I tried to play Ragnarok Online today, the official Brazilian version. But, at the login page, it always do one of the two: or it disables my keyboard when I try to type my login and password, forcing me to turn off the notebook; or, more often, it shows a BSoD.
Windows 7 home Edition 32Bits OEM
One year Old LG Notebook
If there is any information I should have written but didn't, please tell me.
Driver from 2003 (hwinterface driver by logix4u) might have something to do with it.
Plus your npkcrypt.sys (nProtect KeyCrypt Driver.) which caused the most recent crashes.
I would replace both
How To Find Drivers:- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\021811-23758-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Machine Name: Kernel base = 0x82e3e000 PsLoadedModuleList = 0x82f86810 Debug session time: Fri Feb 18 18:41:36.055 2011 (GMT-5) System Uptime: 0 days 13:01:16.866 Loading Kernel Symbols ............................................................... ................................................................ ...................... Loading User Symbols Loading unloaded module list ............... 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_UNEXPECTED_VALUE (c8) The processor's IRQL is not what it should be at this time. This is usually caused by a lower level routine changing IRQL for some period and not restoring IRQL at the end of that period (eg acquires spinlock but doesn't release it). if UniqueValue is 0 or 1 2 = APC->KernelRoutine 3 = APC 4 = APC->NormalRoutine Arguments: Arg1: 00000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue Arg2: 00000000 Arg3: 00000000 Arg4: 00000000 Debugging Details: ------------------ Unable to load image \??\C:\Users\adm\Desktop\Rag 2.0\npkcrypt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for npkcrypt.sys *** ERROR: Module load completed but symbols could not be loaded for npkcrypt.sys CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xC8 PROCESS_NAME: Skype.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 82e0cc33 to 82f1adfc STACK_TEXT: bf36fc7c 82e0cc33 000000c8 00000000 00000000 nt!KeBugCheckEx+0x1e bf36fc98 9a1d1e62 00000009 00000006 bf36fd34 hal!HalBeginSystemInterrupt+0x41 WARNING: Stack unwind information not available. Following frames may be wrong. bf36fd54 9a1cf4e5 00000000 0000003b 00000000 npkcrypt+0x2e62 bf36fd94 00000000 00e31f1a 0000001b 00000246 npkcrypt+0x4e5 STACK_COMMAND: kb FOLLOWUP_IP: npkcrypt+2e62 9a1d1e62 ?? ??? SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: npkcrypt+2e62 FOLLOWUP_NAME: MachineOwner MODULE_NAME: npkcrypt IMAGE_NAME: npkcrypt.sys DEBUG_FLR_IMAGE_TIMESTAMP: 42b8b710 FAILURE_BUCKET_ID: 0xC8_npkcrypt+2e62 BUCKET_ID: 0xC8_npkcrypt+2e62 Followup: MachineOwner --------- 1: kd> lmvm npkcrypt start end module name 9a1cf000 9a1d3b20 npkcrypt T (no symbols) Loaded symbol image file: npkcrypt.sys Image path: \??\C:\Users\adm\Desktop\Rag 2.0\npkcrypt.sys Image name: npkcrypt.sys Timestamp: Tue Jun 21 20:55:44 2005 (42B8B710) CheckSum: 00014837 ImageSize: 00004B20 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also old drivers. These need updating
Code:hwinterface.sys 7/22/2003 11:28:27 0x3f1d662b 0x907a8000 0x907a8a40 0x00000a40 npptNT2.sys 1/6/2005 1:43:06 0x41dcddfa 0x9a0f7000 0x9a0fd000 0x00006000 npkcrypt.sys 6/21/2005 19:55:44 0x42b8b710 0x9a1cf000 0x9a1d3b20 npkcrypt.sys+2e62 0x00004b20 spldr.sys 5/11/2009 11:13:47 0x4a084ebb 0x8b5c9000 0x8b5d1000 0x00008000 netr28.sys 5/19/2009 8:49:22 0x4a12b8e2 0x948f7000 0x94991000 0x0009a000 amdxata.sys 5/19/2009 12:57:35 0x4a12f30f 0x8b0ef000 0x8b0f8000 0x00009000 iaStor.sys 6/4/2009 20:42:33 0x4a287809 0x8b015000 0x8b0ef000 0x000da000 dump_iaStor.sys 6/4/2009 20:42:33 0x4a287809 0x946e6000 0x947c0000 0x000da000
First of all, thanks Zigzag for answering. Unfortunately, I don't understand much about computers, so I'm having a few problems with the instructions. I replaced the npkcrypt.sys as suggested but when I went to the logix4u.net to get another version of hwinterface, they only have one for 32Bits and it is from 2002. Is it correct, this is the one I have to get?
Quote