Bsod


  1. Posts : 1
    Windows 7 Ultimate
       #1

    Bsod


    Good day guys,

    First time ever visiting these forums, found it through google. I can't actually boot into windows at all - every time I type in my password, it loads for about 10-20 seconds and seems to lag for a little while, and then jumps straight to the BSOD, or occassionally it will load all the icons just to tease me, and once that i done, it will BSOD. Same thing happens in Safe Mode (the most basic version).

    After this happened about 20 times, I got a bootable windows 7 repair USB and tried to have it scan drivers etc for errors but it found nothing wrong. Finally I decided to do a System Restore to just 1 week before the BSOD started (strange enough the only 1 that was saved - I couldn't find any more)

    I'm running a USB bootable copy of Linux Mint right now and have access to the HDD. I was actually ready just format the laptop but while backing up files I discovered ALL 5 years worth of my photos from My Pictures are gone, including photos from a 4 month backpacking trip to Europe from just a few months ago!

    I have no idea how to interpret the minidump but have read somewhere that it helps determine what causes the BSOD so I've attached it (there were 3 in the minidump folder, i've put them into a zip). System details as follows:

    Windows 7: Retail x64
    Laptop make: Acer 1810tz, purchased brand new around 1 yr ago, no reinstalls since.
    Software last installed (or should I say software installations that System Restore advised would be changed as a result of the restore): Acoustica (fresh install), Firefox (update).

    Bottom line is I just want to get my photos back - if there's a way to do it in Linux Mint I am more than willing to learn but I have no idea how to even start. The only option as I see it is to find out how to get back into Windows and go from there. Any advice would be appreciated!:)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    relodna said:
    Good day guys,

    First time ever visiting these forums, found it through google. I can't actually boot into windows at all - every time I type in my password, it loads for about 10-20 seconds and seems to lag for a little while, and then jumps straight to the BSOD, or occassionally it will load all the icons just to tease me, and once that i done, it will BSOD. Same thing happens in Safe Mode (the most basic version).

    After this happened about 20 times, I got a bootable windows 7 repair USB and tried to have it scan drivers etc for errors but it found nothing wrong. Finally I decided to do a System Restore to just 1 week before the BSOD started (strange enough the only 1 that was saved - I couldn't find any more)

    I'm running a USB bootable copy of Linux Mint right now and have access to the HDD. I was actually ready just format the laptop but while backing up files I discovered ALL 5 years worth of my photos from My Pictures are gone, including photos from a 4 month backpacking trip to Europe from just a few months ago!

    I have no idea how to interpret the minidump but have read somewhere that it helps determine what causes the BSOD so I've attached it (there were 3 in the minidump folder, i've put them into a zip). System details as follows:

    Windows 7: Retail x64
    Laptop make: Acer 1810tz, purchased brand new around 1 yr ago, no reinstalls since.
    Software last installed (or should I say software installations that System Restore advised would be changed as a result of the restore): Acoustica (fresh install), Firefox (update).

    Bottom line is I just want to get my photos back - if there's a way to do it in Linux Mint I am more than willing to learn but I have no idea how to even start. The only option as I see it is to find out how to get back into Windows and go from there. Any advice would be appreciated!:)
    These three crashes were probably caused by your network driver (NETw5s64.sys) I would re-install with the newest version available.

    Intel(R) Wireless WiFi Link 5000 Series Adapter ... Description: Related to NETw5s64.sys Wireless WiFi Link Driver from Intel ...







    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\061510-19796-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c4c0?
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
    Debug session time: Mon Jun 14 22:44:23.581 2010 (GMT-5)
    System Uptime: 1 days 8:06:24.891
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................
    Loading User Symbols
    Loading unloaded module list
    ...........................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8004ab4a20, fffff80000b9c4d8, fffffa800416fa00}
    
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8004ab4a20, Physical Device Object of the stack
    Arg3: fffff80000b9c4d8, Functional Device Object of the stack
    Arg4: fffffa800416fa00, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa800416fa00
    
    DEVICE_OBJECT: fffffa80052a3050
    
    DRIVER_OBJECT: fffffa80052f75c0
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b4df6b9
    
    MODULE_NAME: NETw5s64
    
    FAULTING_MODULE: fffff8800487b000 NETw5s64
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002afe1b3 to fffff80002a8f600
    
    STACK_TEXT:  
    fffff800`00b9c488 fffff800`02afe1b3 : 00000000`0000009f 00000000`00000003 fffffa80`04ab4a20 fffff800`00b9c4d8 : nt!KeBugCheckEx
    fffff800`00b9c490 fffff800`02a9b6a6 : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292f0
    fffff800`00b9c530 fffff800`02a9aa26 : fffffa80`03f5d338 fffffa80`03f5d338 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
    fffff800`00b9c5a0 fffff800`02a9b57e : 0000010d`1df6c469 fffff800`00b9cc18 00000000`00710e58 fffff800`02c0cd88 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cbf0 fffff800`02a9ad97 : 00000022`40e1aec2 00000022`00710e58 00000022`40e1ae15 00000000`00000058 : nt!KiTimerExpiration+0x1be
    fffff800`00b9cc90 fffff800`02a97dfa : fffff800`02c09e80 fffff800`02c17c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_NETw5s64.sys
    
    Followup: MachineOwner
    ---------
      My Computer


 

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