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Dell Studio XPS 8000, Windows 7 x64 Freezes
Hi, I have a Dell Studio XPS 8000, OEM Windows 7 64-bit installed, my GPU is an nvidia geforce gt 220.
Sometimes Windows completely freezes (even the mouse pointer), and automatically shuts down after some minutes.
It started happening in January 2011, and happens from 0 to 6 times a day.
On the next windows start, this message is shown (sorry, it's in Italian):
Seems like a BSoD happened, but I didn't see any blue screen.Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040
Ulteriori informazioni sul problema:
BCCode: 116
BCP1: FFFFFA80046AB4E0
BCP2: FFFFF88004D64428 // NOTE: last 8 digits always change
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
File che contribuiscono alla descrizione del problema:
C:\WINDOWS\Minidump\022411-26629-01.dmp
D:\Users\Enrico\AppData\Local\Temp\WER-50715-0.sysdata.xml
Every Dell's diagnostics utility say everything is working alright.
After a Windows clean install, it seemed to stop happening for some days.
I did a google search on this error, and it seems related to the GPU, I did better testing on it.
I tried different nvidia drivers (266.58 and 263.11), but nothing resolved.
Sometimes it happens when I'm booting up my PC, but it mostly happens while I'm actively using it.
GPU is not overclocked and the freeze happens even when its temperature is really low. It didn't happen during the furmark benchmark.
EDIT: When I link the monitor via VGA instead of HDMI, I can see a BSoD after the freeze happens.
The system is still in warranty, so I if I bring it back to the shop I will have it repaired for free, but I'd like to try solving the problem without having to wait several weeks...
Thanks in advance for any input!
Last edited by Instabile; 25 Feb 2011 at 02:12.