffff880`0162b000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`00c52000 fffff880`00c66000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`03363000 fffff880`03387000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`033c2000 fffff880`033dd000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`033dd000 fffff880`033fe000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`03200000 fffff880`0321a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`01033000 fffff880`01084000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`0316b000 fffff880`03174000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`00e8d000 fffff880`00ec7000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`01162000 fffff880`01191000   SCSIPORT SCSIPORT.SYS Tue Jul 14 01:01:04 2009 (4A5BCAC0)
fffff880`0327c000 fffff880`0327d480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01a03000 fffff880`01c00000   tcpip    tcpip.sys    Tue Jul 14 00:25:34 2009 (4A5BC26E)
fffff880`031ae000 fffff880`031bb000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`03190000 fffff880`031ae000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`0323f000 fffff880`03253000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00640000 fffff960`0064a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`01084000 fffff880`010aa000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`040e9000 fffff880`0413d000   udfs     udfs.sys     Tue Jul 14 00:23:37 2009 (4A5BC1F9)
fffff880`034ec000 fffff880`034fe000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`0359a000 fffff880`035b7000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`035b7000 fffff880`035b8f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`010df000 fffff880`010f0000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`034fe000 fffff880`03558000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`010f0000 fffff880`01146000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`035b9000 fffff880`035d4000   USBSTOR  USBSTOR.SYS  Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`0321a000 fffff880`0323e080   VBoxNetAdp VBoxNetAdp.sys Wed Dec 22 14:08:46 2010 (4D12066E)
fffff880`03253000 fffff880`0327bd00   VBoxNetFlt VBoxNetFlt.sys Wed Dec 22 14:08:46 2010 (4D12066E)
fffff880`011f2000 fffff880`011ff000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`03128000 fffff880`03136000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`03136000 fffff880`0315b000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00fda000 fffff880`00fef000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0158c000 fffff880`015d8000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`031e1000 fffff880`031f7000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`0315b000 fffff880`0316b000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00efd000 fffff880`00fa1000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00fa1000 fffff880`00fb0000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02ecf000 fffff880`02ed8000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`0039f000   win32k   win32k.sys   unavailable (00000000)
fffff880`01159000 fffff880`01162000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`03424000 fffff880`03445000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`019f1000 fffff880`019ff000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02efd000 fffff880`03105000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`03105000 fffff880`03118000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`032f3000 fffff880`03319000   Impcd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00026000
fffff880`018d5000 fffff880`018dd000   spldr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
fffff880`01033000 fffff880`01159000   sptd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00126000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
My System SpecsSystem Spec
.

13 Feb 2011   #4
ahLoonG

Windows 7 Home Premium 64bit.
 
 

thanks fimble.
just to clarify, My DT installed since my last format which around 2 months ago. while my BSOD just started dis few days. and it's consider as frequent. which is twice to thrice per days sometimes. just wondering if it's DT which cause the BSOD , why it started after 2months.

i not sure about the mcafee, it's mcafee security plus. which i install which come with abode reader x. i'll uninstall and see how it going on.

about the drivers i'll update it.

and still i suspect it's my External HD problem cause even in save mode, when i plugged my external HD in, bluescreen will occurs.
it's WD mybook essential.
looking forward for urs reply. thanks.
My System SpecsSystem Spec
13 Feb 2011   #5
fimble

windows 7 ultimate
 
 

Quote:
just to clarify, My DT installed since my last format which around 2 months ago. while my BSOD just started dis few days. and it's consider as frequent. which is twice to thrice per days sometimes. just wondering if it's DT which cause the BSOD , why it started after 2months.
As I say, the SPTD has a bad reputation with Windows 7. You have probably been lucky up until now, but it can/will conflict.....

Quote:
i not sure about the mcafee, it's mcafee security plus.
I'd replace for now. When blue screens stop you can always try an up to date McAfee again.

Quote:
and still i suspect it's my External HD problem cause even in save mode, when i plugged my external HD in, bluescreen will occurs.
it's WD mybook essential.
There may well be a problem there as well. Can you leave it unplugged for a while, see how things go?
My System SpecsSystem Spec
13 Feb 2011   #6
ahLoonG

Windows 7 Home Premium 64bit.
 
 

1 more question fimble.
ATK64AMD.sys Wed May 13 02:04:54 2009 ATK Hotkey ATK0101 ACPI UTILITY Driver
why am i having this driver? what this driver for.

https://www.sevenforums.com/crashes-d...top-n61jq.html

by da way from this post, i found that i'm having one of my problem which similar to him , which is freezing. and the driver to update also similar to him. i guess it's the one causing the freezing?
My System SpecsSystem Spec
13 Feb 2011   #7
ahLoonG

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by fimble View Post
Quote:
just to clarify, My DT installed since my last format which around 2 months ago. while my BSOD just started dis few days. and it's consider as frequent. which is twice to thrice per days sometimes. just wondering if it's DT which cause the BSOD , why it started after 2months.
As I say, the SPTD has a bad reputation with Windows 7. You have probably been lucky up until now, but it can/will conflict.....
Ok. got you.

Quote:
i not sure about the mcafee, it's mcafee security plus.
Quote:
I'd replace for now. When blue screens stop you can always try an up to date McAfee again.
ok. no problem. will just uninstall it with the removal tool.

Quote:
and still i suspect it's my External HD problem cause even in save mode, when i plugged my external HD in, bluescreen will occurs.
it's WD mybook essential.
Quote:
There may well be a problem there as well. Can you leave it unplugged for a while, see how things go?
will update you with the latest condition. =]
My System SpecsSystem Spec
13 Feb 2011   #8
ahLoonG

Windows 7 Home Premium 64bit.
 
 

thank you so much fimble. yours help is much appreciated.
atm , no BSOD. will let u know if anything trouble that prompted in xD
My System SpecsSystem Spec
13 Feb 2011   #9
fimble

windows 7 ultimate
 
 

Hi ahLoonG.

I've done a bit of searching about.
Apparently Western Digital (+ Smartware) has issues with systems running Sonic Drive Letter Access (DLA). In fact the suggested "repair" is to remove any software by Sonic Roxio and/or Cd/DVD drive emulation software (a.k.a DT Alcohol)and move on from there.
Quote:
Problem:
The computer crashes with a BSOD (Blue Screen Of Death) when installing the WD (+ SmartWare) external drive on a system running Sonic Drive Letter Access (DLA).

Cause:
The WD (+ SmartWare) external drive needs to be seen by Sonic DLA as a Virtual CD drive. The WD (+ SmartWare) external drive is not correctly being identified by Sonic DLA as a Virtual CD drive causing BSOD to occur.
My System SpecsSystem Spec
13 Feb 2011   #10
ahLoonG

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by fimble View Post
Hi ahLoonG.

I've done a bit of searching about.
Apparently Western Digital (+ Smartware) has issues with systems running Sonic Drive Letter Access (DLA). In fact the suggested "repair" is to remove any software by Sonic Roxio and/or Cd/DVD drive emulation software (a.k.a DT/Alcohol) and move on from there.
owh ic. removed DT, and everything suggested. no sonic installed here. and it work fine now. hope it is fixed.
by the way mind i ask any idea for the machine not booting if my external HD plugged in? cause sometimes it do boot recently and sometimes don't(few months ago) i mean screen freeze and have to turn off the power and restart. this few days it freeze at the booting page again, anyway after i installed intel RST it do boot again. does RST related to that booting issue ?
My System SpecsSystem Spec
Reply

 BSOD. help needed. thanks.




Thread Tools




Similar help and support threads
Thread Forum
BSOD help needed please
Hey Guys, I can not pinpoint what is causing my BSOD so I'm asking the experts for some needed help with my situation. I've followed the BSOD posting instructions and have attached the zipped file. Any help would be appreciated. Thank you.
BSOD Help and Support
BSOD help needed!
Hi! A few months ago I got a Dell XPS laptop. Immediately it started acting up with constant BSODs, something which revealed to caused by faulty RAM. I got the RAM replaced and the computer worked fine for a few months. Now, though, I'm back in BSOD hell for something that appears to be other...
BSOD Help and Support
BSoD help needed
Hey guys, been getting BSoD on my computer for the last month or two, and it seems to be happening more frequently. Sometimes shortly after windows boots up, and all I do is open up Mozilla. Sometimes it takes an hour, sometimes 4. I have made no changes to my system, hardware or anything since...
BSOD Help and Support
BSOD help needed, thank you.
Win 7 Home Premium 64bit OEM AMD X2 555BE to X4 GA-880GM-UD2H 4GB ram Seagate 500GB 7200.12 Prime95 7 hour stable, memtest stable, however it would BSOD when I game and BSOD on me randomly. Help:cry:.
BSOD Help and Support
BSOD Help Needed!!!
So for while now I've been experiencing regular BSoDs. I was hoping someone on here could help me out with my problem. I am currently running Windows 7 32-bit, but Vista was originally installed on the system. My computers age is about 2 years (see spec in signature). I installed Windows...
BSOD Help and Support
BSOD help needed please
Hi folks, I've just had my first BSOD on this system so could someone please have a look at the attached memory dump for me. I'm not having any problems (well, up to this) computer is running fine. I was just browsing the net when it happened. Thanks in advance
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:40.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App