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Windows 7: Random windows 7 crashes

27 Feb 2011   #1
Falcore

Windows 7 Ultimate x64
 
 
Random windows 7 crashes

well, i recently boght this new computer and went ahead and boght the windows 7 cd, everything went smootly during the install and everything, after 2 days, i noticed that windows was randomly crashing on me, mostly while watching video files, but the system will randomly crash while doing nothing, i updated my Grafic card driver from the manufactors website, and everythign else too. all drivers should be up to date, but windows keeps on randomly crashing on me, atlest 2 times each day. i dont get any error codes since the system just freezes up and the only way to make it work again is a cold boot. i would thankfull for any tips to sold this issue.


My System SpecsSystem Spec
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27 Feb 2011   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, Falcore; and welcome to the forum. Please read this tutorial and follow the instructions. We will be glad to help you. https://www.sevenforums.com/crashes-d...tructions.html

Make sure your Windows updates are current and if you have not installed SP1, please install it.
My System SpecsSystem Spec
27 Feb 2011   #3
Falcore

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Hi, Falcore; and welcome to the forum. Please read this tutorial and follow the instructions. We will be glad to help you. https://www.sevenforums.com/crashes-d...tructions.html

Make sure your Windows updates are current and if you have not installed SP1, please install it.
done, hopefully, i did it right. and yes im suing sp1 already.
My System SpecsSystem Spec
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27 Feb 2011   #4
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You did just right. There are no dump files included however. Have you just had application crashes or have you had BSOD's? Make sure your computer is set for small memory dumps, not memory dumps. Read the last part of the first post of this tutorial for guidance. https://www.sevenforums.com/tutorials...en-forums.html.
My System SpecsSystem Spec
27 Feb 2011   #5
Falcore

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
You did just right. There are no dump files included however. Have you just had application crashes or have you had BSOD's? Make sure your computer is set for small memory dumps, not memory dumps. Read the last part of the first post of this tutorial for guidance. https://www.sevenforums.com/tutorials...en-forums.html.
ok i set it now to small memory dumps, the main problem is that my OS freezes up on me, but i dont get any any errors or any BSOD's, it just freezes up and nothing responds.
My System SpecsSystem Spec
28 Feb 2011   #6
Falcore

Windows 7 Ultimate x64
 
 

this problem is really annoying, the only things i installed are my grafic driversthat i got directly from nvidias home page, using the auto search option, i did the samething on intels home page. i really dont get wat would be causing my OS to freeze up like that and no error message to look it up =/
My System SpecsSystem Spec
28 Feb 2011   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You may have to experiment with different graphics drivers. Sometimes the latest drivers are not the ones that work the best. Go down the list of drivers starting with the next oldest to your current drivers. Try several drivers until the freezes stop. Let's see if that works.

Here some information on freezes written by another member of the BSOD team"
Quote:
Quoted from Richc46

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135

http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

http://ezinearticles.com/?Troublesho...blems&id=39981


My System SpecsSystem Spec
02 Mar 2011   #8
Falcore

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
You may have to experiment with different graphics drivers. Sometimes the latest drivers are not the ones that work the best. Go down the list of drivers starting with the next oldest to your current drivers. Try several drivers until the freezes stop. Let's see if that works.

Here some information on freezes written by another member of the BSOD team"
Quote:
Quoted from Richc46

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135

http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

http://ezinearticles.com/?Troublesho...blems&id=39981


Malware test = Nothing Found

memtest86 = it runned 4 times, no problems found.

Overheating = no signs of overheating, the overlall system components temp is 39 degrees celcius.

Harddrive Test = Showed no problems on the SDD drive.

clean boot Test = system crashed after 8 hours.

Safe Mode Test = no system crash after been on for 19 hours. after i returned to normal window mode, system crashed after 5 mins. this random crashes are really a pain.

another step i did, i made a clean reinstall and installed just latest the grafic driver. system crashed after a few hours.
-----------------------------------------
where can i find a safe site to download older grafic driver versions for my grafic card?
My System SpecsSystem Spec
02 Mar 2011   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Good update; thank you.
Quote   Quote: Originally Posted by Falcore View Post
Malware test = Nothing Found

memtest86 = it runned 4 times, no problems found.
Memtest should run for a minimum of seven passes. This will take six to eight hours.

Quote:
Overheating = no signs of overheating, the overlall system components temp is 39 degrees celcius.

Harddrive Test = Showed no problems on the SDD drive.

clean boot Test = system crashed after 8 hours.

Safe Mode Test = no system crash after been on for 19 hours. after i returned to normal window mode, system crashed after 5 mins. this random crashes are really a pain.
The safe mode runs with minimal drivers and uses VGA graphics. This leads me to think it is a driver issue or a conflict somewhere.

Quote:
another step i did, i made a clean reinstall and installed just latest the grafic driver. system crashed after a few hours.
Since a reinstall did not solve the problem, it is most likely not a problem with the operating system. Plus, it runs in the Safe mode.
Quote:
where can i find a safe site to download older grafic driver versions for my grafic card?
The safest place is from the nVidia site. If you search for drivers for your graphics card, you should find a list from newest to oldest.
My System SpecsSystem Spec
02 Mar 2011   #10
Falcore

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Good update; thank you.
Quote   Quote: Originally Posted by Falcore View Post
Malware test = Nothing Found

memtest86 = it runned 4 times, no problems found.
Memtest should run for a minimum of seven passes. This will take six to eight hours.

Quote:
Overheating = no signs of overheating, the overlall system components temp is 39 degrees celcius.

Harddrive Test = Showed no problems on the SDD drive.

clean boot Test = system crashed after 8 hours.

Safe Mode Test = no system crash after been on for 19 hours. after i returned to normal window mode, system crashed after 5 mins. this random crashes are really a pain.
The safe mode runs with minimal drivers and uses VGA graphics. This leads me to think it is a driver issue or a conflict somewhere.

Quote:
another step i did, i made a clean reinstall and installed just latest the grafic driver. system crashed after a few hours.
Since a reinstall did not solve the problem, it is most likely not a problem with the operating system. Plus, it runs in the Safe mode.
Quote:
where can i find a safe site to download older grafic driver versions for my grafic card?
The safest place is from the nVidia site. If you search for drivers for your graphics card, you should find a list from newest to oldest.
i let the test run for 8 runs, no errors found, and i pretty much tested all the drivers from the nvidias home page. this problem is driving me crasy. how can a driver caouse this many problems, at random times. i guess i have no other choice to take the comp for service at some computer shop and see if they can figure out why the system keeps on crashing even tho i have all the valid drivers etc.
My System SpecsSystem Spec
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