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Windows 7: BSOD - Please help :(

26 Feb 2011   #1
Volt

Windows 7 64BIT
 
 
BSOD - Please help :(

I have been getting regular BSOD's sometimes they will be after several hours and sometimes after minutes. I have done a memory test and tried everything but nothing works! Please help.


Thank you so much in advance.

The attachment wasn't working on the forum so I've uploaded to Rapidshare. I hope this is ok.

http://***************/files/44993096...D_jcgriff2.zip


Thanks again.

EDIT: Managed to get the attachment to work so it's here now!


My System SpecsSystem Spec
.
27 Feb 2011   #2
Volt

Windows 7 64BIT
 
 

Bump.
My System SpecsSystem Spec
27 Feb 2011   #3
usasma
Microsoft MVP

 
 

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)
The BSOD points to ntfs.sys - the file system driver for the files on your hard drive. If the hard drive test passes, then try running CHKDSK /F /R:
Quote:
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
I strongly suggest using a wireless adapter that plugs into a PCI or PCIe slot on your motherboard - and NOT use a USB wireless device. The PCI/PCIe devices are more reliable and faster than the USB devices. Also the USB devices are known to have BSOD issues with Win7 - especially if they are using Vista drivers. Ensure that you have Win7 drivers for your USB device if you continue to use it.

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:
Quote:
Code:

amdxata.sys      Tue May 19 13:56:59 2009 (4A12F2EB)
scmndisp.sys     Wed Jan 17 02:48:03 2007 (45ADD4B3)
MpFilter.sys     Tue Sep 14 20:19:28 2010 (4C901110)
bcmwlhigh664.sys Thu Nov 05 19:27:07 2009 (4AF36D5B)
point64.sys      Tue Jun 29 04:54:31 2010 (4C29B4C7)
SCDEmu.SYS       Mon Apr 12 04:52:25 2010 (4BC2DF49)
GEARAspiWDM.sys  Mon May 18 08:17:04 2009 (4A1151C0)
AsIO.sys         Mon Aug 03 03:03:16 2009 (4A768BB4)
ASACPI.sys       Wed Jul 15 23:31:29 2009 (4A5E9F11)
nvsmu.sys        Mon Jun 29 03:36:37 2009 (4A486F05)
sxuptp.sys       Fri May 08 00:13:37 2009 (4A03B171)
nvmf6264.sys     Thu Jul 30 19:48:18 2009 (4A723142)
nvhda64v.sys     Thu Nov 11 18:10:36 2010 (4CDC77EC)
CM10864.sys      Wed Nov 18 04:55:47 2009 (4B03C4A3)
dc3d.sys         Thu Jul 01 06:07:45 2010 (4C2C68F1)
cpuz135_x64.sys  Tue Nov 09 08:33:36 2010 (4CD94DB0)
000.fcl          Fri Sep 26 09:11:22 2008 (48DCDF7A)
MpNWMon.sys      Tue Sep 14 20:19:30 2010 (4C901112)
NisDrvWFP.sys    Tue Sep 14 20:20:25 2010 (4C901149)

http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#scmndisp.sys
http://www.carrona.org/dvrref.html#MpFilter.sys
http://www.carrona.org/dvrref.html#point64.sys
http://www.carrona.org/dvrref.html#SCDEmu.SYS
http://www.carrona.org/dvrref.html#GEARAspiWDM.sys
http://www.carrona.org/dvrref.html#AsIO.sys
http://www.carrona.org/dvrref.html#ASACPI.sys
http://www.carrona.org/dvrref.html#nvsmu.sys
http://www.carrona.org/dvrref.html#sxuptp.sys
http://www.carrona.org/dvrref.html#nvmf6264.sys
http://www.carrona.org/dvrref.html#nvhda64v.sys
http://www.carrona.org/dvrref.html#CM10864.sys
http://www.carrona.org/dvrref.html#dc3d.sys
http://www.carrona.org/dvrref.html#cpuz135_x64.sys
http://www.carrona.org/dvrref.html#000.fcl
http://www.carrona.org/dvrref.html#MpNWMon.sys
http://www.carrona.org/dvrref.html#NisDrvWFP.sys
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 08:00:01.750 2011 (UTC - 5:00)
System Uptime: 0 days 0:31:40.217
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+2d9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RegCleanPro.ex
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsQueryDirectory+2d9
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0f534548 fffff880`0f533db0 fffff800`0320b90d
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 08:00:01.750 2011 (UTC - 5:00)
System Uptime: 0 days 0:31:40.217
Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+2d9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  RegCleanPro.ex
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsQueryDirectory+2d9
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0f534548 fffff880`0f533db0 fffff800`0320b90d
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
.

27 Feb 2011   #4
Volt

Windows 7 64BIT
 
 

Thank-you so much. I will try these and then report back.
My System SpecsSystem Spec
Reply

 BSOD - Please help :(




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