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Windows 7: Video Hardware Error

17 Feb 2011   #1
NewYorkGiant

Windows Ultimate x86
 
 
Video Hardware Error

I recently upgraded from Windows Starter to Windows 7 Ultimate and am getting flashes and crashes on Internet Explorer and Windows Explorer. I get a bubble message stating, "Intel Graphics Media Accelerator Drivers for Windows Vista(R) stopped responding and has sucessfully recovered." The reliability viewer is telling me
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Extra information about the problem
BCCode: 117
BCP1: 846BC510
BCP2: 8BC4EF20
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x117_Tdr:2_IMAGE_igdkmd32.sys
Server information: 2d0f7a1d-bece-4b32-857f-b6bf81ac68d3

Can someone please help?



My System SpecsSystem Spec
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17 Feb 2011   #2
fimble

windows 7 ultimate
 
 

Hi NewYorkGiant and Welcome.

STOP 0x00000117: VIDEO_TDR_TIMEOUT_DETECTED
Usual causes:
Video driver/sub-system

This stop usually occurs when you ask your video/graphics drivers to do more than they are capable of. E.G. play a graphics intense game using only your on board graphics.
Also bear in mind that your installed RAM is very low at 1Gb.

To see if we can help to ease the problem, we really need to see the dump files.

See this thread:
Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
17 Feb 2011   #3
NewYorkGiant

Windows Ultimate x86
 
 
added to original post

I think I added the information you requested on the original post
My System SpecsSystem Spec
.

17 Feb 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

What Fimble is trying to say was - there are no .dmp files in the jcgriff folder.

What are you doing on the Internet Explorer?

Examples...
Watching Videos on Youtube?
Play Online Games? (e.g: Runescape)
Email?

Please note that with 1GB of RAM and onboard graphics - you will be getting decent speed and is incapable of running intense applications (e.g: 3D games, intense movie editing, etc...)

If you are going to run intense programs on that eMachines laptop. Upgrade the hardware or get a new computer that has intense hardware (e.g: at least 2GHz CPU, 1GB GPU card, at least 4GB of RAM)
My System SpecsSystem Spec
17 Feb 2011   #5
NewYorkGiant

Windows Ultimate x86
 
 

I don't really do much with IE except view email, some online games like pogo, view P2p files on search sites, etc...nothing too intense. I noticed the problems occurred mainly when I returned to IE after my screensaver became active.
My System SpecsSystem Spec
17 Feb 2011   #6
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Try updating your Intel Graphics
http://downloadcenter.intel.com/Default.aspx
My System SpecsSystem Spec
18 Feb 2011   #7
NewYorkGiant

Windows Ultimate x86
 
 

Quote   Quote: Originally Posted by DeanP View Post
Try updating your Intel Graphics
http://downloadcenter.intel.com/Default.aspx
Both Intel and Acer say that the required driver version is 9.1.1.1020. I downloaded the driver utility for the 900 series Chipset Family from Intel, ran it, but then when I check the driver properties it says that version 8.15.10.1930 is the current version installed.
My System SpecsSystem Spec
18 Feb 2011   #8
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

You will need to restart the computer for it to change.
My System SpecsSystem Spec
18 Feb 2011   #9
NewYorkGiant

Windows Ultimate x86
 
 

Restared several times...to no avail.
My System SpecsSystem Spec
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