BSOD in new Laptop


  1. Posts : 9
    Windows 7 Ultimate x32
       #1

    BSOD in new Laptop


    new Hp laptop, windows 7 (home ed) 64-bit,OEM
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    There are no dump files in the attachment, did you use a system cleaner(such as Ccleaner) after the crash?
    If so wait for the next BSOD and re-upload the file
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x32
    Thread Starter
       #3

    I ve not used any cleaner , anyway i will wait for the next BSOD, Thanks
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Logs show that no dumps are being created; in fact no record of a true BSOD exists. This points to a hardware error; the system shut down before it could write a crash dump, or maybe the crash dump failed to write.

    I found a section in your event logs filled with hundreds of these errors, all in a row:
    Code:
    Event[13319]:
      Log Name: System
      Source: Disk
      Date: 2011-02-22T08:33:29.120
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Thiagu-HP
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    Harddisk1 is the OS drive, the drive that would be most likely to bring down the system if it failed. Please run SeaTools; do the Short and Long DST tests.

    Also, run chkdsk on the drive. Open a command prompt, and enter chkdsk /r. It will ask you to schedule it for the next reboot, so just enter y and then reboot.

    Run Prime95, all three tests: https://www.sevenforums.com/tutorials...t-prime95.html

    I see the OS was installed on November 28, 2010, or 3 months ago. Hopefully, the warranty lasts for one year, but if it's only for 90 days, you may be able to get it replaced if you work fast.
      My Computer


 

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