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Windows 7: Gfx slow and then BSOD.

29 Mar 2011   #51
aggixx

Windows 7 Ultimate x64 SP1
 
 

Seems to me that a part has gotten fried. Could potentially be the motherboard, the CPU, or the RAM. Although, the RAM is very unlikely.

I plan on grabbing a spare mobo and RAM from best buy today to diagnose the problem.


My System SpecsSystem Spec
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30 Mar 2011   #52
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

A burning smell is never good.

Swapping the mobo and ram are the best way to trouble shoot at this stage.

Could be the memory controller going, which means the CPU.

Let us know the results.

Been having trouble with my internet connection, haven't been able to access this site for a while.
My System SpecsSystem Spec
01 Apr 2011   #53
aggixx

Windows 7 Ultimate x64 SP1
 
 

Picked up a new stick of RAM from a local store (PS Best Buy's selection is pathetic), installed it and still no memory detected.

Next step is going to be to RMA the mobo and pray it's not the CPU that's bad.
My System SpecsSystem Spec
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01 Apr 2011   #54
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I can't recall ever getting a dead cpu new.
Motherboards on the other hand...
My System SpecsSystem Spec
02 Apr 2011   #55
aggixx

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
I can't recall ever getting a dead cpu new.
Motherboards on the other hand...
My worry is not that the CPU is bad, my worry is that I've messed up the memory controller while trying to get the full 4 gb to work.

Although now that I think about it, even if that was the case the motherboard would have to be defective as well otherwise there would be no explanation as to why it wouldn't have just worked in the first place.
My System SpecsSystem Spec
03 Apr 2011   #56
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Your memory controller is intergrated in the CPU, so equals bad CPU.

Have you checked for mobo grounding points?
Maybe too late but would be good to know for your next mobo.

It's common for 4GB RAM and 2GB RAM cards to need adjustments to run stable. Defaults are set for the average users RAM, 2-4GB with 1GB cards. If the default settings were higher then many more people might be having issues.

Let us know your status.
My System SpecsSystem Spec
03 Apr 2011   #57
aggixx

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Have you checked for mobo grounding points?
Maybe too late but would be good to know for your next mobo.
Please explain further. The motherboard was installed using all matching standoff points.
My System SpecsSystem Spec
03 Apr 2011   #58
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That is the first thing to check.

Check for any wires running behind the mobo, discoloration or of coarse burn marks, anything coming through the back of the mobo mounting plate.
My System SpecsSystem Spec
25 Aug 2011   #59
aggixx

Windows 7 Ultimate x64 SP1
 
 

So first off: Supermassive necro.

I eventually tried my rig's CPU in my brother's motherboard, run perfectly stable. I figured out at this point it was almost definitely a motherboard problem, so I RMA'd it to ASUS (after a lot of time passed).

I just rebuilt the rig with the fixed motherboard (I assume it's the same one, asus didn't say if the replaced it or what). After a couple hours of gaming, had a random reboot. Ran Memtest over night (7 hours, no errors at all).

After a bit more gaming, another reboot. Finished off what I was doing and reinstalled the operating system fresh. Played another couple hours, computer completely locked up, had to force a reboot.

I can say for certain that it's not overheating, unless the computer is perceiving the temps wrong, as the CPU sits at 40 deg full load, and GPU at 70 deg full loaded.

Edit: At this point I'm getting rather frustrated with ASUS' apparently terrible RMA service. I'm sure it would help a lot if they could tell me if they actually REPLACED the board. I feel like just calling in and demanding a refund.
My System SpecsSystem Spec
25 Aug 2011   #60
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Sorry to hear your still having issues.

No dump files in your zip folder.

Looks like you are not set up to generate the mini dumps.

To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


The other files gives some information.

Under "Problem Devices' in your System Information
Quote:
Not Available ACPI\ATK0110\1010110 The drivers for this device are not installed.
Multimedia Audio Controller PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\4&2966AB86&0&28A4 The drivers for this device are not installed.
And in 'Windows error Reporting: PNP driver not found.

Check Device Manager for any yellow triangles, then check for drivers for anything that is flagged.

Windows start button right click 'Computer', click 'Manage', on the left click 'Device Manager'.


From your Perfmon report.
A lot of device drivers failing checks.
Code:
Hardware Device and Driver Checks	Failed	Survey of Windows Management Infrastructure supported devices.

Test Groups	                                 Tests	Failed	Description
Controller Device Configured Fail Count	24	0	Controller devices.
Controller Device Status Fail Count	24	0	Controller devices.
Cooling Configured Fail Count	            0	0	Cooling devices.
Cooling Status Fail Count                       0	0	Cooling devices.
Input Configured Fail Count	              3	0	Input devices.
Input Status Fail Count	                         3	0	Input devices.
Memory Device Configured Fail Count	116	0	Memory devices.
Memory Device Status Fail Count  	116	0	Memory devices.
Motherboard Device Configured Fail Count	20	0	Motherboard devices.
Motherboard Device Status Fail Count	20	0	Motherboard devices.
Network Configured Fail Count	           12	0	Network devices.
Network Status Fail Count	           12	0	Network devices.
Port Device Configured Fail Count   	80	0	Port devices.
Port Device Status Fail Count	           80	0	Port devices.
Power Device Configured Fail Count	0	0	Power devices.
Power Device Status Fail Count	0	0	Power devices.
Printing Device Configured Fail Count	4	0	Printing devices.
Printing Device Status Fail Count	4	0	Printing devices.
Storage Device Configured Fail Count	3	0	Storage devices.
Storage Device Status Fail Count	3	0	Storage devices.
Video Device Configured Fail Count	2	0	Video devices.
Video Device Status Fail Count	2	0	Video devices.
PlugAndPlay Device Configured Fail Count	158	2	PlugAndPlay devices.
PlugAndPlay Device Status Fail Count	158	0	PlugAndPlay devices.
Check that all you drivers are up to date, do not use the CD that came with the motherboard, go to the Asus motherboard site and get them there.


From your system events logs:

What anti-virus are you using?
Code:
Event[184]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-08-24T20:19:48.926
  Event ID: 7023
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
The Windows Defender service terminated with the following error: 
%%-2147024882

Check for CD ROM in Device Manager.
Code:
Event[953]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-08-24T20:20:59.372
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: 37L4247E29-32
  Description: 
The following boot-start or system-start driver(s) failed to load: 
cdrom

From your Application event logs:

'PnP Driver Not Found'
Code:
Event[188]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-08-24T18:35:48.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Fault bucket , type 0
Event Name: PnPDriverNotFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: PCI\VEN_1002&DEV_4393&SUBSYS_43931002&REV_00
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_dd18bbe9772accdf7b6385bfa92d3239454893fe_09363716

Analysis symbol: 
Rechecking for solution: 0
Report Id: c9f8d4f7-cea9-11e0-8dfc-bcaec575a223
Report Status: 0
My System SpecsSystem Spec
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 Gfx slow and then BSOD.




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