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Windows 7: windows 7 64 bit trojan

14 Feb 2011   #1
cj5jeep80

windows home 64 bit
 
 
windows 7 64 bit trojan

hello,
I need help getting rid of a trojan i downloaded last night. It came disguised as an mp3 song. The moment I click on it my gateway computer shut down and began to reboot.the reboot process takes about 7 mins to get from a black screen to windows welcome screen only to flash a description of the problem and then crashes back to a black screen and starts all over again. I have taken a photo of the description and details screen for you to look at. Also I tried downloading a recovery disc from windows 7 from a friends laptop, but after popping it in my Gateway the same thing happens all over again. any advice would be helpful
thanking you in advance


500 - Internal server error. I can't seem to include my picture keep getting this error


My System SpecsSystem Spec
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14 Feb 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Try booting up in Safe Mode; does the problem exist there too?

Also, boot up the repair disc you created, and try a system restore.

You can also try some bootable malware scans, such as F-Secure.

http://www.f-secure.com/en_EMEA-Labs...ols/rescue-cd/
My System SpecsSystem Spec
14 Feb 2011   #3
cj5jeep80

windows home 64 bit
 
 

thx real fast response I'm hitting f8 and nothing it take awhile but it manages to reach the blue windows welcome screen and sometime it will show the desktop and all my icons, but will crash right away and start over again, all the while I'm pressing f8 and nothing happens
My System SpecsSystem Spec
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14 Feb 2011   #4
Jonathan_King

Windows 7 Professional x64
 
 

Try an unorthodox tactic; let Windows start loading, and before it BSODs, hold down the power button until it shuts off. When it reboots, it may ask you how you want to start Windows, including the option of Safe Mode.

If it doesn't show the screen I am describing, try playing around with different times. Wait for it to pass the boot logo before shutting down, etc.
My System SpecsSystem Spec
14 Feb 2011   #5
cj5jeep80

windows home 64 bit
 
 

k I'll try be back soon thx a bunch
My System SpecsSystem Spec
14 Feb 2011   #6
cj5jeep80

windows home 64 bit
 
 

no nothing 11 heres more or less what the message says...
a problem was detected and windows has been shut down to prevent damage
Tech information... stop: 0x0000000D1 (0x00000000772e4fe0.0x0000000000000002.0x0000000000000002.0xfffff880012b0777)
1astor.sys - address fffff88001280777 base at fffff8800125e000. datest amp4b47a73b

collecting data for crash dump
initalizing disc for crash dump
beginning dump of physical memory
dumping physical memory to disk

any ideas? thx
My System SpecsSystem Spec
14 Feb 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

Be sure to power off before the computer reaches the BSOD.

From the looks of the log you posted, I suggest you try repairing your MBR. Boot to the repair disc, and open a command prompt. Enter the following:
Code:
bootrec /fixmbr
Reboot, and see if that helps. If not, boot to the repair disc again, and run a startup repair.
My System SpecsSystem Spec
14 Feb 2011   #8
cj5jeep80

windows home 64 bit
 
 

thx Johnathon but I can't seem to do anything with this comp it just goes through those paces and then starts over again leaving me with no control at all I'll keep trying and get back to you soon thx for all your help brb
My System SpecsSystem Spec
14 Feb 2011   #9
diehrd

Ultimate 7
 
 

Sounds to me like your making a file down load into a Trojan when it sounds like you had a hardware issue. I would boot into bios by holding down the delete key and see if the drives and temps and voltages are all ok.
My System SpecsSystem Spec
14 Feb 2011   #10
cj5jeep80

windows home 64 bit
 
 

hi no sorry holding down the delete button doesw nothing
My System SpecsSystem Spec
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 windows 7 64 bit trojan




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