Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 - Computer restarts on shutdown

25 Feb 2011   #11
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Just start the test running, and sit back and watch. You'll see a temperature graph on the screen, logging your GPU temps. When that stops increasing (levels out), stop the test.

If you notice any graphical glitches on the screen, stop the test as well.

Now could you please describe your original problem a bit more detailed? What happens when you shut down?

Please upload a jcgriff2 report: https://www.sevenforums.com/crashes-d...tructions.html



My System SpecsSystem Spec
.
25 Feb 2011   #12
Kevin V

Windows 7 64-bit Home Premium
 
 
original problem

After giving the sleep or shut down command, my computer goes through the sleep / shut down process. It immediately restarts after shutting down.

I can't help but feel its because of the NVidia 8400 graphics card I just installed, since this is when the problem started.

I noticed that a fan runs longer than usual during the shut down process, like the device never receives the command to shut off. I think the video card continues to receive power which, in turn, forces the computer to start?
My System SpecsSystem Spec
25 Feb 2011   #13
Kevin V

Windows 7 64-bit Home Premium
 
 

Ok well, I ran furmark 1.8.2 for an hour. There was no temperature graph and the toggle graph button did not function. I took a screen shot after an hour with F9 and I can't find it. No data file was logged nor was I prompted to make one. Average FPS was 3. Start and End temperature read 0C at start and 0C at end.
My System SpecsSystem Spec
.

25 Feb 2011   #14
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
26 Feb 2011   #15
Kevin V

Windows 7 64-bit Home Premium
 
 

here is Windows_NT6_BSOD_jcgriff2,

I can't figure out how to get a system health report.

type both perfmon and report into start?
My System SpecsSystem Spec
26 Feb 2011   #16
Jonathan_King

Windows 7 Professional x64
 
 

It may be your old nVidia display drivers causing this problem.
Code:
5/14/2009 4:48:07 PM   C:\Windows\system32\DRIVERS\nvlddmkm.sys
Install updated ones from here: NVIDIA DRIVERS 266.58 WHQL
Code:
Event[2338]:
  Log Name: System
  Source: Service Control Manager
  Date: 2011-02-18T00:22:39.396
  Event ID: 7016
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Optomitron
  Description: 
The NVIDIA Display Driver Service service has reported an invalid current state 32.
My System SpecsSystem Spec
28 Feb 2011   #17
Kevin V

Windows 7 64-bit Home Premium
 
 

Nice guess, but the driver was out of date because i had performed a system restore before running the jcgriff program. Thanks for trying, but the problem is persisting to occur. I found that crashing the computer by holding the power button results in a complete shut down. I'm still open to suggestions though.
My System SpecsSystem Spec
28 Feb 2011   #18
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Have you still installed it yet?
My System SpecsSystem Spec
01 Mar 2011   #19
Jonathan_King

Windows 7 Professional x64
 
 

Yes, please install the new driver; even if it doesn't help, it will at least get that out of the way.

Also, have you tried putting the old graphics card back in?
My System SpecsSystem Spec
08 Mar 2011   #20
Kevin V

Windows 7 64-bit Home Premium
 
 

well it comes with ATI Radeon HD 3200 Graphics installed already. I did not have to remove anything to put the card in, there was a slot open for it. It's been updated, but I'm starting to think the card isn't causing the problem
My System SpecsSystem Spec
Reply

 Windows 7 - Computer restarts on shutdown




Thread Tools




Similar help and support threads
Thread Forum
BSOD on Computer shutdown, automatically restarts
Hi, I recently purchased a new computer and have encountered issues with a BSOD after shutting down. This causes the computer to restart every time I select shutdown instead of shutting down. I noticed when I plugged the computer in for the first time/entered windows that a recovered from...
BSOD Help and Support
Computer Restarts When I Shutdown
Recently my computer has been restarting when I shut it down. I have tried to change the registry values of powerdown on shutdown from 0 to 1 and from 1 to 0. I have also wake on lan disabled in BIOS. Also I have disabled the Ethernet adapter to wake up the computer.
General Discussion
Computer Restarts When I Shutdown
Recently my computer has been restarting when I shut it down. I have tried to change the registry values of powerdown on shutdown from 0 to 1 and from 1 to 0. I have also wake on lan disabled in BIOS. Also I have disabled the Ethernet adapter to wake up the computer. I have recently found out...
PC Custom Builds and Overclocking
Computer restarts on shutdown
Hello, my computer restarts a few seconds after I power it off... I would really appreciate some insight as to how to stop this. I have attached the sf_diagnostic_tool_output.zip file. Specs: Windows 7 Home Premium x64 Intel Core i7 920 Gigabyte EX58-UD3R Motherboard 2 x 30GB OCZ Vertex...
General Discussion
my computer is not shutting down,it restarts when i do a shutdown
when i try to shut down my pc n i cliked d shut down button....... it automatically resarts again ......... pls help me guyss........:D
Performance & Maintenance
Computer restarts a few seconds after shutdown
Disabling sleep, hybrid sleep and hibernation has resulted in the computer restarting a few seconds after Shutdown. Previously, sleep worked correctly until the computer was revived, at which time there would be black screen, fans full blast and no POST. Hold power button to power off, then...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App