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Windows 7: BSOD While Browsing

22 Feb 2011   #11
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Thanks fimble.

I take it it is the creation date I should be comparing, if so then they are newer.


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27 Mar 2011   #12
usasma
Microsoft MVP

 
 

HP update only updates the drivers that HP thinks need updating.
Normally they do a good job at this, but sometimes they just don't keep up with what's needed.
That's why we recommend getting drivers from the website of the device manufacturer in most cases (and not from the PC Manufacturer)/

Now, the "theory" behind updating drivers when trying to fix BSOD's is that newer drivers are more likely to have fewer problems than older drivers. And, if we find that you have newer drivers and still have problems - then it could be a corruption in one of the driver's settings - so we recommend removing the current driver and installing another, freshly downloaded copy.

One specific case was when HP was loading both AMD and Intel processor drivers on their systems. It worked fine until a Windows Update caused havoc with it and had HP's spitting out BSOD's like there was no tomorrow. (a nice article about this here: 0x0000007E after XP an SP2 or SP3 upgrade on AMD PC | runPCrun - IT Support for London )

I've always wondered about the loading of the multiple storage drivers (the RAID drivers you refer to - here's a link to the "usual" one's that I pulled from an HP DV4 system: HP DV4 Drivers ). Could they cause similar episodes to the AMD/Intel debacle that HP faced not long ago?
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27 Mar 2011   #13
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

In this case I don't think that a driver was the primary cause. I had a further BSOD after driver updates. I removed all the flags I had set and have not had a BSOD in Chrome since. My suspicion is that it was the pre-rendering flag as the others I had set are now no longer flags.
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19 Apr 2011   #14
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 
Cause Found- Hopefully

So. I've been having random BSODS ever since about one a week with little going on in the system. I decided to do memory tests and discovered that both the sticks failed in my lappy. Thinks is it the MOBO?. Checks in a friends lappy (similar model) both fail. These have now been replace with new sticks, from a different manufacturer naturally, and have just passed the memory test.

Hopefully no more BSODs.
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19 Apr 2011   #15
fimble

windows 7 ultimate
 
 

Good to hear you are getting sorted. Always best to sort drivers out first. It's the free option!!
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19 Apr 2011   #16
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That's good news.

First, which memory test, the MS memory test is not so good, hope you're using memtest86+ it's highly recommended.

Hardware faults and especially RAM can cause all kinds of crashes, and can be hard to track down.

Since OEM computers have very limited BIOS setting adjustments you usually have to replace them.

Hopefully, you have found the source.
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19 Apr 2011   #17
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by fimble View Post
Good to hear you are getting sorted. Always best to sort drivers out first. It's the free option!!
True although in this case the memory sticks were still in warranty.
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19 Apr 2011   #18
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Quote   Quote: Originally Posted by Dave76 View Post
That's good news.

First, which memory test, the MS memory test is not so good, hope you're using memtest86+ it's highly recommended.

Hardware faults and especially RAM can cause all kinds of crashes, and can be hard to track down.

Since OEM computers have very limited BIOS setting adjustments you usually have to replace them.

Hopefully, you have found the source.
I used the memory test in my HP diagnostics suite.
My System SpecsSystem Spec
19 Apr 2011   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Glad it worked for you, next time, hope there isn't one, try memtest86+.
My System SpecsSystem Spec
19 Apr 2011   #20
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Thanks. I will bear that in mind.
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