help plz blue screen


  1. Posts : 5
    windows 7 ultimate x64
       #1

    help plz blue screen


    every time i try to install a new software i have a bluescreen then the computer restarts and then appears the following error message:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 10241
    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF88002FCB598
    BCP3: FFFFF88002FCADF0
    BCP4: FFFFF80002AA451A
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\022311-29328-01.dmp
    C:\Users\Scorpion\AppData\Local\Temp\WER-57018-0.sysdata.xml


    i had attatched the file wich found in the minidump folder in zip
    so plz help me
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    amer scorpion said:
    every time i try to install a new software i have a bluescreen then the computer restarts and then appears the following error message:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 10241
    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF88002FCB598
    BCP3: FFFFF88002FCADF0
    BCP4: FFFFF80002AA451A
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\022311-29328-01.dmp
    C:\Users\Scorpion\AppData\Local\Temp\WER-57018-0.sysdata.xml


    i had attatched the file wich found in the minidump folder in zip
    so plz help me
    An as yet un-named driver caused this one. Please run sfc /scannow and driver verifer


    SFC /SCANNOW Command - System File Checker


    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
      My Computer


  3. Posts : 5
    windows 7 ultimate x64
    Thread Starter
       #3

    ive done what you told me but i dont know what causes the probleme so ill try to keep it in continuous operation as you told me and then ill post the results and tnx alot for your fast help
      My Computer


 

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