windows 7 all programs crash cpu usage less then 10%


  1. xtina
    Posts : 1
    Windows 7 Home Premium (64-bit)
       New #1

    windows 7 all programs crash cpu usage less then 10%


    hi i am using an Sony vaio laptop E series VPCEA35FG with
    an Intel core i3-370M processor G Hz, embedded windows 7 home premium 64 bit
    320 GB hard disk drive and 4 GB memory and an ATI radeon graphics
    i have been using this laptop since December (almost 4 months now) the problem i recently get a lot is this:
    mostly the main programs i open is window MP and google chrome but sometimes also Microsoft word,yahoo windows live mssngr and others
    suddenly chrome paint or Photoshop would crash when i try to close it it becomes unresponsive the worst is one by one all the programs start to become unresponsive..and lastly windows MP (when the song runs out) i can not open any other program anymore not even task mangr when i look on my desktop i see the cpu meter runing from 1%-5% only!!even the fan runs low meaning the cpu doesn't do overtime.. the only solution then is to hold the powerbutton and shut it down manually (which i dont like to do since i'm afraid this might damage my laptop in the long-run)
    ...pls help me if my dad finds out i'm having problems already so soon i'm in serious trouble...
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Lets start with the easy stuff and most likely
    Run a full and upadated virus scan
    Download and run a full and updated scan with malwarebytes.
    If that is negative test with a clean boot
    http://support.microsoft.com/kb/929135

    If you have not been doing things that Dad would not approve of (you know what I mean), dont worry.
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