I am recieving a BSOD error in win7 32bit. the error occurs randomly it states
"IRQ less or not Equal"
i dont know whatt is causing it.
my breif system info is
Dell optiplex 755
Core 2duo processor e7400
2 gb ram
300 watt psu
nvidai 9800 gt gpu
The attcahment is the dump file.please review it and help me urgenly..
Two problems
1-Avast. Remove and replace with Microsoft security essentials
http://files.avast.com/files/eng/aswclear5.exe
http://www.microsoft.com/security_essentials/
2-ataport.sys (part of the OS).
Please run a system file check to verify and repair it and the other OS files. Let us know the results at the end
SFC /SCANNOW Command - System File Checker
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\022711-21075-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16695.x86fre.win7_gdr.101026-1503 Machine Name: Kernel base = 0x82a1a000 PsLoadedModuleList = 0x82b62810 Debug session time: Sat Feb 26 16:07:23.782 2011 (GMT-5) System Uptime: 0 days 0:49:33.624 Loading Kernel Symbols ............................................................... ................................................................ ..................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000000A, {9ec1ba48, 2, 1, 82a588dc} Unable to load image aswMonFlt.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswMonFlt.sys *** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys Probably caused by : ataport.SYS ( ataport!IdepFreeSenseBuffer+24 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 9ec1ba48, memory referenced Arg2: 00000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 82a588dc, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82b82718 Unable to read MiSystemVaType memory at 82b62160 9ec1ba48 CURRENT_IRQL: 2 FAULTING_IP: nt!memcpy+11c 82a588dc 89448ff0 mov dword ptr [edi+ecx*4-10h],eax CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System LAST_CONTROL_TRANSFER: from 833cba98 to 82a588dc STACK_TEXT: 807e4b94 833cba98 9ec1ba48 8594b018 00000012 nt!memcpy+0x11c 807e4bac 833d424c 84c880e0 8742bd10 8742bd10 ataport!IdepFreeSenseBuffer+0x24 807e4c24 833d466b 84c880e0 8742bd10 84c8809c ataport!IdeProcessCompletedRequests+0x84 807e4c78 82a824f5 84c8809c 84c88028 00000000 ataport!IdePortCompletionDpc+0xab 807e4cd4 82a82358 807c8120 807cd800 00000000 nt!KiExecuteAllDpcs+0xf9 807e4d20 82a82178 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5 807e4d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 STACK_COMMAND: kb FOLLOWUP_IP: ataport!IdepFreeSenseBuffer+24 833cba98 83c40c add esp,0Ch SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: ataport!IdepFreeSenseBuffer+24 FOLLOWUP_NAME: MachineOwner MODULE_NAME: ataport IMAGE_NAME: ataport.SYS DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bbf16 FAILURE_BUCKET_ID: 0xA_ataport!IdepFreeSenseBuffer+24 BUCKET_ID: 0xA_ataport!IdepFreeSenseBuffer+24 Followup: MachineOwner --------- 1: kd> lmvm ataport start end module name 833ca000 833ed000 ataport (pdb symbols) c:\symbols\ataport.pdb\7AC193B7BDE242239273B5CD16763D751\ataport.pdb Loaded symbol image file: ataport.SYS Mapped memory image file: C:\Symbols\ataport.SYS\4A5BBF1623000\ataport.SYS Image path: ataport.SYS Image name: ataport.SYS Timestamp: Mon Jul 13 19:11:18 2009 (4A5BBF16) CheckSum: 0002F425 ImageSize: 00023000 File version: 6.1.7600.16385 Product version: 6.1.7600.16385 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0000.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: ataport.sys OriginalFilename: ataport.sys ProductVersion: 6.1.7600.16385 FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) FileDescription: ATAPI Driver Extension LegalCopyright: © Microsoft Corporation. All rights reserved.
i have done both..removed avast and an the scan but i cannot analyze the scan results..
the scan tell that some of the windows files were not able to be repaired. i am attaching the log. plz see which files are faulty and weather they can be repaired.
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