New
#1
BSOD in new Laptop
new Hp laptop, windows 7 (home ed) 64-bit,OEM
new Hp laptop, windows 7 (home ed) 64-bit,OEM
There are no dump files in the attachment, did you use a system cleaner(such as Ccleaner) after the crash?
If so wait for the next BSOD and re-upload the file
I ve not used any cleaner , anyway i will wait for the next BSOD, Thanks
Logs show that no dumps are being created; in fact no record of a true BSOD exists. This points to a hardware error; the system shut down before it could write a crash dump, or maybe the crash dump failed to write.
I found a section in your event logs filled with hundreds of these errors, all in a row:Harddisk1 is the OS drive, the drive that would be most likely to bring down the system if it failed. Please run SeaTools; do the Short and Long DST tests.Code:Event[13319]: Log Name: System Source: Disk Date: 2011-02-22T08:33:29.120 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: Thiagu-HP Description: An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
Also, run chkdsk on the drive. Open a command prompt, and enter chkdsk /r. It will ask you to schedule it for the next reboot, so just enter y and then reboot.
Run Prime95, all three tests: https://www.sevenforums.com/tutorials...t-prime95.html
I see the OS was installed on November 28, 2010, or 3 months ago. Hopefully, the warranty lasts for one year, but if it's only for 90 days, you may be able to get it replaced if you work fast.