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Windows 7: Bsod help

03 Mar 2011   #1
SloScrew

Win 7x64 Home
 
 
Bsod help

My computer keeps on randomly restarting and when it starts back up this comes up

BSOD


WINDOWS HAS RECOVERED FROM AN UNEXPECTED SHUTDOWN

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80003133BC6
BCP3: FFFFF880066E9EE0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\030211-34538-01.dmp
C:\Users\JP\AppData\Local\Temp\WER-22784102-0.sysdata.xml

If you have any help that would be great. Thank You


My System SpecsSystem Spec
.
03 Mar 2011   #2
fimble

windows 7 ultimate
 
 

Hi SloScrew and Welcome.

We really need to see the .dmp files to be able to help you.
Please see this thread:
Windows 7 - Blue Screen of Death (BSOD) Posting Instructions.
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory
My System SpecsSystem Spec
03 Mar 2011   #3
SloScrew

Win 7x64 Home
 
 

Here you go. I hope that helps

==================================================
Dump File : 030211-34538-01.dmp
Crash Time : 3/2/2011 4:39:09 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`03133bc6
Parameter 3 : fffff880`066e9ee0
Parameter 4 : 00000000`00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+26d4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030211-34538-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================
==================================================
Dump File : 030211-37689-01.dmp
Crash Time : 3/2/2011 4:17:46 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`094fc030
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`012acdc6
Parameter 4 : 00000000`00000002
Caused By Driver : fileinfo.sys
Caused By Address : fileinfo.sys+9692
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030211-37689-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================
==================================================
Dump File : 030111-28360-01.dmp
Crash Time : 3/1/2011 10:18:41 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+66f54
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030111-28360-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 276,144
==================================================
My System SpecsSystem Spec
.

03 Mar 2011   #4
SloScrew

Win 7x64 Home
 
 

Here is the Zip file too
My System SpecsSystem Spec
03 Mar 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

I am seeing tsusbflt.sys in the Unloaded Drivers listing a lot...I'm not sure what that is. Let's just ignore it for now.

There is a whole string of these:
Code:
Event[68]:
  Log Name: System
  Source: cdrom
  Date: 2011-03-03T01:46:19.166
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JP-PC
  Description: 
An error was detected on device \Device\CdRom0 during a paging operation.
That seems to match with the cdrom.sys BSOD.

I don't know if this error is referring to your OS drive or an external drive you had attached at some point before:
Code:
Event[1208]:
  Log Name: System
  Source: Ntfs
  Date: 2011-03-02T04:24:46.825
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JP-PC
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
Open a command prompt, and enter chkdsk /r. Also, run SeaTools on all drives.

I see you did a clean install on Monday, and there were indeed BSODs from then. Did the BSODs occur before the reinstall?

...Summary of the dumps:
Code:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar  2 07:34:32.435 2011 (UTC - 5:00)
System Uptime: 0 days 0:17:33.746
Probably caused by : ntkrnlmp.exe ( nt!CmpFindNameInListWithStatus+97 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpFindNameInListWithStatus+97
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar  2 07:15:55.858 2011 (UTC - 5:00)
System Uptime: 0 days 4:34:57.169
Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+322 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_Ntfs!NtfsDeleteScb+322
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar  1 13:17:11.664 2011 (UTC - 5:00)
System Uptime: 0 days 3:12:32.007
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
Probably caused by : cdrom.sys ( cdrom+bcde )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_cdrom+bcde
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
04 Mar 2011   #6
SloScrew

Win 7x64 Home
 
 

Yes I was getting BSOD before the Clean install on monday. I ran the chkdsk /r and i also ran the Seatools on my drives and it all passed. I also left my computer on all day and when I got home from work at 10:45pm the computer was still on and not back at the log in window. Are there any more things I should do to dbl check and make sure it running fine?
My System SpecsSystem Spec
04 Mar 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

Well you haven't changed anything so far; any stability you've seen is coincidental. Try opening up your case and unplugging the CD drive, see if that helps anything.

What is the make/model of your PSU?
My System SpecsSystem Spec
04 Mar 2011   #8
SloScrew

Win 7x64 Home
 
 

550 Thermeltake
If i unplug my DVD, do i need to run another test? If so what do i need run?
My System SpecsSystem Spec
06 Mar 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

Just use your computer normally, doing the kinds of things you'd be doing when the BSODs use to come.
My System SpecsSystem Spec
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 Bsod help




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