Random BSOD - Dell laptop


  1. doctorfonz
    Posts : 5
    Windows 7 Ultimate 32-bit
       New #1

    Random BSOD - Dell laptop


    Hi all

    My colleague has a Dell laptop. We've run 'MemTest x86' and let it do a few passes - no errors found. Run a full CHKDSK - no errors found. Run 'driver verifier - no errors found, or BSOD'.

    Please find all attached files, as requested in the BSOD guide.

    Thank you for your time,
    David.
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    doctorfonz said:
    Hi all

    My colleague has a Dell laptop. We've run 'MemTest x86' and let it do a few passes - no errors found. Run a full CHKDSK - no errors found. Run 'driver verifier - no errors found, or BSOD'.

    Please find all attached files, as requested in the BSOD guide.

    Thank you for your time,
    David.
    Hi david

    You have 4-5 crash causes that are all over the map. Usually indicative of a hardware issue. The only thing untoward I can see is the AVG. On some systems it is problematic.

    usually we recommend removing it and replacing with Microsoft security essentials to test. If it cures it fine, if not then go back to what you like.

    AVG - Download tools

    http://www.microsoft.com/security_essentials/

    Re: memtest it needs a min of 5-6 passes to sufficiently stress the memory enough that if it is going to fail it will.

    Ken J
      My Computer
    Quote Quote

  4. doctorfonz
    Posts : 5
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #3

    Thanks very much Ken.
      My Computer
    Quote Quote

 

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