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Windows 7: constant BSOD

02 Mar 2011   #1
kaos2011

64bit Windows 7 Enterprise
 
 
constant BSOD

hey ppl

i hope you can resolve a big bug bear i have,.

i keep getting BSOD over and over, sometimes my pc may be on for 10 hours and not and thing or could play a game for a bit then BSOD kicks in, it can happen anytime, once it happens once it seems tro happen after boot, just after logging into the desktop. clicking control panel for instance, its so random whne it does it . i have looked on the internet for things on how to sort it, i have done a full clean install of windows not so long ago. all the harware is new, i got the pc sicne crimbo just gone

if any genious can resolve it for me i would be so happy

i will attach the 3 dumps i got so far

( the rest deleted when i formatted the pc )

please help

thanks in advance!!


My System SpecsSystem Spec
.
02 Mar 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

It seems as if this may be a hardware problem; specifically, memory is what I suspect. Before testing that though, try removing Daemon Tools, as it is using SPTD. When that is done, remove SPTD itself with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

SPTD is a Boot driver well-known for causing BSODs, sometimes like yours.

Now time for the hardware diagnostics. Run the Blend Prime95 test: https://www.sevenforums.com/tutorials...t-prime95.html

Run Memtest86 overnight: RAM - Test with Memtest86+

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar  2 14:45:55.562 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:11.107
Probably caused by : ntkrnlmp.exe ( nt!ObpCaptureObjectName+102 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nt!ObpCaptureObjectName+102
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 19:30:29.223 2011 (UTC - 5:00)
System Uptime: 0 days 0:02:59.924
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : ntkrnlmp.exe ( nt!IoGetAttachedDeviceReference+73 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x3B_nt!IoGetAttachedDeviceReference+73
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Feb 26 08:08:06.757 2011 (UTC - 5:00)
System Uptime: 0 days 0:06:35.084
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+53a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00040052
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_00000000`00040052
FAILURE_BUCKET_ID:  X64_0x7E_nt!PoIdle+53a
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
02 Mar 2011   #3
kaos2011

64bit Windows 7 Enterprise
 
 

wow. ill give it a go.....thats awsome :P
My System SpecsSystem Spec
.

02 Mar 2011   #4
kaos2011

64bit Windows 7 Enterprise
 
 

Hi

i unstilland deamon tools, ran the first file you said which a box came up saying

" High sptd version is already present. Run its setup for maintaince. "

i then ran the PRIME95 program, ran for about 30 seconds and BSOD, USBsomething.sys. ( no minidump created :S)

then rebooted again tried the same program and about 15-20 seconds the pc went blank and rebooted.


i not tried the memteest whcih i will try overnight

any suggestions from this information??
My System SpecsSystem Spec
02 Mar 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

If you see an Uninstall option for SPTD, use it. Otherwise, go to C:\Windows\System32\drivers, and delete SPTD.sys.

Running Memtest86 will hopefully tell us more about whether this is a RAM problem or not. If Prime95 is crashing consistently, it may indicate a hardware problem.

What kind of temperatures are you getting? Check with Speedfan.
My System SpecsSystem Spec
02 Mar 2011   #6
kaos2011

64bit Windows 7 Enterprise
 
 

Hm . The temp on speed fan is normally around 36ish when doing normal things . When doing the prime test it went to about 44 . The memtest stopped after 2 seconds and errors are all over the screen . .. So It crashed on the prime and errors on memtest . Wat next lol . I think like you say faulty ram . Wats the best action to do now ?
My System SpecsSystem Spec
02 Mar 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

I think the best action is to RMA the whole kit of RAM. If the computer is under warranty, send it in. Otherwise, purchase a new kit of RAM.
My System SpecsSystem Spec
02 Mar 2011   #8
kaos2011

64bit Windows 7 Enterprise
 
 

Also that file will not delete . I click delete . The file goes in the recycle bin and goes from the list then when I go back in the same folder or hit f5 its back in there
My System SpecsSystem Spec
02 Mar 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

The SPTD cannot explain the RAM errors; I would sooner forget about the SPTD until the RAM issue is addressed. If you really want to remove SPTD though, try running the SPTD tool again: http://www.duplexsecure.com/download...t-v174-x64.exe

Could you please post a screenshot of what you see?
My System SpecsSystem Spec
02 Mar 2011   #10
kaos2011

64bit Windows 7 Enterprise
 
 

Screenshot of what part ? Memtest ?
My System SpecsSystem Spec
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