BSOD Restarting problems

SmackU2 · 24 Feb 2011

Windows 7 x64 ?
Brand new computer just bought on 2/11.

Computer restarts every time I load my game. I've tried restoring the last known working settings, turning off automatic restart on system failure, and double checked the firewall. The zip with perfmon.html and the Windows_NT6_BSOD_jcgriff2 folder is attached. Any help would be greatly appreciated.

Here's a copy and pasted version of the problem details that show up after restart.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80051C34B8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

DeanP · 24 Feb 2011

Dump blames hardware.
STOP 0x124 Indicates hardware problem. Read this Stop 0x124 error: Stop 0x124 - what it means and what to try

If you are overclocking anything - return to default values.

Regards...

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800532d8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800532d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02dd96f0 fffff800`02ec8a99 : fffffa80`0532d8d0 fffffa80`039f8040 fffff8a0`0000001d 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02dd9c10 fffff800`02daa677 : fffffa80`0532d8d0 fffff800`02e235f8 fffffa80`039f8040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02dd9c40 fffff800`02d12c45 : fffff800`02e85360 fffffa80`05154168 fffffa80`05154160 fffffa80`039f8040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02dd9c80 fffff800`02c8b961 : fffff880`00c65e00 fffff800`02d12c20 fffffa80`039f8040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02dd9cb0 fffff800`02f217c6 : 00200020`000a000d fffffa80`039f8040 00000000`00000080 fffffa80`0396b9e0 : nt!ExpWorkerThread+0x111
fffff880`02dd9d40 fffff800`02c5cc26 : fffff880`009e9180 fffffa80`039f8040 fffff880`009f3f40 0061006c`0070006d : nt!PspSystemThreadStartup+0x5a
fffff880`02dd9d80 00000000`00000000 : fffff880`02dda000 fffff880`02dd4000 fffff880`02dd96e0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> lmtsmn
start             end                 module name
fffff880`00ecd000 fffff880`00f24000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`00de3000 fffff880`00dec000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff880`01498000 fffff880`014a0000   AtiPcie  AtiPcie.sys  Wed May 06 03:00:22 2009 (4A005486)
fffff880`00d09000 fffff880`00dc9000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`01000000 fffff880`01030000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00cab000 fffff880`00d09000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`012ff000 fffff880`01372000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`013ef000 fffff880`013fd000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`013d9000 fffff880`013ef000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01030000 fffff880`01039000   dump_atapi dump_atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`01274000 fffff880`01280000   dump_ataport dump_ataport.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`011ea000 fffff880`011fd000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`00dec000 fffff880`00e00000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`00c35000 fffff880`00c81000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`01383000 fffff880`0138d000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`0123a000 fffff880`01274000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff800`031eb000 fffff800`03234000   hal      hal.dll      Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`0148f000 fffff880`01498000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff800`00ba3000 fffff800`00bad000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`012e5000 fffff880`012ff000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`00c8a000 fffff880`00c97000   mcupdate mcupdate.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`00dc9000 fffff880`00de3000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00f2d000 fffff880`00f37000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01287000 fffff880`012e5000   msrpc    msrpc.sys    Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`0147d000 fffff880`0148f000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`014a6000 fffff880`01598000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`01598000 fffff880`015f8000   NETIO    NETIO.SYS    Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff800`02c0e000 fffff800`031eb000   nt       ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD)
fffff880`01047000 fffff880`011ea000   Ntfs     Ntfs.sys     Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`00f77000 fffff880`00f8c000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f37000 fffff880`00f6a000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`00e00000 fffff880`00e07000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00e07000 fffff880`00e17000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`01372000 fffff880`01383000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`00c97000 fffff880`00cab000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`01200000 fffff880`0123a000   rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`01475000 fffff880`0147d000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`00f6a000 fffff880`00f77000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`00f8c000 fffff880`00fa1000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00fa1000 fffff880`00ffd000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`0138d000 fffff880`013d9000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`00e1a000 fffff880`00ebe000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00ebe000 fffff880`00ecd000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00f24000 fffff880`00f2d000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
Mini Kernel Dump does not contain unloaded driver list