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Windows 7: Error 0x0000007 crash

03 Mar 2011   #1
2pods

Windows 7 64 Home Premium
 
 
Error 0x0000007 crash

My old HP desktop with Pentium D 805(S) with 2gb 4200 DDR2 ram and Radeon x1300, Windows 7 x86 retail upgraded to SP1 has started crashing with the 0x0000007 error. I had to go into safe mode ( doesn't crash in safe mode) just to utility.
The machine has been rock solid since purchase including a clean W7 install from release date.

However "perfmon /report" gives me an invalid path report.
The rest of the info is attached

Thanks


My System SpecsSystem Spec
.
03 Mar 2011   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

It was caused by trdpm251.sys which is part of Acronis True Image, remove it using the CleanUP Tool

Code:
******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


BugCheck 7F, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys
Probably caused by : tdrpm251.sys ( tdrpm251+afefb )

Followup: MachineOwner
The Radeon driver is obsolete, update it http://support.amd.com/us/gpudownload/Pages/index.aspx
Code:
atikmdag.sys        0x8ea23000    0x8ee77000    0x00454000    0x49f1996c    24/04/2009 14:50:20
My System SpecsSystem Spec
03 Mar 2011   #3
2pods

Windows 7 64 Home Premium
 
 

Thanks.
Does this mean I should unistal TI completely ?

I have it on my Quad W7SP1 with no problems

The Radeon Driver is what W7 shoved in
My System SpecsSystem Spec
.

03 Mar 2011   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by 2pods View Post
Thanks.
Does this mean I should unistal TI completely ?

I have it on my Quad W7SP1 with no problems

The Radeon Driver is what W7 shoved in
Yes remove it since it was the cause of the crash, TI has known issues with SP1.
You can reinstall it when Acronis releases a new version which fixes that issue

The Radeon driver is old, a newer version is available.
My System SpecsSystem Spec
03 Mar 2011   #5
2pods

Windows 7 64 Home Premium
 
 

After running the TI remal utility, and rebooting, it blue screened right away with a series of error messages, and is now "trying to repair Windows"
My System SpecsSystem Spec
03 Mar 2011   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by 2pods View Post
After running the TI remal utility, and rebooting, it blue screened right away with a series of error messages, and is now "trying to repair Windows"
Seems TI was messing up your OS
Is safe mode still working? ,if not do a Startup Repair
My System SpecsSystem Spec
03 Mar 2011   #7
2pods

Windows 7 64 Home Premium
 
 

Safe mode is no longer working also giving me BSODs.
Latest messages are "STOP 0x0000007B (0x80786B58, 0xC0000034, 0x000000,0x000000).

I give in. I'll just reinstall and give SP1 a miss on this machine.

The version of TI I have (not the latest) is going OK on the quad which is strange, Though I thought it was their latest version which was wonky ?
My System SpecsSystem Spec
03 Mar 2011   #8
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote:
The version of TI I have (not the latest) is going OK on the quad which is strange, Though I thought it was their latest version which was wonky ?
Older versions are more problematic, you should use the latest versions
My System SpecsSystem Spec
03 Mar 2011   #9
2pods

Windows 7 64 Home Premium
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote:
The version of TI I have (not the latest) is going OK on the quad which is strange, Though I thought it was their latest version which was wonky ?
Older versions are more problematic, you should use the latest versions
There is no point switching to a later version until they fix it. Especially considering the version I have is running perfectly on a post SP1 desktop.

I had better get on with my installation then
My System SpecsSystem Spec
03 Mar 2011   #10
2pods

Windows 7 64 Home Premium
 
 

Did a restore, took three goes at de-installing TI, and touch wood everything seems back to normal.

Thanks for your help

Am about to hop over to the Acronis forum, to see if anything has been done
My System SpecsSystem Spec
Reply

 Error 0x0000007 crash




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