BSOD on my Lenovo Laptop roughly every 15mins

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  1. Posts : 8
    Windows 7 home 64bit
       #1

    BSOD on my Lenovo Laptop roughly every 15mins


    This even happens from the login password screen when windows loads.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88005699FB5
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\030711-18688-01.dmp
    C:\Users\Travis\AppData\Local\Temp\WER-378411-0.sysdata.xml

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    Last edited by Odogg; 07 Mar 2011 at 20:19.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    https://www.sevenforums.com/crashes-d...tructions.html

    Please follow those instructions.
    You can hold F8 to boot into safe mode with networking if that's the only way you can get in safely.
      My Computer


  3. Posts : 8
    Windows 7 home 64bit
    Thread Starter
       #3

    ok looking at that now, thank you.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    you need to update
    NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)
    Intel 5100 wifi
    http://downloadcenter.intel.com/Default.aspx


    Code:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88005699fb5, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c10e0
     0000000000000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    NETw5s64+13fb5
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002ffd170 -- (.trap 0xfffff88002ffd170)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800a5ce7e0
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005699fb5 rsp=fffff88002ffd300 rbp=fffffa8006ce0630
     r8=fffffa800b3dd300  r9=0000000000000000 r10=fffff88002fd5a60
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    NETw5s64+0x13fb5:
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0 ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003288ca9 to fffff80003289740
    
    STACK_TEXT:  
    fffff880`02ffd028 fffff800`03288ca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02ffd030 fffff800`03287920 : fffff800`03418a60 00000000`00000000 00000000`00000000 fffff800`032911aa : nt!KiBugCheckDispatch+0x69
    fffff880`02ffd170 fffff880`05699fb5 : 00000000`00000004 00000000`00000000 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
    fffff880`02ffd300 00000000`00000004 : 00000000`00000000 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETw5s64+0x13fb5
    fffff880`02ffd308 00000000`00000000 : fffffa80`00000002 00000000`00000115 00000000`000000f9 fffffa80`0b468fb0 : 0x4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETw5s64+13fb5
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  NETw5s64+13fb5
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETw5s64
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871
    
    FAILURE_BUCKET_ID:  X64_0xD1_NETw5s64+13fb5
    
    BUCKET_ID:  X64_0xD1_NETw5s64+13fb5
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 8
    Windows 7 home 64bit
    Thread Starter
       #5

    Maguscreed said:
    you need to update
    NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)
    Intel 5100 wifi
    http://downloadcenter.intel.com/Default.aspx


    Code:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88005699fb5, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c10e0
     0000000000000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    NETw5s64+13fb5
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002ffd170 -- (.trap 0xfffff88002ffd170)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800a5ce7e0
    rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88005699fb5 rsp=fffff88002ffd300 rbp=fffffa8006ce0630
     r8=fffffa800b3dd300  r9=0000000000000000 r10=fffff88002fd5a60
    r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    NETw5s64+0x13fb5:
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0 ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003288ca9 to fffff80003289740
    
    STACK_TEXT:  
    fffff880`02ffd028 fffff800`03288ca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02ffd030 fffff800`03287920 : fffff800`03418a60 00000000`00000000 00000000`00000000 fffff800`032911aa : nt!KiBugCheckDispatch+0x69
    fffff880`02ffd170 fffff880`05699fb5 : 00000000`00000004 00000000`00000000 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
    fffff880`02ffd300 00000000`00000004 : 00000000`00000000 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETw5s64+0x13fb5
    fffff880`02ffd308 00000000`00000000 : fffffa80`00000002 00000000`00000115 00000000`000000f9 fffffa80`0b468fb0 : 0x4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETw5s64+13fb5
    fffff880`05699fb5 48833b00        cmp     qword ptr [rbx],0
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  NETw5s64+13fb5
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETw5s64
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871
    
    FAILURE_BUCKET_ID:  X64_0xD1_NETw5s64+13fb5
    
    BUCKET_ID:  X64_0xD1_NETw5s64+13fb5
    
    Followup: MachineOwner
    ---------
    thank you for the assistance thus far i'm going to go try that now. I also posted another attachment as I think I did not post everything that was asked before.
      My Computer


  6. Posts : 8
    Windows 7 home 64bit
    Thread Starter
       #6

    I'm looking at the link you posted now but unsure what driver i need when i search for intel 5100 wifi
      My Computer


  7. Posts : 6,668
    Windows 7 x64
       #7

    yeah a lot more dump files in that one, they are all pointing at the same file though.
      My Computer


  8. Posts : 8
    Windows 7 home 64bit
    Thread Starter
       #8
      My Computer


  9. Posts : 6,668
    Windows 7 x64
       #9

    oh sorry,
    Intel® Driver Update Utility for Intel® wireless adapters - Check for the latest driver
    try using that tool it may do the job for you.


    edit: nevermind you found it.
      My Computer


  10. Posts : 8
    Windows 7 home 64bit
    Thread Starter
       #10

    I have had this laptop since December and not had any issues like this. It is so strange that it just started. Not sure what I did to make this driver start acting up like this. I sure hope this takes care of it.
      My Computer


 
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