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Help for BSOD 0xF4 (Win7 x64 Ultimate sp1)
Hi, all,
Please see the attachment for detail.
basic system information :
Is Windows 7 . . .- x86 (32-bit) or x64 ?
x64 Ultimate SP1 simp-chinese
- the original installed OS on the system?
Yes.
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
start to use from 05/10/2010.
- What is the age of OS installation (have you re-installed the OS?)
Just re-installed win7 sp1 on a new intel SSD HD. The last installed win7 x64(without sp1) had the same problem.
xclimbingCode:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\030211-21871-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available WARNING: Whitespace at end of path element Symbol search path is: SRV*D:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16695.amd64fre.win7_gdr.101026-1503 Machine Name: Kernel base = 0xfffff800`02859000 PsLoadedModuleList = 0xfffff800`02a96e50 Debug session time: Wed Mar 2 18:05:55.522 2011 (UTC + 8:00) System Uptime: 0 days 0:13:27.022 Loading Kernel Symbols ............................................................... ........................... Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck F4, {3, fffffa800b1a6b30, fffffa800b1a6e10, fffff80002bd22d0} Probably caused by : csrss.exe Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa800b1a6b30, Terminating object Arg3: fffffa800b1a6e10, Process image file name Arg4: fffff80002bd22d0, Explanatory message (ascii) Debugging Details: ------------------ PROCESS_OBJECT: fffffa800b1a6b30 IMAGE_NAME: csrss.exe DEBUG_FLR_IMAGE_TIMESTAMP: 0 MODULE_NAME: csrss FAULTING_MODULE: 0000000000000000 PROCESS_NAME: csrss.exe EXCEPTION_RECORD: fffff880082f5b78 -- (.exr 0xfffff880082f5b78) ExceptionAddress: 00000000776a57bd ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000590fe8 Attempt to write to address 0000000000590fe8 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx EXCEPTION_PARAMETER1: 0000000000000001 EXCEPTION_PARAMETER2: 0000000000590fe8 WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002b010e0 0000000000590fe8 FOLLOWUP_IP: +3665383436353339 00000000`776a57bd ?? ??? FAULTING_IP: +3665383436353339 00000000`776a57bd ?? ??? FAILED_INSTRUCTION_ADDRESS: +3665383436353339 00000000`776a57bd ?? ??? BUGCHECK_STR: 0xF4_C0000005 STACK_TEXT: fffff880`082f50f8 fffff800`02c55f62 : 00000000`000000f4 00000000`00000003 fffffa80`0b1a6b30 fffffa80`0b1a6e10 : nt!KeBugCheckEx fffff880`082f5100 fffff800`02bfda23 : ffffffff`ffffffff fffffa80`0b35e540 fffffa80`0b1a6b30 fffffa80`0b1a6b30 : nt!PspCatchCriticalBreak+0x92 fffff880`082f5140 fffff800`02b8590c : ffffffff`ffffffff 00000000`00000001 fffffa80`0b1a6b30 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17666 fffff880`082f5190 fffff800`028c8993 : fffffa80`0b1a6b30 fffff800`c0000005 ffffc422`10fb1271 fffffa80`0b35e540 : nt!NtTerminateProcess+0x20c fffff880`082f5210 fffff800`028c4f30 : fffff800`02903dbc fffff880`082f5b78 fffff880`082f58e0 fffff880`082f5c20 : nt!KiSystemServiceCopyEnd+0x13 fffff880`082f53a8 fffff800`02903dbc : fffff880`082f5b78 fffff880`082f58e0 fffff880`082f5c20 00000000`00592270 : nt!KiServiceLinkage fffff880`082f53b0 fffff800`028c8d82 : fffff880`082f5b78 00000000`00013220 fffff880`082f5c20 00000000`00591d48 : nt!KiDispatchException+0x53b fffff880`082f5a40 fffff800`028c78fa : 00000000`00000001 00000000`00013220 00000000`00000001 fffffa80`0b355e60 : nt!KiExceptionDispatch+0xc2 fffff880`082f5c20 00000000`776a57bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a 00000000`00590ff0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776a57bd STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe Followup: MachineOwner ---------