Bsod


  1. Posts : 4
    Windows 7 ultimate x64
       #1

    Bsod


    Hi have been having constant BSOD problems since i purchased my laptop approx 10 months ago.

    Windows 7 premium x64
    OS Version: 6.1.7600.2.0.0.256.1
    Is an OEM version
    approx 10 months old

    the error :
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3081

    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFF88003A4E07C
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88003A4E07C
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    the laptop was in and out of the place of purchase for first 5 months of ownership but they continually maintained that they could find nothing wrong with the system. i have been overseas for the last 5 months and this is the first opportunity that i have had to spend time trying to resolve this problem (for those of you snickering about why it has taken so long to address the problem)

    I have tried to provide all of the information from the BSOD posting instructions although for some reason i am not able to obtain a perfmon / report? perfmon is there, but there is no /report thread.

    any help at all would be greatly appreciated as this is a constant and annoying hassle
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Dumps blame the Multimedia Card driver used by the card reader, download and install the latest driver

    Latest driver

    Code:
    BugCheck D1, {fffff88003bd307c, 2, 0, fffff88003bd307c}
    
    Probably caused by : sdbus.sys ( sdbus+1007c )
      My Computer


  3. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #3

    it tells me that the driver is upto date. although the dirver was only re-installed approx 2 months ago (i hadnt used the SD card reader and it wasn't until i tried to use it that i realised the driver wasn't installed. maybe the computer techs had thought it would fix it?)
    anyway the problem was occuring before i installed the driver, so is it possible that there is another underlying problem? (sorry i'm good at following instructions, not so good at finding problems/interpreting data)
    also is there another way of updating the driver without using the default driver update program?
    thanks in advance

    p.s. computer bluescreened halfway through my first reply to your post, hehehe
      My Computer


  4. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #4

    sorry didnt see link attached to your post, installing now cheers
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    steigen86 said:
    it tells me that the driver is upto date. although the dirver was only re-installed approx 2 months ago (i hadnt used the SD card reader and it wasn't until i tried to use it that i realised the driver wasn't installed. maybe the computer techs had thought it would fix it?)
    anyway the problem was occuring before i installed the driver, so is it possible that there is another underlying problem? (sorry i'm good at following instructions, not so good at finding problems/interpreting data)
    also is there another way of updating the driver without using the default driver update program?
    thanks in advance

    p.s. computer bluescreened halfway through my first reply to your post, hehehe
    Uninstall the card reader from device manager if the driver update does not fix it, this will help us to identify any other problems
      My Computer


  6. Posts : 4
    Windows 7 ultimate x64
    Thread Starter
       #6

    downloaded and installed. just as an interesting note, this driver is different to the one previously installed. strangely the last driver was published in 2006.
    well fingers crossed that this works. thanks for your help
      My Computer


 

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