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Windows 7: windows 7 crash just after login

16 Feb 2011   #11
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

We seem to possibly have a problem with internet explorer as well. Did you ever run that secure file check?
SFC /SCANNOW Command - System File Checker


My System SpecsSystem Spec
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16 Feb 2011   #12
josgiesbers

windows 7 professional 64 bit
 
 

Yes i did the secure file check and it found nothing. here some more information: after changing the file name I logged in on my account and this time as I mentioned it went ok. But as I started internet explorer it crashed. So I rebooted in save mode and in my account it crashes also. When I use my girlfriends account I can log in in savemode (have been doing this all the time without much thought but maybe it is important).
So now we´re back at the start, it crashes after login. when i log in normal mode into my girlfriends account it also crashes.
My System SpecsSystem Spec
16 Feb 2011   #13
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm going to invite one of the more experienced dump file readers into this thread to help assist you, as nothing specific stood out to me in the three dumps I looked at (you do have a whole mess of dump files though) outside of the one file known to cause issues.
At any rate I'm a baby when it comes to this kind of diagnosis, so I will pass you to a more experienced member. It may be several hours before they reply, just be patient in the meantime.
My System SpecsSystem Spec
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16 Feb 2011   #14
josgiesbers

windows 7 professional 64 bit
 
 

ok for now at least thanks very much for your time, I await the assist, hopefully we can solve it.
kind regards
My System SpecsSystem Spec
16 Feb 2011   #15
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Uninstall Daemon Tools/Alcohol 120%. They use a file sptd.sys which is notorious of causing BSOD on Windows 7. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
Select Uninstall; DO NOT SELECT RE-INSTALL

You can use MagicDisc as alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
My System SpecsSystem Spec
16 Feb 2011   #16
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Thanks for the backup Dean
My System SpecsSystem Spec
17 Feb 2011   #17
josgiesbers

windows 7 professional 64 bit
 
 

Hi Dean and Maguscreed, I uninstalled Deamontools and ran the sptd uninstaller but unfortunately no effect. the sptd uninstaller says: no SPTD version was detected. And the uninstall button remains gray (inactive). the blue screen just after login remains. So this was unfortunately not the problem. I await further advise, thanks for helping
My System SpecsSystem Spec
17 Feb 2011   #18
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Create a system restore point. Navigate to C:\Windows\System32\Drivers and rename sptd.sys to sptd.bak
My System SpecsSystem Spec
17 Feb 2011   #19
josgiesbers

windows 7 professional 64 bit
 
 

should i create a restore point before changing the name? how do i do that in the command line?
My System SpecsSystem Spec
17 Feb 2011   #20
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Yes, create a restore point before changing the name.
My System SpecsSystem Spec
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 windows 7 crash just after login




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