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Windows 7: windows 7 crash just after login

17 Feb 2011   #21
josgiesbers

windows 7 professional 64 bit
 
 

how do I do that?


My System SpecsSystem Spec
.
17 Feb 2011   #22
josgiesbers

windows 7 professional 64 bit
 
 

I tried %systemroot%\system32\restore\rstrui.exe but this command is not recognized. I looked in the folder C:\windows\system32\restore and it seems to be empty (is this ok?). So I could not make a system restore yet, please advise how to do it, I am a bit lost now.
My System SpecsSystem Spec
17 Feb 2011   #23
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

All but two of your twenty BSOD blame iaStor.sys. This is the Intel Storage controller driver.
Code:

iaStor.sys      Thu Mar 04 15:51:31 2010 (4B8F2033)
As you can see, it is up to date. I do not think that the driver is the cause here. I have a suspicion that malware is to blame:
Quote   Quote: Originally Posted by usasma
Just FYI - there's a 3rd variant of the TDSS rootkit that's causing BSOD's in storage drivers.

The "fix" is to remove the rootkit and then run Startup Repair.
To check if you have this, please run this tool - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?

Regards,
Reventon

BUGCHECK SUMMARY
Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 08:05:56.009 2011 (GMT+13)
System Uptime: 0 days 0:01:31.899
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x1E_iaStor+50af5
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 05:37:08.880 2011 (GMT+13)
System Uptime: 0 days 0:01:26.254
BugCheck D1, {0, 2, 1, fffff880012c1af5}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+50af5
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000001 fffff880`012c1af5
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 05:32:51.914 2011 (GMT+13)
System Uptime: 0 days 0:00:54.662
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50afe )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xBE
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0xBE_iaStor+50afe
Bugcheck code 000000BE
Arguments fffff880`01515fe8 00000000`05af7121 fffff800`00ba2a10 00000000`0000000a
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 05:31:11.080 2011 (GMT+13)
System Uptime: 0 days 0:02:34.970
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+7257e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+7257e
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`0127657e fffff880`0232b948 fffff880`0232b1b0
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 05:27:36.285 2011 (GMT+13)
System Uptime: 0 days 0:00:39.659
Probably caused by : ntkrnlmp.exe ( nt!KiApcInterrupt+1f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x1E_nt!KiApcInterrupt+1f1
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`02c64591 00000000`00000000 ffffffff`ffffffff
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 05:01:23.831 2011 (GMT+13)
System Uptime: 0 days 0:01:07.346
BugCheck D1, {fffff880039dc3b8, 2, 0, fffff880012f616a}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+a16a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+a16a
Bugcheck code 000000D1
Arguments fffff880`039dc3b8 00000000`00000002 00000000`00000000 fffff880`012f616a
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Feb 17 04:53:44.415 2011 (GMT+13)
System Uptime: 0 days 0:00:52.789
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+174 )
BUGCHECK_STR:  0xC5_2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0xC5_2_nt!ExDeferredFreePool+174
Bugcheck code 000000C5
Arguments ffffffff`ffffff18 00000000`00000002 00000000`00000000 fffff800`02dfb000
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 20:52:04.808 2011 (GMT+13)
System Uptime: 0 days 0:02:50.166
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+7257e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+7257e
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`012fa57e fffff880`03710948 fffff880`037101b0
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 20:48:28.776 2011 (GMT+13)
System Uptime: 0 days 0:01:02.524
BugCheck D1, {ffffe88003708138, 2, 1, fffff880012845b0}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+725b0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+725b0
Bugcheck code 000000D1
Arguments ffffe880`03708138 00000000`00000002 00000000`00000001 fffff880`012845b0
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 20:45:57.899 2011 (GMT+13)
System Uptime: 0 days 0:00:43.789
BugCheck D1, {fffffa7fffffffd0, 2, 1, fffff88001261b7f}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+2db7f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+2db7f
Bugcheck code 000000D1
Arguments fffffa7f`ffffffd0 00000000`00000002 00000000`00000001 fffff880`01261b7f
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 20:43:39.320 2011 (GMT+13)
System Uptime: 0 days 0:00:45.678
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50a16 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_iaStor+50a16
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`01306a16 fffff880`03710968 fffff880`037101d0
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 20:42:08.410 2011 (GMT+13)
System Uptime: 0 days 0:00:46.300
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_iaStor+50af5
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 09:41:54.617 2011 (GMT+13)
System Uptime: 0 days 0:00:52.975
BugCheck D1, {0, 2, 1, fffff880012afaf5}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+50af5
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000001 fffff880`012afaf5
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:36:56.731 2011 (GMT+13)
System Uptime: 0 days 0:00:45.479
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+a068 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_iaStor+a068
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff880`01252068 00000000`00000000 ffffffff`ffffffff
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:35:29.938 2011 (GMT+13)
System Uptime: 0 days 0:00:28.828
BugCheck D1, {7efdffd1, 2, 1, fffff8800124cb7f}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+2db7f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+2db7f
Bugcheck code 000000D1
Arguments 00000000`7efdffd1 00000000`00000002 00000000`00000001 fffff880`0124cb7f
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:30:02.625 2011 (GMT+13)
System Uptime: 0 days 0:00:59.373
BugCheck D1, {ffffe88003708138, 2, 1, fffff880013675b0}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+725b0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+725b0
Bugcheck code 000000D1
Arguments ffffe880`03708138 00000000`00000002 00000000`00000001 fffff880`013675b0
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:22:23.546 2011 (GMT+13)
System Uptime: 0 days 0:00:49.436
BugCheck D1, {0, 2, 1, fffff88001271af5}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+50af5
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000001 fffff880`01271af5
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:20:34.271 2011 (GMT+13)
System Uptime: 0 days 0:00:55.161
BugCheck D1, {0, 2, 1, fffff880012e1af5}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+50af5 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_iaStor+50af5
Bugcheck code 000000D1
Arguments 00000000`00000000 00000000`00000002 00000000`00000001 fffff880`012e1af5
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:18:53.399 2011 (GMT+13)
System Uptime: 0 days 0:00:46.147
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+2db7f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xBE
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0xBE_iaStor+2db7f
Bugcheck code 000000BE
Arguments fffff880`00fea872 52500000`a18c0121 fffff880`03192a50 00000000`0000000a
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 07:17:23.425 2011 (GMT+13)
System Uptime: 0 days 0:00:38.173
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+2db7f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xBE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xBE_iaStor+2db7f
Bugcheck code 000000BE
Arguments 00000000`77985fd0 cb900000`004b7025 fffff880`031fb820 00000000`0000000a
SystemProductName = Vostro 3500
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
.

17 Feb 2011   #24
josgiesbers

windows 7 professional 64 bit
 
 

dear reventon, i just ran the TDSSKiller as you suggested, it found one malicious object: Rootkit.win32.tdss.tdl4
it suggests to cure. Should I do this? And what is next?
My System SpecsSystem Spec
17 Feb 2011   #25
Jonathan_King

Windows 7 Professional x64
 
 

Go ahead and have that Kaspersky tool clean it up.

Looks like Ben had it right, I suspect that virus removal will do the trick for you. After it's removed, just cross your fingers and hope that it doesn't return!
My System SpecsSystem Spec
17 Feb 2011   #26
josgiesbers

windows 7 professional 64 bit
 
 

oke it seems to work, for now I started and logged in normally. Iam now running my virusscanner first and will later try to connect to the web. I┤ll keep you all posted on the progress.
For now everybody who helped thank you very much, I would not have known what to do without you all. Tumbs up!
Regards
My System SpecsSystem Spec
17 Feb 2011   #27
josgiesbers

windows 7 professional 64 bit
 
 

ok all still works, no more viruses found, internet works, reboot works, so I think we did it, again many thanks to you all.
My System SpecsSystem Spec
17 Feb 2011   #28
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Glad to hear that you managed to get rid of it!
My System SpecsSystem Spec
Reply

 windows 7 crash just after login




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