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Windows 7: Help please - Multiple BSOD W7 64

19 Feb 2011   #11
Microsoft MVP


You have said that "most of the missing reports point to video issues, but we can't say more without having reports to analyze". Grateful if you can let me know what do you need me to do to get this info please.
Can't do anything but wait for further BSOD's - but I hope removing the ATITool program will fix it.

Update all drivers in that list - with the exception of those that you've already removed. FYI - the listing of drivers comes out automatically from the BSOD analysis - so there may be some differences. That's why the instructions say "update OR remove" Post back with any that you're unsure of - and we'll work with that.

I don't know a lot about RAM timings/settings/voltages - so you'll have to take the setting that you've found at the Corsair website and input them into your BIOS. I found the proper section in the BIOS - it's called the Ai Tweaker

Have a look at the mobo manual, section 2.4 (you can download it from here: ASUSTeK Computer Inc.-Support- download_item_mkt (in the Manuals section).

Then put the Corsair timings/settings/voltages into the appropriate place. The point here is that the Auto setting(s) aren't known to be reliable - so you want to set the timings/settings/voltages manually to the specs that Corsair specifies.

My System SpecsSystem Spec
19 Feb 2011   #12

Windows 7 Home Premium 64

Well I have to say that the old machine has been behaving itself since this morning - pressure tested it with a couple of hours of gaming and all seemed to be working OK.

This is what i have done with the drivers:

ATITool64.sys Wed Aug 08 12:42:26 2007 (46B9F272)Uninstalled and removed driver from Device Manager

ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C) Updated from ASUS site

adfs.SYS Mon Nov 03 11:48:14 2008 (490F2B4E) Not yet taken off as cannot find how to locate this adobe driver and a bit wary of doing anything as this shared PC and not my programme

amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) Windows Update

sptd.sys Tue Aug 24 02:13:12 2010 (4C7362F8) Uninstalled using sptd tool

MpNWMon.sys Tue Sep 14 20:19:30 2010 (4C901112)Windows Update

MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)Windows Update

ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)Old driver but seems to be running latest version

VClone.sys Sun Aug 09 17:25:45 2009 (4A7F3ED9) Old driver but seems to be running latest version

iPodDrv.sys Fri Apr 10 00:07:40 2009 (49DEC60C)Old driver but seems to be running latest version

Rt64win7.sys Mon Sep 20 03:38:09 2010 (4C970F61)Updated

AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)Up to date it would seem

GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)Updated

NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149) Windows Update

I will have a go at the BIOS settings for the memory, but I might read up a bit more before tinkering around in the guts of the machine! Wish me luck!

OK-Have tried to go into BIOS and replaced an entry from AUTO to DDR2 800MHz, but when I try to set the voltage it says the minimum voltage is 1.850, and the recommended voltage for the Corsair chip is just 1.8, so I cannot lower it to this due to the fixed minimum voltage - Is this OK?

Thanks again and if it BSOD's again I'll post a new zip file.
My System SpecsSystem Spec
19 Feb 2011   #13

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

You can leave amdxata.sys - it doesn't require an update.
My System SpecsSystem Spec

19 Feb 2011   #14

Windows 7 Home Premium 64

Good-that's one less to worry about! Thanks
My System SpecsSystem Spec
19 Feb 2011   #15

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

For adfs.sys - uninstall all Adobe Software and then install the latest version from Adobe.

Adobe Software Examples...
Adobe Photoshop
Adobe Flash
Adobe AIR
Adobe Reader
My System SpecsSystem Spec
24 Feb 2011   #16

Windows 7 Home Premium 64
BSOD continued

OK quick post as multiple bsod happening now worse than ever after 5 blissful bsod free days. Just updated with W7 SP1 last night and now had 3 different BSOD (D1, 7E and 4E) that require unplugging everything and holding the power down to reset everything otherwise all I get is a black screen with no signal to the monitor.

I have not yet updated the adobe.sys and everytime it crashes it knocks out the changes I have made on the AI tweaker to specify the RAM details.

Have also updated BIOS to 0405 (unless the crashes have bumped that too!)

diskcheck and sfc /scannow check came up with nothing 5 days ago but have not tried again today.

Please help! Thanks,
My System SpecsSystem Spec
24 Feb 2011   #17
Microsoft MVP


Not much from this one. I'd suspect a hardware problem - but that's not real definite at this point.

Please remove these programs. The older drivers may be causing issues - but until they're gone we can't tell:
ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)Old driver but seems to be running latest version

VClone.sys Sun Aug 09 17:25:45 2009 (4A7F3ED9) Old driver but seems to be running latest version

iPodDrv.sys Fri Apr 10 00:07:40 2009 (49DEC60C)Old driver but seems to be running latest version

Beyond that I'd still suspect video issues. The easiest test is another video card - but if you don't have one, try these free stress tests:
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
More details on the use of this test: Torture test your CPU with Prime95
Two other video stress tests (may be more stressful than FurMark):
Video Memory stress Test - МИ NVIDIA / Утилиты / VMT
Artifact Locator - МИ NVIDIA / Утилиты / Artifact Locator
Sorry, but I don't read the language that this website is made in.
My System SpecsSystem Spec
25 Feb 2011   #18

Windows 7 Home Premium 64

Hi Usasma - Thanks for looking into this again - I have not been able to do this yet as having to go to work has got in the way of the tests!

I'll uninstall these programmes and see what happens when I get home, and also remove the adobe software to see if that makes any difference and post back with results of the GPU tests (since I do not have a spare GPU).

Edit-One other thing that i had not considered until now is that the mouse arrow occasionally moves on its own in a squiggly line on its own until you move it again and it's OK again.

Fingers crossed!
My System SpecsSystem Spec
25 Feb 2011   #19

Windows 7 Home Premium 64

Hiya-Am a bit confused because Prime95 only lets you choose up to 4 cores, so if I need to multiply that by 2 then it will not let me put in 8 (2x4cores?) Also it does not have the stress blending option on any of the menus as far as I can see?

And the Russian really scares me! No idea what to press!

I did run FurMark and the GPU temp was going up to 90C after 2 minutes, 95C after 3.5 minutes, and maxed out to 100C in 7.5 minutes and 100% fan speed after 4 minutes - is this normal?

No BSODs for the last 5 hours though...and I have uninstalled virtual clonedrive and doubletwist which use the elby, vclone and ipoddrv drivers as far as i understand.

Grateful for your thoughts please-thanks!
My System SpecsSystem Spec
26 Feb 2011   #20
Microsoft MVP


90C is way too high - so 100C is definitely too hot!
Please check the cooling of the video card for an operational fan and for any obstructions in the cooler.
Point a house fan at the video card to see if that helps keep the temps down.
If unable to fix the temps, the next alternative would be a new video card.

Double click on the Prime95 executable.
If it asks about making a choice between something and Stress testing - choose stress testing
Then click OK in the next dialog.
That will launch Prime95 using the Blend Test as default.

I'd suggest:
1 - monitoring to see if BSOD's recur. If not, then it was the software that you removed that was causing it.
2 - if the BSOD's recur, try further stress tests (particularly with the video). Try the Russian Test - but monitor the temps closely.
My System SpecsSystem Spec

 Help please - Multiple BSOD W7 64

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