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Windows 7: Gfx slow and then BSOD.

25 Aug 2011   #61
aggixx

Windows 7 Ultimate x64 SP1
 
 

Okay, thanks for the detailed response.

There are probably no minidumps because I have not had any BSODs (yet!). I made sure that they were enabled anyway.

As far as the Audio controller...... (this is where the computer locked up and had to reboot, yay chrome saved the message!) ... I just threw it into the rig because I could, but I have no idea what model or brand it is to get the drivers for it. I've tried googling the numbers on the card (must be chipset numbers) but I've never found anything. Just going to disable it.

Most of the driv ... (another lockup and reboot) .. ers should've been updated, I installed all of the relevant drivers from asus' website, among other places.

Virus protection: ... I wasn't using any. Forgot to install it when I installed the operating system now. Going to install MSE and Malwarebyte's if I get the chance between these rapidly escalating amount of lockups.

CD-Rom drivers: I don't have a CD-rom drive in my system. Is there something I should disable to fix that error?

Thanks again/


My System SpecsSystem Spec
.
25 Aug 2011   #62
aggixx

Windows 7 Ultimate x64 SP1
 
 

Had my fourth lockup of the day, and decided to start up prime95 and run it until the the computer crashed; two hours later, got a BSOD: "SYSTEM_SERVICE_EXCEPTION".

Will edit in the dump in a couple hours when I get the chance.

Edit: Nope, tried to run the sticky app to get the minidumps, but a quarter of the way through it locked up, and now it's not bootable at all. Just locks up anywhere from instantly to about 30 seconds into the boot process (also had some reboots, some screeching beep noises and a screen with vertical gray and black stripes).
My System SpecsSystem Spec
26 Aug 2011   #63
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Not good news.

Auto re-boot is usually from a crash and the 'Automatically restart' is enabled.


STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Cause: This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

Can you get another graphics card to test your system with?


Just did a search and found that you are not alone.

Asus + G.skill combination Crashes
Found the same issues on several sites.
Some of them changed the motherboard for different model or brand, some changed the RAM brand, and had no more crashes.

You can try the RAM in slots A2&B2, or in single channel mode.
My System SpecsSystem Spec
.

26 Aug 2011   #64
aggixx

Windows 7 Ultimate x64 SP1
 
 

Well that sounds pretty likely, I finally gave in and bought a new motherboard (880GM-E41). Fairly confident that this should fix it one way or another.

Well, I guess we'll see once I get it rebuilt with it, but I really appreciate all the help you and others of given me

PS: Going to see if I can try the RAM from my brother's computer. If it works out I might be able to refund my motherboard I just purchased and instead upgrade to a 2x4gb of a different brand/model.

Edit: Brother's RAM is not compatible with my motherboard. The tough thing for me is that when the motherboard was giving me mem beep codes I went and bought a different brand and model stick to test it, and it still had the same problem. That seems to imply that each time the board is crashing with the G.Skill RAM it's actually (at least reversibly) damaging the motherboard, so I don't know if going and buying a different brand would even leave the system stable or if I'd have to go through another RMA process just to get everything settled.
My System SpecsSystem Spec
26 Aug 2011   #65
aggixx

Windows 7 Ultimate x64 SP1
 
 

Had some OK stability on B1/B2, but not much more than I would expect from a cold boot (was good long enough to run the bsod app). Running on 1 DIMM now and I'm fairly confident that it should run stable, as I did this a while back when one of the DIMMs in the set was faulty and it ran just fine.

Attached is the one minidump I have with all the other crap that it collects.

Edit: Not stable with one DIMM either! Think I'm going to find a set of RAM that I can confirm works with this board and then if it doesn't work I'll return it and use the motherboard I ordered.
My System SpecsSystem Spec
27 Aug 2011   #66
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

All companies produce a lemon at some point, looks that is Asus's.

There were some comments that the RAM was overheating, this may cause motherboard damage.
I would push Asus for a full refund, they have probably given many for that board. If they wanted to do the right thing, they would upgrade everyone of those boards that were RMA'ed. With that and an apology they would have loyal customers.

I would ditch that motherboard before you damage the RAM, CPU (memory controller) along with the board.

Think there were some different RAM brands mentioned in the link above that worked for some people.


Update your anti-virus definitions.
Code:
Event[14]:
  Log Name: System
  Source: Microsoft Antimalware
  Date: 2011-08-26T18:47:52.000
  Event ID: 3002
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
 	Feature: Behavior Monitoring
 	Error Code: 0x80004005
 	Error description: Unspecified error 
 	Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

Check your crash dump settings again, this crash should have a dump file.
Code:
Event[142]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-08-26T01:17:07.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0x0000000000000000, 0xfffff8800c17ac80, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
Cause
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

I think this is being caused by your board/RAM issue.


Again, due to the RAM issue.
Code:
Event[143]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2011-08-26T01:17:06.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Unable to produce a minidump file from the full dump file.

This is a Microsoft Security Essentials driver.
Code:
Event[12]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-08-26T18:47:44.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Fault bucket , type 0
Event Name: MpTelemetry
Response: Not available
Cab Id: 0

Problem signature:
P1: 0x80070002
P2: MOAC
P3: CacheReset
P4: 3.0.8402.0
P5: unspecified
P6: unspecified
P7: unspecified
P8: 
P9: 
P10:
Ram issues can cause apps and Windows drivers to crash.


Check for these crash files listed at the bottom.
Code:
Event[13]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-08-26T18:47:44.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Fault bucket , type 0
Event Name: StartupRepairOnline
Response: Not available
Cab Id: 0

Problem signature:
P1: 6.1.7600.16385
P2: 6.1.7600.16385
P3: System manufacturer
P4: 2
P5: 0
P6: AutoFailover
P7: 1
P8: BadDriver
P9: 
P10: 

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_6.1.7600.16385_b77f84e0aea5957bace3d79119785b198fb9ca39_cab_06010656

Analysis symbol: 
Rechecking for solution: 0
Report Id: cab3c81c-d03d-11e0-a9a6-bcaec575a223
Report Status: 6
Crashes and abrupt shutdowns can corrupt drivers and apps.


Still seeing several Plug and Play events.
Code:
Event[24]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2011-08-26T01:17:47.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: aggixx-PC
  Description: 
Fault bucket , type 0
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: HID\VID_046D&PID_C52B&REV_1201&MI_01&Col03
P3: 6.1.0.0
P4: 0409
P5: input.inf
P6: *
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\aggixx\AppData\Local\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_b636d9673939ccbeec5bbdcaeb60cd32d7bcfa4_cab_099d3f02

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1d811eaf-cfab-11e0-96c5-bcaec575a223
Report Status: 6


This is concerning, all main components are not performing well.
This would fall under a motherboard issue.
Code:
Informational
	
Symptom:	The Security Center has not recorded an anti-virus product.
Cause:	The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
Resolution:	1. Verify that an anti-virus product is installed.
2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
Related:	Anti-virus

Symptom:	The Security Center reports that User Access Control is disabled.
Cause:	User Access Control is disabled. It is highly recommended that you run Windows with User Access Control enabled.
Resolution:	Enable User Access Control using the Security Center.
Related:	User Acess Control

Severity:	Information
Warning:	The "CPU" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the CPU may need to be upgraded.
Related:	Performance Diagnosis

Severity:	Information
Warning:	The "Gaming graphics" rating for the system is poor and may be the cause of performance problems in multimedia applications or games. Disabling Aero Glass may improve performance in multimedia applications or games. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
Related:	Performance Diagnosis

Severity:	Information
Warning:	The "Graphics" rating for the system is poor and may be the cause of performance problems. Disabling Desktop Composition or reducing screen resolution may improve graphical performance. If the problem continues the display adapter may need an updated driver or may need to be upgraded.
Related:	Performance Diagnosis

Severity:	Information
Warning:	The "Disk" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Ensure the disk has adequate free space and is defragmented. Check for unnecessary startup applications and disable those that are not required. If the problem continues the disk may need to be upgraded.
Related:	Performance Diagnosis

Severity:	Information
Warning:	The "Memory" rating for the system is very poor and may be the cause for performance issues. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the memory may need to be upgraded.
Related:	Performance Diagnosis

Severity:	Information
Warning:	The average disk queue length is 1. The disk may be at its maximum transfer capacity due to throughput and disk seeks
Related:	Disk Diagnosis
My System SpecsSystem Spec
27 Aug 2011   #67
aggixx

Windows 7 Ultimate x64 SP1
 
 

Yeah, I noticed that last bit in the perfmon but I just shrugged it off because I figured it was because I hadn't run a WEI check yet on that install of the OS.
My System SpecsSystem Spec
28 Aug 2011   #68
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That would explain it.
My System SpecsSystem Spec
28 Aug 2011   #69
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

This is an asus motherboard?
If so this is the atk driver you seem to be missing.
My System SpecsSystem Spec
28 Aug 2011   #70
aggixx

Windows 7 Ultimate x64 SP1
 
 

Much appreciated! But I don't need it as I'm simply waiting on the new motherboard to arrive so I can dump this piece of crap.
My System SpecsSystem Spec
Reply

 Gfx slow and then BSOD.




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