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Windows 7: Video Recorder causing blue screen of death

26 Feb 2011   #1
MetroidJunkie

Home Premium 64-bit
 
 
Video Recorder causing blue screen of death

Newegg.com - ENCORE USB Audio/Video Grabber ENMVG USB 2.0 Interface

Is the product. It was working great, at first but, now, it's refusing to give me an image in the software and, when I disconnect it, it's now giving me a blue screen of death. This, specifically:

http://i55.tinypic.com/1fv2te.jpg


Any suggestions to get it working again? I tried repair installing the drivers/software interface and even uninstalling and reinstalling, got the same result.


My System SpecsSystem Spec
.
26 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MetroidJunkie View Post
Newegg.com - ENCORE USB Audio/Video Grabber ENMVG USB 2.0 Interface

Is the product. It was working great, at first but, now, it's refusing to give me an image in the software and, when I disconnect it, it's now giving me a blue screen of death. This, specifically:

http://i55.tinypic.com/1fv2te.jpg


Any suggestions to get it working again? I tried repair installing the drivers/software interface and even uninstalling and reinstalling, got the same result.
That error code means this but we cant be definitive till we have the DMP/




To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.



To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.


My System SpecsSystem Spec
26 Feb 2011   #3
MetroidJunkie

Home Premium 64-bit
 
 

Okay, I checked and it's already enabled.
My System SpecsSystem Spec
.

Reply

 Video Recorder causing blue screen of death




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